If you're the lucky owner of a Xiaomi electric scooter -- whether it's the popular Mi Electric Scooter Pro 2, the compact Mi M365, or the powerful Mi Scooter 4 Pro -- the first question is, how do you connect it to a smartphone? Without a dedicated app, you lose access to key features, from mileage tracking to setting up driving modes. But what is it called, where to download and how not to run into a fake?
In this article, we will look at all the official Xiaomi applications for scooters, their differences, and also consider alternative programs from third-party developers. You will learn what software is suitable for your model, how to solve connection problems and what to do if the application does not see the scooter.
Xiaomi's official scooters apps: Mi Home vs Mi Electric Scooter
Xiaomi offers two main applications for managing its electric scooters: Mi Home and Mi Electric Scooter. Despite the similarity of the names, they have fundamental differences in functionality and compatibility.
Mi Home is a one-stop application for the entire Xiaomi ecosystem, including smart lamps, robot vacuum cleaners and, of course, scooters. It is suitable for basic models (such as the Mi M365), but has a limited set of functions for transport management, the main advantage is the ability to integrate with other Mi Ecosystem devices.
Mi Electric Scooter is a software designed exclusively for scooters, which supports all modern models (including the Pro 2, 1S, Essential), offers advanced telemetry, customization of driving modes and even diagnostics, which is the one that the manufacturer recommends to install.
- π± Mi Home β for basic models and smart home integration
- π΄ Mi Electric Scooter β for full control of the scooter
- β οΈ Both apps require Xiaomi account registration
Important: Since 2023, Xiaomi has been gradually abandoning support for scooters in the Mi Home, moving all the functionality to the Mi Electric Scooter.If your model is released later than 2021, the first app may simply not see the device.
How to determine which application is suitable for your scooter model
Not all Xiaomi scooters are compatible with both apps. To avoid connection errors, use this compatibility table:
| Model scooter | Mi Home | Mi Electric Scooter | Notes |
|---|---|---|---|
| Mi M365 | β Yes. | β Yes. | In Mi Home limited functionality |
| Mi M365 Pro | β No. | β Yes. | Application version not lower than 4.5.0 is required |
| Mi Scooter Pro 2 | β No. | β Yes. | Support for branded modes Sport and Eco |
| Mi Scooter 1S | β No. | β Yes. | Supports cruise control settings |
| Mi Scooter Essential | β No. | β Yes. | Minimalist interface without unnecessary options |
If your model isnβt in the table, check its year of release: Xiaomi scooters released before 2019 are often supported only in the Mi Home, and new ones (2020 and later) are supported exclusively in the Mi Electric Scooter.
β οΈ Note: Mi Electric Scooter does not work on root-rights or custom firmware devices, due to Xiaomiβs security policy, which blocks access to branded features on modified smartphones.
Step-by-step: how to connect Xiaomi scooter to the application
The connection process takes no more than 5 minutes, but requires precise steps to be followed. We will look at a universal instruction that is suitable for both official applications.
Step 1: Installation and registration
- Download the application from the official store: π² Mi Electric Scooter for Android π Mi Electric Scooter for iOS
Xiaomi
Bluetooth
Geolocation
Step 2. Activation of the scooter
- Turn on the scooter with a long press of the power button (5 seconds).
- In the app, click Add Device (+) β select Scooter.
- Follow the instructions on the screen. The app will automatically find the scooter.
Step 3: Completion of the setup
- Confirm the connection in the application (it may be necessary to enter) PIN-scooter-code).
- Update the scooter firmware if a request arises.
- Set up the basic parameters: units of measurement (km/h or mph), speed limit, regenerative braking level.
Bluetooth on your phone
Scooter charged at least 20%
The latest version of the application has been installed
Disabled. VPN and ad blockers-->
β οΈ Warning: If the scooter is not detected, try resetting it. To do this, hold the power button and the brake button simultaneously for 10 seconds.
