How to Reboot Xiaomi True Wireless Headphones EBS Basic 2: Reset, Recovery and Problem Solving

Xiaomi True Wireless headphones EBS The Basic 2 is a popular model with good value for money, but even they sometimes fail: they don’t connect to the phone, they don’t sync with each other, or suddenly stop playing sound, and in 80% of cases, a simple reboot or reset to the factory fixes the problem. However, many users face difficulties: do not know where the reset button is, confuse a reboot with a full reset or are afraid to damage the device.

In this article, we will discuss in detail all ways to reboot Xiaomi True Wireless EBS Basic 2, including software and hardware resets, and how to avoid errors, you will learn how a soft reboot differs from a hard reset, when to use a particular method, and what to do if the headphones do not respond to actions. Instructions are suitable even for cases when one of the headphones does not turn on or flashes red.

What is the difference between rebooting and resetting headphones?

Before you start to act, it is important to understand what exactly your device needs, and many users confuse these concepts, which leads to waste time on unnecessary manipulation or, conversely, reset the settings when it was enough just to restart the headphones.

A restart is a temporary power outage followed by a power on, and it helps if the headphones:

• 🔊 Hanging while playing music;
• 📱 They don’t connect to the phone, although they have worked before;
• 🔋 Quickly discharged or incorrectly display the level of charge;
• 🎧 One earpiece works quieter than the other.

Hard reset is a return to factory settings, where all stored data is erased: the list of conjugated devices, the equalizer settings (if supported), the connection history, and is used if:

• 🔄 The headphones are not synchronized with each other;
• 🚫 Not responding to the control buttons;
• 🔴 They constantly flash red or white;
• 📵 They completely refused to join.

If you're not sure what exactly to do, start with a reboot - it's safer and in most cases solves the problem. Reset should only be used if a soft reboot hasn't helped.

How to perform a soft reboot of Xiaomi True Wireless headphones EBS Basic 2

Soft reboot is the most gentle way to get your headphones back to work, and it doesn't remove settings, but it restarts all processes, which often helps with temporary failures.

For this:

1. Place both headphones in the charging case and close the lid.
2. Wait 10-15 seconds – that’s enough time for the devices to shut down completely.
3. Open the case and get the headphones out. They're supposed to automatically turn on and sync with each other.
4. If the headphones are not connected to the phone, press the button on the case (if any) or activate the search for devices in the Bluetooth settings on the smartphone.

The headphones synchronized with each other (burning white/blue).

The sound is played in both headphones.

The charge level is displayed correctly

The phone connection was without errors-->

If you have a problem after the reboot, try turning off and re-enable Bluetooth on your phone or restarting your smartphone itself, sometimes the conflict is on the side of the sound source, not the headphones.

⚠️ Warning: If one of the headphones fails to turn on or flashes red after a soft reboot, do not try to repeat the procedure repeatedly. This may indicate a discharged battery or hardware malfunction.

Hard reset (hard reset) Xiaomi True Wireless EBS Basic 2: Step-by-step instructions

If the soft reboot doesn't work, you'll have to reset completely, and this procedure will bring the headphones back to the factory settings, so you'll have to re-pair them to the phone.

Xiaomi True Wireless for Xiaomi EBS Basic 2 reset is done through a button on the back of the case. Here's the detailed instruction:

1. Place both headphones in the charging case and close the lid.
2. On the back of the case, find a small button (usually it is recessed into the case to avoid accidental pressing).
3. Take a paperclip, toothpick or other thin object and press the button for 10-15 seconds.
4. The indicator on the case will flash red and white (or only red) – this is a signal that the reset has begun.
5. Release the button and wait until the indicator starts flashing white/blue – this means that the headphones are reset and ready for a new setup.

After discharge:

• 📱 Remove Xiaomi True Wireless EBS Basic 2 from the list of conjugated devices in the Bluetooth settings of the phone;
• 🔍 Start searching for new devices and select headphones to connect;
• 🎵 Check the sound and synchronization between headphones.

If the headphones are still not working after a hard reset, this may indicate a software firmware failure or hardware failure, in which case contact the Xiaomi service center - self-repair can lead to a loss of warranty.

Frequent Reset and Reset Mistakes: How to Avoid Them

Many users make the same mistakes that make a reboot or reset fail, and here are the most common ones and ways to avoid them:

Another common problem is that users confuse charge indicators with reset indicators, for example, if the headphones flash white, it doesn't always mean a successful reset.

