How to reboot headphones Xiaomi AirDots: instructions for all models

Why Xiaomi AirDots Headphones May Need a Reboot

Xiaomi AirDots wireless headphones (including the Pro, Pro 2, 3, Lite and others) are some of the most popular gadgets in the brand’s lineup. However, even such reliable devices sometimes fail: one earphone stops working, the sound disappears, or the gadget refuses to connect to the smartphone. 80% of the time, the problem is solved by simply rebooting or resetting the settings.

Rebooting (soft reset) and resetting (hard reset) are two different processes: the first simply restarts the headphones, saving all the connection settings; the second returns the device to factory settings, erasing the history of pairings. In this article, we will discuss both options, and also explain how to avoid typical errors when rebooting.

It's important to understand that the causes of malfunctions can be different, from a discharged battery to software glitches of firmware. If headphones do not respond to presses, do not rush to carry them to the service - in 9 out of 10 cases, the correct reset helps.

When to reset and when to reset completely

Not all problems require drastic measures, but here are the key symptoms that a conventional reset can help:

  • πŸ”Š The sound is interrupted or disappears in one headphone
  • πŸ“± Headphones are connected but quickly switch off
  • πŸ”‹ The charge indicator flashes non-standard (for example, red-blue)
  • 🎡 Sound delays when watching video

Here are the signs that you need a complete reset:

  • 🚫 Headphones are not defined by the phone at all.
  • πŸ”„ One earphone is not synchronized with the other
  • πŸ“² After connecting, the sound is only in one headphone.
  • πŸ”„ Headphones connect to other devices without your knowledge
πŸ“Š What Is the Problem With Xiaomi AirDots?
Not connecting to the phone.
One earpiece is down.
The sound is interrupted.
Other

If you're not sure which method to choose, start with a soft reboot. It's safe and doesn't require re-pairing with devices. Use a full reset only if a soft reboot doesn't help.

Method 1: Soft reboot (soft reset)

It is the easiest and safest method that doesn’t affect the connection settings.It’s suitable for all Xiaomi AirDots models, including Redmi AirDots and Haylou (which are often confused with the original Xiaomi headphones).

Instructions:

  1. Place both headphones in the charging case.
  2. Close the case cover and wait 10 seconds.
  3. Open the lid and remove the headphones.
  4. Press and hold the touch buttons on both headphones for 5-7 seconds until the lights start flashing red and white.
  5. Place the headphones back in the case for 15 seconds, then pull them out again.

After this procedure, the headphones should automatically connect to the last paired device. If this does not happen, try connecting them manually through the Bluetooth menu.

Make sure the headphones are charged (the indicator on the case is lit white)

Check the visibility of headphones in the list of Bluetooth devices

Try to connect to another device (phone/tablet)

Reset Bluetooth settings on your phone if the connection fails-->

Method 2: Complete resetting of settings (hard reset)

This method will return the headphones to the factory settings. Attention: after the hard reset, all the paired devices will be removed from the headphone memory and they will have to be reconnected. Pro/Pro 2/3, and for older models as well.

Step-by-step:

  1. Place both headphones in the charging case and close the lid.
  2. Wait 30 seconds – this is necessary to make the headphones completely turn off.
  3. Open the case cover, but don't remove the headphones.
  4. Press and hold the button on the back of the case (near the indicator) for 15-20 seconds.
  5. The indicator on the case will start flashing red and white - this is a signal of a successful reset.
  6. Remove the headphones from the case – they should automatically go into pairing mode (the indicators will flash white).

If after resetting the headphones do not want to connect to the phone, try:

  • πŸ“± Remove them from the list of conjugated devices in Bluetooth settings
  • πŸ”„ Reboot your smartphone
  • πŸ”‹ Check the case charge (if it is discharged, the reset may not work)
What to do if the button on the case does not respond?
If the reset button on the case doesn't press or work, try an alternative method: 1. Get the headphones out of the case. 2. Press and hold the touch buttons on both headphones simultaneously for 30 seconds. 3. The indicators should start flashing red and white - this is a signal of a successful reset. If this does not help, the problem may be a hardware malfunction of the case or headphones.

Method 3: Reboot via Mi Home (for AirDots Pro 2/3)

The new Xiaomi AirDots Pro 2 and AirDots 3 models support control through the official Mi Home app (available for Android and iOS), which allows you to reboot the headphones software without resorting to mechanical manipulation.

Instructions:

  1. Install the Mi Home app from Google Play or the App Store.
  2. Connect the headphones to the phone via Bluetooth.
  3. Open the app and find your headphones in the device list (they should show up as Mi True Wireless Earphones).
  4. Go to the headphone settings (cog icon).
  5. Select Reboot or Reset settings (depending on the model).
  6. Confirm the action and wait for the process to be completed.

