Xiaomi AirDots wireless headphones (including Redmi AirDots, Mi True Wireless Earbuds and their modifications) have become popular due to the combination of price, sound quality and convenience. However, many users face the problem: after removing from the case, one earphone connects to the phone, and the second one is silent or works separately, the reason most often lies in the loss of synchronization between the headphones.
In this article, you will find step-by-step instructions on how to connect AirDots to each other, as well as what to do if they refuse to sync. 2/3, AirDots Pro, AirDots SE), Typical user errors and ways to fix them. If your headphones stop working in pairs, do not rush to bring them to the service: 90% In some cases, the problem can be solved independently. 5 minute.
Why are Xiaomi AirDots not synchronized with each other?
Before we get to the instructions, it's important to understand why the headphones stop working together.
- π Battery discharge of one of the headphones or the case, if the charge is below 10%, the synchronization may be lost.
- π± Improper phone connection, for example, if you manually plug only one headphone into Bluetooth.
- π Firmware failure after update or incorrect disconnection.
- π§ Mechanical damage to contacts in the case or on the headphones themselves.
- π οΈ Resetting the settings of one of the headphones (for example, after prolonged inactivity).
Most often, the problem arises after:
- π Updates to the firmware through the Mi Home app or Xiaomi Wear.
- π΅ Long-term storage without recharging (more than 3 months).
- π΅ Connect to multiple devices at the same time (e.g., phone and laptop).
If the headphones have never worked together (for example, after a purchase), they probably werenβt properly initialized, and the forced synchronization that weβll talk about will help.
Preparation before synchronization: what to do
Before you connect your headphones, follow a few simple steps to avoid typical mistakes:
Charge the case and headphones to 100% (the indicator should burn green)
Remove headphones from the list of Bluetooth devices on all connected gadgets
Check that both earphones are clean (especially the contacts on the leg)
Turn off Bluetooth on all devices, except the one youβre connecting to
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Pay special attention to battery power, and if the indicator on the case flashes red (rather than green or orange), it means that the charge is below 20%, and the synchronization may not pass.
- Connect the case to charging for 30-60 minutes.
- Wait until the indicator is green (full charge).
- Try syncing the headphones again.
If the headphones were already connected to the phone but are no longer working together, delete them from the deviceβs memory:
- π± On Android: Settings β Bluetooth β AirDots headphones β Forget the device.
- π On iPhone: Settings β Bluetooth β The i badge next to AirDots β Forget this device.
β οΈ Warning: If you donβt remove the headphones from the Bluetooth list, the phone can automatically connect to only one of them, which will prevent synchronization.
Step-by-step: how to connect AirDots to each other
Now, the main thing is forced headphone synchronization, which is suitable for most Xiaomi AirDots models, including Redmi AirDots. 2/3, Mi True Wireless Earbuds Basic/Pro and their clones.
Step 1. Remove the headphones from the case
- Take out both headphones and put them next to you.
- Wait until they automatically turn on (white/red light flashes).
Step 2: Resetting settings (if necessary)
If the headphones were already in use and are not synchronized, reset:
- Place both headphones back in the case.
- Press and hold the button on the case (usually located behind or below) for 10-15 seconds until the indicator flashes red and white.
- Release the button, reset complete.
Step 3: Forced synchronization
The most reliable way to connect headphones:
- Get both earphones out of the case.
- Press and hold the touch buttons on both headphones simultaneously for 5-7 seconds.
- Release when the indicators start flashing alternately red and white (this means that a pair is being searched).
- Wait 10-20 seconds β the headphones should connect (the indicators will light up white or go out).
Step 4: Connect to the phone
- Activate Bluetooth on your phone.
- In the list of available devices, look for Mi True Wireless or Redmi AirDots (the name may vary depending on the model).
- Connect β now both headphones must work together.
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If the headphones don't flash when holding the buttons, check if the sensors are contaminated. Wipe them with an alcohol napkin and try again.
