How to reboot headphones Xiaomi True Wireless 2 Basic: all the ways and tips

Xiaomi True Wireless 2 Basic is a popular model among users who value sound quality and usability. However, like any electronics, they can face software failures: sudden shutdowns, connection problems, audio distortion or incorrect operation of touch buttons.

In this article, you will find step-by-step instructions on all the ways to reboot Xiaomi True Wireless 2 Basic, including soft reset, hard reboot and factory reset. We will also discuss when to use each method and how to avoid typical errors that can make things worse. If your headphones have stopped responding to commands or are unstable, this guide will help bring them back to life without going to the service center.

When you need to reboot headphones Xiaomi True Wireless 2 Basic

Not all problems require drastic measures, and before you start a reboot, it is important to understand whether it is really necessary, and here are the key signs that indicate a malfunction in the headphones:

• 🔌 Headphones do not connect to a smartphone or PC, despite the Bluetooth enabled.
• 🔊 The sound is interrupted, distorted or lost in one or both headphones.
• 🔄 Touch buttons do not respond to touch or are delayed.
• 🔋 The charge indicator flashes non-standard (for example, in red when fully charged).
• 📱 Mi Home or Xiaomi Earphones mobile app displays synchronization error.

If at least one of these symptoms is on a regular basis, a mild reboot (without losing settings) can return the device to working condition, and in cases where the headphones completely stopped responding to any actions, a hard reset will be required – a return to factory settings.

⚠️ Note: If the Xiaomi True Wireless 2 Basic headphones do not turn on even after reset, the problem may lie in the discharged battery of the charging case. Before rebooting, make sure that the case is charged at least 20% - otherwise the procedure will not give the result.

Method 1: Soft reboot (without resetting settings)

This is the most gentle method, and it helps in 70% of non-critical crashes, so a soft reboot doesn't remove the conjugated devices or reset settings, but restarts the headphone software. Here's how to do it:

1. Place both headphones in the charging case and close the lid.
2. Wait 10-15 seconds – that’s enough time for the devices to shut down completely.
3. Open the case cover and remove the headphones, and they automatically turn on and try to connect to the last device.

If the problem persists, force Bluetooth to be turned off on your smartphone and then turn it back on, sometimes on the side of the connected device rather than the headphones.

Put your headphones in your case | Close the lid for 15 seconds | Remove your headphones and wait for automatic activation | Check the phone connection-->

Method 2: Hard reboot (reset via button)

If soft reset doesn't work, you'll have to do a hard reboot, which completely resets the headphone settings, including the list of conjugate devices, and you'll need to reconnect them to your smartphone or laptop.

Instructions for Xiaomi True Wireless 2 Basic:

1. Place both headphones in the charging case and leave the lid open.
2. Press and hold the touch button on the right earphone for 10-12 seconds until the indicator starts flashing red and white alternately.
3. Release the button. The headphones will automatically reboot and return to factory settings.
4. Close the case cover for 5 seconds, then remove the headphones - they are ready for a new pairing.

After a hard reset, the headphones will appear in the list of Bluetooth devices as new. You will need to re-confirm the connection on your smartphone.

⚠️ Warning: If after a hard reset, Xiaomi True Wireless 2 Basic headphones still don't turn on, check the charging case for moisture or damage to the contacts. Often the problem lies not in the headphones themselves, but in the oxidized connectors.

Method 3: Reset via mobile application

If you have the official Xiaomi Earphones app installed (available for Android and iOS), you can reset directly from it, a method that is more convenient than manually restarting, since it allows you to save some of the settings (for example, the equalizer).

Step-by-step:

1. Open the Xiaomi Earphones app and connect the headphones.
2. Go to the Settings section → Resetting headphones.
3. Confirm the action by pressing Reset. It takes about 30 seconds.
4. After completion, reconnect the headphones to the phone.

The advantage of this is to keep the firmware up to date, and if you've previously updated your headphones through the app, resetting them won't bring them back to the old version of the software.

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Before resetting through the app, check the firmware version in the About Headphones section. If an update is available, install it before resetting.

What to do if the reboot does not help

If none of the methods described have restored the Xiaomi True Wireless 2 Basic to work, the problem could be hardware.

• 🔋 Check the charge of the case: connect it to the charger for 1-2 hours. the indicator should burn red during charging and green after completion.
• 🔌 Check the headphones and case contacts for dirt or oxidation. Clean them with a cotton swab dipped in alcohol.
• 📱 Try connecting your headphones to another device (like a tablet or laptop) and if the problem persists, a malfunction in your headphones.
• 🔊 Check the sound on each earphone separately, and if one of them doesn't work, you might break the wire inside the case.

If the hardware checks did not reveal problems, but the headphones are still not functioning, two options remain:

1. Update the firmware through the Xiaomi Earphones app (if a new version is available).
2. Contact Xiaomi Service Center for diagnostics, and in case of warranty repairs, it is free.

Frequent Reboot Errors and How to Avoid Them

Many users make common mistakes that not only don’t solve the problem, but can make it worse. Here’s what you can’t do when rebooting Xiaomi True Wireless 2 Basic:

• ❌ Press touch buttons with wet or dirty fingers – this can cause false positives or damage contacts.
• ❌ Interrupt the reset process (e.g., remove the headphones from the case early) This can cause firmware damage.
• ❌ Using non-original chargers with voltages above 5V – this reduces the battery life.
• ❌ Reset the headphone settings if they are discharged below 10%, which can cause errors in the operation of the power controller.

Also avoid frequent hard resets – this is not recommended by the manufacturer. If the headphones require a reboot more than once every 1-2 months, this is a signal of a possible malfunction.

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Hard reset is a last resort. Always start with a soft reset and check the case charge.

FAQ: Answers to Frequent Questions