• 🔴 Red: Battery discharge or error;
• 🔵 Blue/white – normal operation or pairing mode;
• 🟢 Green is full charge;
• 🔴🔵 Red. + blue: the discharge process.

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If after resetting the headphones do not connect to the phone, try resetting Bluetooth settings on your smartphone. → System system → Reset → Reset network settings (on Android) or Settings → Mainstream → Reset → Reset your network settings (on iPhone).

What to do if the headphones do not respond to reset?

If you have followed all the instructions, but Xiaomi True Wireless EBS Basic 2 still doesn't work, maybe the problem is deeper than it seems:

1. Check the charge of the case and headphones

• 🔌 Connect the case to charge for 30-60 minutes. The indicator on the case should burn red (charging) or green (full charge).
• 🔋 If the indicator doesn’t light up, try another cable or power supply.
• 🔍 Get the headphones out of the case – if they don’t turn on, the problem may be in the charging contacts inside the case.

2. check the physical condition of the headphones

• 👂 Inspect speakers for contamination or damage.
• 🔗 Make sure that the contacts on the headphones and in the case are not oxidized or bent.
• 💧 If the headphones are in water, allow them to dry completely (at least 24 hours) before turning on.

3. Try connecting to another device

Sometimes the problem isn't with the headphones, it's with the smartphone. Try connecting Xiaomi True Wireless EBS Basic 2 to another phone, tablet or computer, and if they work, the problem is setting your main device.

⚠️ Note: If the headphones don't turn on even after a long charge, don't try to disassemble them yourself. Inside, there may be lithium batteries that can ignite if damaged.

How to prevent malfunctioning headphones Xiaomi True Wireless EBS Basic 2

To avoid frequent reboots and resets, follow the simple device care guidelines:

1. Proper charging

• 🔋 Keep the case and headphones out of full discharge, and charge them optimally at 20 to 30%.
• 🔌 Use the original cable or certified accessories.
• ⚡ Avoid overheating – do not leave the case on charging under direct sunlight.

Cleaning and storage

• 🧹 Regularly clean speakers and contacts with a soft brush or cotton swab.
• 💧 Despite the stated protection against sweat, headphones are not designed for swimming or showering.
• 📦 Keep your headphones in your case when not in use – this will protect them from dust and mechanical damage.

3. Firmware update

Xiaomi periodically releases updates for its headphones that fix bugs and improve stability.

1. Connect the headphones to your smartphone.
2. Install the official Mi Home or Xiaomi Wear app.
3. Go to the headphone management section and check for updates.
4. If an update is available, follow the on-screen instructions (usually a confirmation and wait of 5-10 minutes is required).

💡

Regular firmware updates reduce the risk of crashes by 40-50%, but don’t interrupt the upgrade process, which can lead to “bricking” of the headphones (completely inoperable).

Alternative ways to solve problems with Xiaomi True Wireless EBS Basic 2

If reboot and reset didn’t help, try these methods:

1.Reset Bluetooth settings on the phone

Sometimes the conflict arises because of the accumulated data in the memory of the smartphone.

• On Android: Go to Settings → System system → Reset → Resetting network settings.
• On iPhone: Settings → Mainstream → Reset → Reset the network settings.

After resetting, reconnect the headphones.

2. Use of another sound source

Try connecting your headphones to another phone, tablet, or computer, and if they work, the problem is your main device.

• 📱 An outdated version of Bluetooth;
• 🛠️ Conflict with other connected devices;
• 🔧 Software failure in the firmware of the smartphone.

Compatibility check

Xiaomi True Wireless EBS Basic 2 supports Bluetooth 5.0, but there may be problems with older devices (e.g. Bluetooth 4.2). Make sure your smartphone is compatible with headphones.A list of supported devices can be found on Xiaomi's official website.

4. Feedback with Xiaomi support

If none of these methods worked, contact Xiaomi Support.

• 📝 Serial number of headphones (located on the case or in the documentation);
• 📱 Model of your smartphone;
• 📋 Detailed description of the problem (when it occurred, what has already been tried).

Xiaomi’s upport usually responds within 24 to 48 hours and can offer replacement or repairs under warranty.

FAQ: Frequent questions about Xiaomi True Wireless reboot EBS Basic 2