How to connect Xiaomi Mijia scooter to your phone: a complete guide with pictures and tips

Why connect the Mijia scooter to a smartphone and what it gives

Xiaomi Mijia electric scooters have long since ceased to be just a vehicle, becoming smart assistants in the city. Connecting to a phone unlocks the full potential of the device, from tracking routes to diagnosing malfunctions. Without synchronization, you lose half of the features you overpaid for when you bought.

Through the official Mi Home app (or Xiaomi Home for newer versions), owners get access to:

  • πŸ“ Tracking trips with the preservation of the history of routes, average speed and charge consumption.
  • πŸ”‹ Real-time battery monitoring – percentage of charge, battery temperature, remaining mileage.
  • 🚨 Anti-thieves with notifications of movement or attempted theft (on models with a GPS-module).
  • βš™οΈ Setting parameters: speed limit, driving modes (Eco/Sport), brake sensitivity.

But there's a nuance: not all models support the same functionality, like the first-generation Mijia M365 doesn't have GPS, and the Mijia 4 Pro can automatically lock the wheel when you try to steal, and let's figure out how to connect the scooter to the phone correctly -- and what to do if something goes wrong.

πŸ“Š What Xiaomi Scooter Model Are You Using?
Mijia M365 (first generation)
Mijia 1S
Mijia Pro 2
Mijia 3/4/4 Pro
Another model

What models of scooters Xiaomi Mijia support connection to the phone

Not all Xiaomi electric scooters can sync with a smartphone, here’s the full list of compatible devices (as of 2026):

ModelBluetooth supportGPS-moduleAnnex
Mijia M365 (first generation)βœ… Yes.❌ No.Mi Home
Mijia 1Sβœ… Yes.❌ No.Mi Home
Mijia Pro 2βœ… Yes.βœ… Yes.Mi Home / Xiaomi Home
Mijia 3βœ… Yes.βœ… Yes (optional)Xiaomi Home
Mijia 4 Proβœ… Yes (Bluetooth 5.0)βœ… Yes.Xiaomi Home

If your model is not in the table, check the serial number on the scooter body. OEM-versions (e.g. for the European market) may have a different name but support the same features. ES1/ES2 β€” These are rebranded Mijia and they connect through the same app.

⚠️ Note: Xiaomi Scooters for the Chinese Market (noted) CN in the serial number) may require a change of region in the Mi Home application.

What you need to connect: full checklist

Before you start syncing, make sure you have everything you need:

Download the Mi Home or Xiaomi Home app (links below)

Register a Xiaomi account (if not)

Turn on Bluetooth and GPS on your phone

Charge the scooter to at least 20% (otherwise the connection may be interrupted)

Find the serial number of the scooter (sticker under the steering wheel or on the battery)

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Download the correct application depending on the model:

  • πŸ“± For M365, 1S, Pro 2 – Mi Home (Android) or App Store.
  • πŸ“± For Mijia. 3/4 Pro β€” Xiaomi Home (Android).

If you have an iPhone, make sure that the iOS version is at least 12.0 - otherwise Bluetooth may not work. Android requires version 6.0 and higher.

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If the scooter doesn't connect, try restarting the phone and the device itself. Sometimes resetting Bluetooth settings in your smartphone helps: Settings β†’ System β†’ Reset β†’ Network settings reset.

Step-by-step: how to connect a Mijia scooter to a phone

The synchronization process takes no more than 5 minutes, if you follow the algorithm:

  1. Turn on the scooter. Press the power button for 2 seconds until the light goes on.
  2. Activate Bluetooth on your phone. Make sure Battery Savings mode is off, it can block the connection.
  3. Open the Mi Home app (or Xiaomi Home). Press + β†’ Add device. Select Transport β†’ Electric scooter. Enter the serial number (whether under the wheel or on the battery).

Confirm the connection.

