How to reboot headphones Xiaomi Mi True Wireless: the full guide

Xiaomi Mi True Wireless headphones (including Basic 2, Earbuds 2, Air 2/2S/2 Pro) sometimes require a forced reboot, which helps to eliminate connection failures, sound problems or sensor malfunctions. However, not all users know how to properly perform the reset without risking damage to the device.

This article provides 5 proven reboots (from soft reset to full factory reset), a multimodel compatibility table, and answers to frequent questions. Instructions are tailored to current 2026 firmware and take into account MIUI and Android/iOS.

Before you start, make sure that the problem is not with a dead battery or a damaged cable.If the headphones do not respond to pressing, first place them in the case for 10-15 minutes to automatically recharge.

1. Soft reboot (without resetting settings)

This is a good method if the headphones are connected but they are not stable: the sound is interrupted, one earphone is quieter than the other or they are not synchronized with each other.

Instructions:

• 🔋 Place both headphones in the case and close the lid for 5 seconds.
• 📱 Open the case cover and wait until the indicator starts flashing white (pairing mode).
• 🔄 Press and hold the touchpad on both headphones simultaneously for 10 seconds until the indicator goes out and flashes red.
• 🎧 Get your headphones out of the case – they will automatically reboot and sync.

If the problem persists after a soft reboot, move to the next method. Note: On Air 2 Pro models, the touch panels are located closer to the ear canal - press carefully without blocking the microphone.

⚠️ Warning: Don't confuse a soft reboot with a full reset! With a soft restart, the headphones don't disconnect from the phone, they just restart the internal processes. If the goal is to remove all the associated devices, use the method in Section 3.

2. Forced reboot through the case

If the headphones don't respond to touch commands or one doesn't turn on, try a forced restart via a case, which works even with a discharged headphone battery (but the case should be charged at least 20%).

Step-by-step:

1. Place both headphones in the case and close the lid.
2. Connect the case to the power source (charger or Power Bank).
3. Press and hold the button on the back of the case for 15-20 seconds until the indicator starts flashing red and white alternately.
4. Release the button and wait until the indicator lights up in permanent white (about 30 seconds).
5. Open the case cover - the headphones will automatically reboot.

On Mi True Wireless Earbuds Basic 2 models, the reset button is located inside the case (under a rubber plug).

⚠️ Warning: On Air 2 Pro models, settings may reset after a forced reboot ANC (To restore it, go to the Mi Earphones app and re-activate the function.

3. Complete reset (Hard Reset)

Hard Reset is a last resort that removes all the conjugated devices, resets the audio settings, and returns the headphones to factory condition.

• 🔗 The headphones do not connect to any device.
• 🔊 The sound is distorted or missing from one of the headphones.
• 🔄 Touch teams are not working (do not respond to touch).
• 📱 Mi Earphones app doesn't recognize headphones.

Instructions for all models (except Basic 2):

1. Place the headphones in the case and close the lid.
2. Open the lid and hold the button on the case for 30 seconds until the indicator starts flashing red 3 times in a row.
3. Close the lid and wait 1 minute.
4. Open the lid - the headphones will go into pairing mode (white flashing light).

Mi True Wireless Earbuds Basic 2:

1. Get the headphones out of the case.


2.Push and hold the touch panels on both headphones for 20 seconds.




3. Place the headphones back in the case and close the lid for 10 seconds.




4 Open the lid - the reset is complete (the indicator flashes white).

4.Reboot via Mi Earphones app

If the headphones connect to the phone but don't work properly, try rebooting them through the official app, which saves all the settings but restarts the software.

Instructions:

1. Install the Mi Earphones app from Google Play or the App Store.
2. Connect the headphones to the phone via Bluetooth.
3. Open the application and go to the Device Settings → Reboot section.
4. Click Reboot and wait until the process is complete (about 20 seconds).

The app also provides an update to the headphone firmware (Update section).The current firmware version for the Air 2 Pro for October 2026 is 1.7.4.0 (removes bugs with ANC and iOS connection).

1. Remove the device from the Bluetooth list on the phone.

2. perform Hard Reset headphones (section 3).

3. Reconnect them through the application.-->

5. Solving specific problems after the reboot

Sometimes, after a reset, new problems arise. Here's how to fix them:

🔇 One earpiece is down.

• 🔋 Check if the problem earphone is charged (place it in the case for 10 minutes).
• 🧹 Clean the contacts on the headphone and in the case with a cotton swab dipped in alcohol.
• 🔄 Repeat Hard Reset (Section 3).

📱 Headphones don't connect to the phone

• 📲 Remove the device from the Bluetooth list on your phone (Settings) → Bluetooth → Forget the device).
• 🔄 Reboot the phone.
• 🎧 Place the headphones in pairing mode (hold the touchpad for 5 seconds until the white light flashes).

🔊 The sound is interrupted or distorted

• 📶 Check if there is interference from other Bluetooth devices (Wi-Fi routers, microwaves).
• 🎵 In the Mi Earphones app, select the codec SBC instead AAC (section Sound settings).
• 🔄 Update the firmware of headphones (section 4).

💡

If the headphones are still not working after all the manipulations, the problem may lie in a hardware malfunction, in which case, contact the Xiaomi service center or the official dealer.

6. Frequent errors in rebooting

Many users make mistakes that lead to even more failures.

• ❌ Interrupt the reset process (e.g., release a button early) This can cause firmware damage.
• ❌ Use non-original chargers with higher voltage 5V/1A — This risks disabling the battery.
• ❌ Pressing touch panels with wet or dirty fingers can block commands.
• ❌ Trying to disassemble headphones or case on your own - this deprives you of guarantees.

If you accidentally interrupt the reset process and the headphones stopped turning on:

1. Place them in the case and plug them into charging for 1 hour.
2. Repeat the Hard Reset procedure (Section 3).
3. If the indicator does not respond, contact the service.

⚠️ Warning: On Air 2 Pro models, an orange indicator may light up after a failed reset, which is a signal that the firmware has been damaged.

FAQ: Answers to Frequent Questions