Hidden features of official Xiaomi apps
Many users do not even realize that Xiaomi apps are hidden useful options that are not visible on the home screen.
- π§ Eco-turbo mode is a hybrid mode between Eco and Sport that saves battery power without a strong loss of speed. β Driving modes.
- π The log of the trips - detailed statistics on each trip, including average speed, maximum inclination and number of braking. β History.
- π Battery calibration is a charge counter reset function that helps correct incorrect battery level readings. β Diagnostics.
- π¨ Anti-theft system: When you try to steal, the scooter locks the wheels and sends a notification to the phone. β Protection against theft.
One of the most useful hidden features is tweaking the throttle sensitivity, and from the Settings β Control menu, you can choose from three levels of accelerator response: Mild, Standard, or Aggressive, which is especially true for beginners who are uncomfortable with a sudden start.
How to turn on the engineering menu?
Alternative applications for scooters Xiaomi: is it worth the risk?
In addition to official solutions, there are dozens of third-party apps for Xiaomi scooters on Google Play and the App Store, the most popular being ScooterHacking Utility, M365 DownG and Xiaomi Scooter Tweaks, which promise unlocking speed limits, custom firmware and advanced telemetry. But are they safe?
The advantages of alternative applications:
- β‘ Unlock speed to 30+ km/h (vs. 25 km/h in stock firmware).
- π Option to disable the driver's weight limit.
- π Detailed telemetry with acceleration and braking schedules.
Cons and risks:
- β Loss of warranty (manufacturer easily detects third-party intervention).
- β οΈ Possibility of damage to the controller in case of incorrect firmware.
- π Security vulnerabilities (some apps collect travel data).
If you do decide to experiment, only use proven open source programs, such as ScooterHacking Utility. Before installing custom firmware, make sure to make the backup original through the official application.
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Before using third-party apps, check reviews on the Xiaomi Community and Reddit forums. Pay special attention to reports of βbricksβ (breakdowns after firmware) β if they are more than 5% of the total, the risk is too high.
Frequent problems and their solutions
Even with official apps, users experience connection errors, sudden shutdowns, and other problems, and here are the most common ones and how to fix them:
| Problem. | Possible cause | Decision |
|---|---|---|
| App doesn't see scooter | An outdated version of Bluetooth on your phone | Update your smartphone firmware or use another device |
| Scooter is connected, but data is not updated | Conflict with another Bluetooth device | Disable all other Bluetooth gadgets and restart your phone |
| Error "Device not supported" | Incompatibility of the scooter model with the application version | Check the compatibility table above or roll back to the old version of the software |
| The app flies off at launch | Damaged cache data | Clear the app cache in the phone settings |
If none of these things worked, try resetting the scooter to the factory settings.
- Turn off the scooter.
- Press the power button and the brake button at the same time.
- Hold for 10 seconds until the indicator flashes.
- Release the buttons - the scooter will reset.
β οΈ Warning: After resetting the scooter may require re-activation through the app.If you do not have access to the original Xiaomi account with which it was linked, it will be impossible to restore access!
Update of the scooter firmware through the application
Regular firmware updates fix bugs, improve stability, and sometimes add new features. In official Xiaomi apps, this process is as automated as possible, but there are nuances.
How to check for updates:
- Open the app and connect to the scooter.
- Go to Settings β Update firmware.
- If a new version is available, click Update.
- Wait until the process is complete (the scooter will reboot automatically).
What to do if the update is suspended:
- π Do not turn off the scooter or close the app for 20 minutes.
- πΆ If the process is interrupted, restart the scooter and try again.
- π Make sure the battery level is not below 50%.
After a successful upgrade, it is recommended that you calibrate the battery (in the Diagnostics menu) to reset the charge cycle counter, which will help avoid incorrect readings of the charge level.
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Never interrupt the firmware update process, which can cause the scooter controller to break, and if the battery runs out during the upgrade, plug the charger in and wait for the process to resume automatically.