If the scooter is not detected, check:

  • πŸ”Œ Battery Charge – At Less Than 10%, Bluetooth May Not Work.
  • πŸ“Ά Distance to phone – maximum distance to connect – 10 meters.
  • πŸ”„ Reboot the scooter – Hold the power button for 10 seconds to reset.
What to do if the app does not see the scooter?
1. Remove the scooter from the device list in Mi Home (if it was there before). 2. Turn off Bluetooth on your phone, then turn it on again. 3. Try connecting from another smartphone - if it doesn't help, the problem is in the scooter (possibly a faulty Bluetooth module). 4. Update the scooter firmware through an official service center (a self-upgraduate may result in a loss of warranty).

Setting up the scooter after connecting: what can be changed

After successful synchronization, additional options will appear in the application, here are the main settings that are worth checking:

  • πŸ”’ Wheel locking – activates the β€œimmobilizer” if the scooter is being stolen (available on Pro 2 and later).
  • πŸƒ Driving modes: Eco - speed limit to 15 km / h, soft acceleration. Standard - up to 25 km / h (default). Sport - top speed (up to 30 km / h on 4 Pro).
  • πŸ”„ Regenerative braking – adjusting the energy return force during braking (affects the mileage).
  • πŸ“Š Travel statistics - route history, average energy consumption, travel time.

On GPS models like the Mijia 4 Pro, you can set up geofences, and when you go outside the specified area, the phone will receive a notification, which is useful if the scooter is used by a child or you are afraid of theft.

⚠️ Note: Change of mode Sport on models without certification for Russia can lead to a fine for speeding (according to traffic rules, the maximum allowed speed for electric scooters is 25 km / h).

Common Problems and Their Solutions

Even with the right connection, users are faced with errors, and here are the most common ones and ways to fix them:

Problem.Possible causeDecision
The scooter is connected, but the data is not updatedWeak Bluetooth signal or outdated firmwareReboot your scooter and phone, update the Mi Home app
The application gives an error "The device is not supported"The wrong region in Xiaomi’s accountChange region to China or Russia in profile settings
The scooter shuts down in a few seconds.Energy saving mode on the phoneAdd Mi Home to Battery Optimization Exceptions
It's not working. GPS-trackingGPS module is disabled or faultyCheck the settings in the application or contact the service

If none of these things worked, try resetting the scooter to the factory.

  1. Turn off the scooter.
  2. Press the power button and the brake button simultaneously for 5 seconds.
  3. Wait for the indicator to flash twice - this is a reset signal.

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Before resetting the scooter settings, save data on the mileage and settings - they will reset!

How to update the firmware of the scooter through the phone

The manufacturer regularly releases updates to improve stability and add new features to update the firmware:

  1. Connect the scooter to your phone via Mi Home.
  2. Go to the Device Settings section β†’ Firmware update.
  3. If a new version is available, click Update.
  4. Do not disconnect the scooter from your phone or turn it off during the process (it will take 3-7 minutes).

The latest firmware version for the Mijia 4 Pro (at 2026) is 1.5.8. It fixes Bluetooth bugs and adds support for new geo-fences. The current version for the M365 is 1.3.6.

⚠️ Warning: Do not interrupt the firmware update, which may cause the scooter controller to β€œbrick” if the process is 0% stalled, restart both devices and try again.

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Before upgrading, check the battery charge of the scooter - it should be at least 50%. If during the process the scooter runs out, the firmware may damage.

FAQ: Answers to Frequent Questions

Can you connect a Xiaomi Mijia scooter to multiple phones at the same time?
No, the scooter only syncs with one device. To connect it to another phone, first remove it from the Mi Home app on the first smartphone.
Why does the scooter connect to the phone but not show mileage and speed?
This can be caused by: an outdated version of the app (update Mi Home), a faulty Hall sensor in the wheel (diagnostics required), a firmware failure (try updating it).
How to turn off notifications about the movement of the scooter?
Go to your device settings in Mi Home, then to Security β†’ Notifications and deactivate the Motion Alert option.
Can I use a scooter without connecting to the phone?
Yes, all the basic functions (movement, brake, light) work without synchronization, but you lose access to statistics, mode settings and anti-thief.
How to reset the password from the scooter lock if you forgot?
If you've installed PIN-The code in the app and forgot it, the only way is to reset the scooter settings to factory (see instructions above.