How to reboot Xiaomi Mi True Wireless Earphones 2 Basic: reset, reboot and troubleshooting

Why Xiaomi headphones may require a reboot?

Xiaomi Mi True Wireless Earphones 2 Basic is a popular price-performance model, but even these sometimes fail. Users face problems: one earphone does not connect, the sound is interrupted, the device is not detected by the smartphone or suddenly shuts down, 80% of these problems are solved by simply rebooting or resetting the settings.

Soft reset is a temporary power outage for the headphones to clear the Bluetooth cache, which helps if the headphones don't sync with each other, play a sound, or control is frozen. Hard reset brings the device back to factory settings, erasing all passwords and data about connected gadgets, and it is used in case of serious software failures or before sale.

It is important to distinguish between reboot and reset: the first saves all settings, the second resets them. In this article, we will discuss both methods, as well as how to avoid typical errors and what to do if Xiaomi headphones do not respond to anything.

Preparing for a reboot: what to do in advance

Before you restart your headphones, follow a few simple steps to avoid additional problems:

• 📱 Turn off your headphones from all devices in Bluetooth settings. On Android: Settings → Bluetooth → Mi True Wireless Earphones 2 Basic → Forget the device. On iOS: Settings → Bluetooth → (i) next to the headphones → Forget this device.
• 🔋 Check the charge level. If the battery is under 10%, the headphones may not respond to the commands. Charge them to at least 30%.
• 🎧 Put the headphones in the case and close the lid for 10 seconds - this sometimes automatically resets minor failures.
• 🔄 Reboot your smartphone. Sometimes the problem isn't with the headphones, it's with the phone's Bluetooth module.

If Xiaomi Mi True Wireless Earphones 2 Basic headphones don't respond to touches or buttons, try clearing the charging case contacts with a dry cotton swab.Dust or oxidation can block the power supply.

⚠️ Attention: Do not use alcohol or liquids to clean the contacts! this can damage the coating and cause corrosion.

Method 1: Soft reset (soft reset)

This method is suitable if the headphones are connected but are not working stable (for example, the sound is interrupted or one earphone is lagging). Soft reboot does not delete the pairing data, but resets the current connection settings.

Instructions:

1. Get both earphones out of the case.
2. Press and hold the touchpads on both headphones simultaneously for 10-15 seconds.
3. The indicators on the headphones will start flashing red and white - this is a signal of a reboot.
4. Release the buttons and wait until the indicators light up white (pairing mode).
5. Connect the headphones to the phone again via Bluetooth.

If Xiaomi’s headphones don’t connect after you reboot, try removing them from the phone’s list of devices and re-steering them, and sometimes rebooting your smartphone also helps.

Method 2: Hard reset before factory settings

Hard reset erases all data about the connected devices and returns the headphones to the "out of the box" state.

• 🔌 Headphones are not defined by any device.
• 🎵 One earphone is not synchronized with the other.
• 🔄 Previous methods have not helped.
• 📦 You prepare headphones for sale or transfer to another user.

Resetting instructions:

1. Place both headphones in the charging case and close the lid for 5 seconds.
2. Get the headphones out of the case.
3. Press and hold the touchpads on both headphones for 20 to 25 seconds.
4. First, the indicators are flashed red, then red and white, and then three times white – this is a signal of a successful reset.
5. Release the buttons. The headphones will automatically go into pairing mode (blinking white light).

Once reset, the Mi True Wireless Earphones 2 Basic headphones will appear on the list of Bluetooth devices as new.

⚠️ Warning: If the headphones don't flash white after reset, check the case charge. A discharged case (less than 20%) can block the reset process. Connect the case to charging for 10-15 minutes and repeat the procedure.

Table: Symptoms and related solutions

Frequent Reboot Errors and How to Avoid Them

Many users make the same mistakes that make the reboot fail, and here are the most common ones:

• ⏱️ Not enough retention time. You have to hold the sensors for a soft reset for 10 to 15 seconds, for a reset for 20 to 25 seconds.
• 🔋 Headphones are discharged. At a charge level below 10%, the headphones can ignore commands. Always check the charge before resetting.
• 📴 Not removed from Bluetooth. If the headphones remain on the list of conjugated devices, the phone can automatically connect to them with the old settings, which negates the reset.
• 🎧 You only use one earpiece. You need both earphones to reset, and they sync.

If after three attempts to reset, Xiaomi Mi True Wireless Earphones 2 Basic headphones do not respond, the problem may be a hardware malfunction (for example, a damaged Bluetooth controller or battery).

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If the headphones are connected after reset but there is no sound, check the sound settings on the phone. On Android, go to Settings → Sound → Output and select Mi True Wireless Earphones 2 Basic manually.

Additional ways to troubleshoot problems

If the reboot didn’t help, try these methods:

• 📲 Update your headphone firmware. Use the official Mi Earphones app (available for Android and iOS). Updates often fix connection errors.
• 🔄 Change the Bluetooth source. Connect the headphones to another phone or tablet. If they work, the problem is with the first device.
• 🛠️ Check the sound settings. On Android in Settings → Bluetooth tap the gear next to the headphones and turn on the options “High-quality sound” and “Low-latency audio".
• 🔌 Use a different charging cable. Non-original cables may not provide enough current to run the case correctly.

If Xiaomi headphones are connected but the sound is distorted or interrupted, try:

1. Disable other Bluetooth devices nearby (they may interfere).
2. Move closer to the source of the signal (maximum distance - 10 meters without obstacles).
3. In the Bluetooth settings of the phone, disable the option "Absolute volume" (if any).

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If the headphones don't work after all the manipulations, check them on another device. If the problem persists, it's a hardware defect that needs repair.

FAQ: Answers to Frequent Questions