Table: AirDots indicators and their value
The color and behavior of the indicators on the headphones and case help diagnose problems. Here's a transcript for most models:
| Color of indicator | Place (earphone/case) | Behavior | Meaning |
|---|---|---|---|
| Red. | Case. | It's burning all the time. | Charge below 20%, you need to connect the case to the charger |
| Orange | Case. | It's burning all the time. | Charging the case or headphones. |
| Green. | Case. | It's burning all the time. | Case fully charged. |
| White | Headphone | Blinks fast. | Headphone in search mode (ready to connect) |
| Red and white. | Headphone | Blinks alternately | There is synchronization between headphones |
| White | Headphone | It's burning all the time. | Headphones are connected and connected to the device |
If the indicators do not behave as in the table, this may indicate:
- π Battery malfunction (for example, the headphone does not charge in the case).
- π οΈ Firmware problems (requires flashing through the PC).
- π§ Moisture intake (if the headphones do not respond to pressing).
What to do if AirDots are not synchronized?
If after all the manipulations, the headphones still do not work together, try the following methods:
Method 1: Rebooting the case
Sometimes it helps to "reset" the case:
- Put both earbuds in the case.
- Connect the case to the charger for 1 minute.
- Turn off the charging, pull out the headphones and try to sync again.
Method 2: Connect via the Mi Home app
Some models (such as Mi True Wireless Earbuds Pro) require the following app:
- Install Mi Home or Xiaomi Wear from Google Play/App Store.
- Sign up or sign in to your Xiaomi account.
- Turn on Bluetooth and follow the applicationβs instructions for connecting.
Method 3: Checking on another device
Sometimes the problem is with your phone, not your headphones. Try connecting AirDots to another smartphone or tablet. If they work, reset your Bluetooth settings on your main device.
β οΈ Note: If the headphones have never worked together (even after you bought them), you may have purchased a fake or defective pair, in which case check the serial number through the official Xiaomi website or contact the store.
How to distinguish the original AirDots from a fake?
Synchronization Features for Different AirDots Models
Not all Xiaomi AirDots models sync in the same way, but here are the key differences:
Redmi AirDots (1st generation)
- πΉ To reset, hold the button on the case for 20 seconds (until the red indicator flashes twice).
- πΉ Synchronization occurs automatically when extracted from the case, but sometimes manual button pressing on both headphones is required.
Redmi AirDots 2 / AirDots 2S
- πΉ Support fast synchronization β just get the headphones from the case, and they will connect in 2-3 seconds.
- πΉ When reset, the indicator flashes purple (unlike the red one in the first model).
Mi True Wireless Earbuds Basic 2
- πΉ Have separate buttons on each earphone (not touch).
- πΉ For forced synchronization, you need to hold the buttons for 10 seconds until the sound of the beep.
Mi True Wireless Earbuds Pro
- πΉ Require firmware updates through the Mi Home app for proper operation.
- πΉ Supports automatic reconnection to the latest device.
If your model is not listed, try the universal method (reset). + Forced synchronization, described above.
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For models with active noise cancellation (ANC) Before syncing, disable this feature in Bluetooth settings or via the Mi Home app.
How to avoid synchronization problems in the future
To prevent AirDots from losing communication with each other, follow the following simple rules:
- π Charge your case regularly (at least once every 2 weeks), even if you donβt use headphones.
- π΅ Do not connect your headphones to multiple devices at the same time (e.g., your phone and laptop).
- π§Ή Clean contacts on headphones and in a case with a soft brush or cotton swab once a month.
- π¦ Keep your headphones in your case β this prevents accidental button presses.
- π Update your firmware through the official app (if available for your model).
If you often experience sync issues, try turning off the power-saving Bluetooth mode on your phone:
- π± On Android: Settings β Bluetooth β Additionally. β Disconnect "Energy saving Bluetooth".
- π On iPhone: this mode turns off automatically when you connect headphones.
Also, avoid discharging headphones to zero, which can cause firmware failure, and the optimal charge level for storage is 40-60%.