Connecting Xiaomi scooter to the phone: a step-by-step guide with photos and tips

Xiaomi scooters have long been a symbol of convenience and technology in urban mobility. However, many owners face difficulties already at the first connection stage: the device is not detected by the phone, the application emits errors, and the instructions from the box often contain only basic information. This article will help to understand how to properly synchronize the scooter with the phone through the official Mi Home or Xiaomi Home applications, adjust basic parameters and avoid typical errors.

We will consider the connection process for all current models - from the budget Xiaomi Mi Electric Scooter 1S to the flagship Xiaomi Electric Scooter 4 Ultra, as well as analyze the nuances of working with firmware, updates and alternative methods of connection (for example, through BLE for older smartphones).

What Xiaomi Scooters Support Phone Connection?

Not all Xiaomi scooters are equipped with a Bluetooth module and can sync with a smartphone. Below is the current list of models with connectivity support (2026):

• 🛴 Xiaomi Mi Electric Scooter 1S (and modifications of Pro, Essential)
• 🛴 Xiaomi Mi Electric Scooter 2/2 Pro/2 Lite
• 🛴 Xiaomi Mi Electric Scooter 3/3 Lite/3 Pro
• 🛴 Xiaomi Mi Electric Scooter 4/4 Pro/4 Ultra
• 🛴 Xiaomi Mi Electric Scooter F30 (European market)

Important: Models without an alphabetic index (e.g., just the Xiaomi M365) may not support connection to the application or require manual firmware. Some scooters for the Chinese market (with the prefix CN in the name) block access to settings through European versions of applications.

If your model is not listed, check for Bluetooth in specs or on a sticker under the scooter platform.An alternative way is to try connecting via the app: sometimes the manufacturer adds support for older models through updates.

Which app to use: Mi Home or Xiaomi Home?

Until 2023, Xiaomi used the Mi Home app to connect its scooters, but after rebranding the ecosystem, the company moved all the devices to Xiaomi Home. Both apps are now working, but there are key differences:

Recommendation: For scooters released after 2022, use Xiaomi Home. If your model is older (like the M365 or 1S), try both apps - sometimes one works more stable.

⚠️ Note: The Mi Home app with China region can block access to certain features (e.g. limiting top speeds to 20 km/h). If you buy a scooter in Europe, choose Russia or Europe when you first connect.

Step-by-step: how to connect Xiaomi scooter to the phone

Before starting, make sure that:

Follow the instructions:

1. Turn on the scooter with a long press on the power button (3-5 seconds). Wait until the display (if any) or indicator lights up blue LED – this means that the Bluetooth module is active.
2. Open the Xiaomi Home app and click Add Device (+) in the top right corner. Select Transport → Scooter category.
3. The app will suggest selecting a model from a list. If your model is not available, select the one that is closest in specs (for example, Scooter 3 Lite will suit you).
4. Press Connect and wait for the app to find the scooter. If the search is delayed, manually put the scooter into pairing mode: double press the power button (for most models).
5. Once the app is successfully connected, it will prompt you to update your firmware (if a new version is available).Do not interrupt the process! For Scooter 4 Ultra, the update can take up to 10 minutes.

Critical information: If the scooter is not detected for more than 5 minutes, restart it (hold the power button for 10 seconds) and try again. For the 1S and Pro models, you may need to reset the settings via holding the Power + Brake buttons for 15 seconds.

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If the app gives you an error of 10 (“Unconnected”), try disabling the VPN or changing the region in the settings of your Xiaomi account to “Russia”.

Scooter setting after connection: what can be changed?

After successful synchronization, the following parameters will be available in the application (the list may vary depending on the model):

• ⚡ Drive mode: Eco (economical), Standard (standard), Sport (sports). for Scooter 4 Ultra available additional Turbo mode.
• 🔄 Regenerative braking: Energy recovery level during braking (weak to strong).
• 🔒 Blocking: Activation of protection against theft (scooter will be blocked when trying to leave without the owner's phone).
• 📊 Statistics: distance traveled, average speed, battery level in real time.
• 🔧 Software Update: Verification and installation of new firmware versions.

Important for safety: In Settings → Security, activate Automatic Shutdown when you fall (available for models with a gyroscope) to stop the engine if the scooter tilts or falls sharply.

⚠️ Warning: Changing the setting Maximum speed manually (via the engineering menu) may result in loss of warranty.The manufacturer limits speed depending on the region: for example, for Europe, the default is 25 km / h.

Frequent Connection Errors and Solutions

Even if you follow the instructions correctly, users are faced with errors.

If the error persists, try the following steps:

1. Remove the scooter from the list of devices in the application and reconnect.
2. Update the Xiaomi Home app to the latest version.
3. Check if the antivirus or energy-saving mode is blocking Bluetooth.
4. For Scooter 3/4 models, try connecting via the Xiaomi Scooter alternative app (available on Google Play and the App Store).

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If the scooter doesn’t connect to your Android 12+ phone, check the permissions for the Xiaomi Home app: Bluetooth and location should be allowed (yes, that’s a must for devices!).

Firmware update: why and how to do it?

The firmware of the scooter is responsible for the stability of the operation, the correctness of the battery performance and the availability of new features. The manufacturer releases updates approximately every 3-6 months.

• 🔋 Improved battery management (prolongs battery life).
• 🛡️ Fixing vulnerabilities (e.g., protecting against lock-breaking).
• 🚀 New driving modes (e.g. Turbo for Scooter 4 Ultra).
• 📱 Compatibility with new versions of applications.

How to update firmware:

1. Connect the scooter to your phone via Xiaomi Home.
2. Go to the device settings → Software update.
3. If a new version is available, click Update.
4. Wait until the process is complete (the scooter will reboot automatically).

Important: Don't interrupt the update! If the process is interrupted, the scooter may stop turning on, in which case you will need to manually run the firmware through ST-Link (power users only).

⚠️ Warning: After updating the firmware, reset the scooter settings to factory (Settings) → Reset if you notice a display or engine malfunctioning, which helps 80% of the time.

Alternative ways to connect (if the standard one does not work)

If the scooter is not connected via Xiaomi Home, try the following methods:

• 📱 Xiaomi Scooter app: Specialized scooter software, supports 3 Pro and newer models. Download it from the official store.

Instructions for DownG (for experienced users):

1. Download DownG from the official Xiaomi website (support section for scooters).
2. Connect the UART adapter to the scooter controller (location of the connector is indicated in the manual).
3. Run the utility and select the firmware file (.bin) for your model.
4. Press Start and wait until it is completed (the process takes 5-7 minutes).

Warning: Incorrect firmware through DownG can cause the scooter to fail, and use this method only if you are confident in your actions or under the guidance of a specialist.

FAQ: Answers to Frequent Questions