The advantage of this method is that it allows you to update the firmware of the headphones if a new version is available, but if the headphones do not connect to the phone at all, this method will not work β€” you will have to use a mechanical reset.

1. Update the application to the latest version.

2. Change the region in the Mi Home settings to "China" (sometimes helps for new models).

3. Connect to the headphones via the standard Bluetooth menu, then open the Mi Home.-->

Table: Comparison of reboot methods for different models

Model headphonesSoft resethard-resetSupport for Mi HomeFeatures
Xiaomi AirDots (1st generation)βœ… Yes (5 sec)βœ… Yeah (button on the case)❌ No.Frequent problems with headphone synchronization
AirDots Pro / Pro 2βœ… Yes, 7 sec)βœ… Yes (button or 30 seconds on headphones)βœ… Yes (firmware update)ANC support for Pro 2
AirDots 3 / 3 Proβœ… Yes (5 sec)βœ… Yes (only through the button on the case)βœ… Yes (extended settings)LDAC support for high quality sound
Redmi AirDots / Haylouβœ… Yes, 10 sec)βœ… Yes (only through headphones)❌ No.Budget models without advanced features

If your model is not listed in the table, use the universal hard reset method through 30-second button retention on headphones. This will work for 99% of Xiaomi wireless headphones.

Typical Reboot Errors and How to Avoid Them

Many users make the same mistakes that make the reset fail, and here are the most common:

⚠️ Warning: Never press the reset button on the case unless the headphones are lying inside.This can cause synchronization between the headphones to fail and have to be refashioned through the PC.

Checklist of correct reboot:

  • πŸ”‹ Make sure the case is at least 30% charged (the indicator should be white or green).
  • ⏱️ Accurately hold the buttons (not enough time – reset won’t work, too long – can cause an error).
  • πŸ“΅ Before reset, turn off the headphones from all devices in Bluetooth settings.
  • πŸ”„ If the reset did not help the first time, repeat the procedure, but pre-reboot the smartphone.

Another common mistake is trying to reset the headphones separately, which won't work because the reset must be done simultaneously for both earphones, otherwise they will lose sync with each other.

πŸ’‘

If one earphone has stopped working after reset, it is a sign of a hardware malfunction (most often a problem with the battery or Bluetooth module), in which case repair or replacement is required.

What to do if the reboot does not help

If none of these methods worked, the problem could be more serious than just a software failure.

  1. Check the charge: πŸ”‹ Make sure the case is charged (plug it into charging for 10 minutes). πŸ”Œ Try charging your headphones from another source (e.g. powerbank).
  2. Test on another device: πŸ“± Try connecting your headphones to another smartphone or tablet. πŸ’» Check your PC connection (if the headphones are defined as an audio device, the phone is a problem).
  3. Update the firmware: πŸ“² For AirDots Pro 2/3 Check for updates in the Mi Home app. πŸ”§ Older models may require manual firmware via PC (see forums for instructions). 4PDA).

Contact the service:

  • πŸ› οΈ If headphones are guaranteed, contact the official Xiaomi service center.
  • πŸ’° The cost of repairs outside the warranty is usually 1500-3000 β‚½ (It depends on the model and the breakdown).

If the problem persists, the Bluetooth module settings in the headphones may have gone wrong, in which case only flashing the flashing will help.

How do you know if the reset has been successful?
Signs of successful discharge: πŸ”΄πŸ”΅ The headphones flash red and blue/white alternately. 🎧 Headphones appear in the list of available Bluetooth devices as new (usually called Mi True Wireless...). πŸ”Š When you connect, you hear a voice assistant with a greeting (on some models), and if the lights are constantly on or do not blink at all, the reset did not work, repeat the procedure.
Can I just drop one headphone?
No, it's impossible. Xiaomi AirDots headphones are synchronized, and resetting one of them will lead to loss of communication in the pair. If one earphone is not working and the other is working, the only way out is to reset both earphones at the same time. If after that one of them still does not work, the problem is hardware (for example, the battery is dead or the Bluetooth module is damaged).
How many times can I reset my headphones?
The number of discharges is unlimited, it is a software procedure that does not affect the hardware, but frequent discharges (for example, once a week) may indicate that the system is not a problem: πŸ”‹ Battery problems (earphones are discharged too quickly). πŸ“² Unstable software (may need firmware update). πŸ“‘ Interference from other Bluetooth devices (for example, if there are many gadgets nearby at 2.4 GHz). If resets are required often, we recommend contacting the service for diagnosis.