How to activate the Xiaomi Pro 2: official instructions with step-by-step guidance

Xiaomi Mijia M365 Pro 2 (aka Xiaomi Pro 2) remains one of the most popular vehicles in the city due to the balance of price, power and reliability. However, many owners face difficulties during the first activation stage: the device does not connect to the application, Bluetooth errors occur, or the scooter simply does not respond to commands. This article will help you understand how to properly activate the Xiaomi Pro 2 from scratch, avoid typical errors and configure it for safe driving.

Unlike the budget models, the Pro 2 requires you to link to your Xiaomi account through the branded Mi Home app (or Xiaomi Scooter in new versions). Without this, you can not unlock the maximum speed, update the firmware or use power saving features. We will analyze every step from unpacking to the first trip, and also tell you what to do if something goes wrong.

If you bought a used scooter, the activation process may be different: the previous owner had to reset the link to his account, otherwise you will have to contact Xiaomi to unlock.

1.Preparation for activation: what will be needed

Before you start setting up, make sure you have everything you need:

• 📱 Smartphone on Android 6.0+ or iOS 12.0+ Bluetooth 4.2 support
• 🔋 Charged scooter (minimum 30% battery charge – otherwise the application may not recognize the device)
• 🌐 Stable Internet connection (Wi-Fi or mobile network)
• 📌 Xiaomi account (you can create directly in the Mi Home app)
• 🔧 Screwdriver (for access to the QR-code under the cover, if not pasted outside)

Important: If you use an iPhone, check that your Bluetooth settings have Device Detection enabled. On Android, it sometimes helps to disable the charge saving for the Mi Home app, which prevents connection breaks during activation.

Also prepare a place for testing: a flat surface with no slopes, enough space (at least 2-3 meters around), no obstacles, and the first trip is best made in a safe area - for example, in an empty parking lot or bike path.

2. Installation and configuration of the Mi Home app

The official application for scooter management is Mi Home (or Xiaomi Scooter in some regions).

• 📲 App Store for iOS
• 🤖 Google Play for Android

After installation:

1. Open the app and select the region of Russia (or your country).
2. Sign up with your Xiaomi account. If you don't have one, sign up (you'll need an email or phone number).
3. Click Add the device (+) in the upper right corner.
4. In the search box, type in a scooter or scooter and select the Mijia Electric Scooter Pro 2 model.

Note: If your model is not on the list, upgrade to the latest version of the app, sometimes changing the region to China helps, but in this case the interface may be displayed in Chinese.

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If the app doesn't find the scooter, try restarting your phone and turning off/on Bluetooth. Also check if the antivirus is blocking geolocation access, which is interfering with device search.

3. Step-by-step activation of the Xiaomi Pro 2 scooter

Now, the most important thing is to link the scooter to your account, and follow the instructions in order.

1. Turn on the scooter. Press the power button for 2-3 seconds until the indicator lights up (white or green).
2. Activate Bluetooth. On the scooter, press the power button twice, the beep will sound, and the indicator will flash blue (pairing mode).
3. Scanner. QR-In the Mi Home app, select Add manually → Scooter → Scan. QR-The code is usually under the lid on the steering column (you have to unscrew 2 screws).
4. Once the scan is done, the scooter will emit a long signal, which means a successful connection, and the main control panel will appear in the app.

If QR-code is damaged or missing, click Add without QR-code and enter the serial number (SN) Scooter, you can find it:

• 🏷️ On the sticker under the lid (near the QR-code)
• 📄 On the warranty card.
• 🔧 In the scooter settings: press the power button for 5 seconds until the indicator blinks, then press it 3 times in a row - the serial number will appear on the display (if there is one).

Set-up of parameters and first trip

After successful activation, it is recommended to immediately configure the main parameters:

Safety Warning: Check before your first trip:

• 🔧 All screws are tightened (especially on the steering column and wheels).
• 🚲 Tyre pressure (normal: 35–40) PSI Pro 2).
• 🛑 Brakes are working (front and rear).
• 🔋 Charge level (not below 20%, otherwise the scooter may suddenly turn off).

5. Typical activation errors and their solutions

Even with the exact following of the instructions, there can be problems.

⚠️ Warning: If the scooter emits 3 short signals when trying to connect, it means a Bluetooth error. Usually, rebooting the phone and scooter helps (hold the power button for 10 seconds).

If none of these methods worked, try:

1. Remove the scooter from the list of devices in Mi Home and add again.
2. Reinstall the app.
3. Try a different smartphone (especially if you have a rare phone model).

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Most activation errors are Bluetooth related. Always check that the scooter is on a blue light (pair mode) and the phone is geolocated for the Mi Home app.

6. activation of used scooter Xiaomi Pro 2

When you buy a scooter off your hands, you may find that it is already tied to someone else's account.

1. Ask the seller to untie the scooter through Settings → Untie the device in his Mi Home account.
2. If the seller cannot do this (for example, lost access to the account), contact Xiaomi with:

Processing time: 3 to 7 working days, and in rare cases, a video with a scooter (to confirm ownership) may be required.

⚠️ Warning: Do not buy used scooters without the ability to reset the tether! Without official unlocking, you will not be able to use the full functionality (for example, update the firmware or change the speed settings).

After a successful reset, repeat the activation process as described in Section 3.

7. Update the firmware after activation

Immediately after activation, it is recommended to update the firmware of the scooter to the latest version, this will fix possible bugs, improve Bluetooth stability and add new features (for example, optimized power consumption).

How to update:

1. Connect the scooter to charge (updating requires at least 50% charge).
2. Open Mi Home, select your scooter.
3. Go to Settings → Update firmware.
4. If a new version is available, click Update and wait until it is completed (don’t turn off the scooter from power!).

What the update does:

• 🛡️ Correcting security vulnerabilities
• ⚡ Optimizing battery consumption
• 🎛️ New driving modes (e.g. Sport)+ version)
• 🔧 Improved connection stability with the application

If the update is hanging:

1. Wait 10-15 minutes (sometimes the process takes longer than usual).
2. If the indicator on the scooter does not flash, restart it (hold the power button for 10 seconds).
3. Repeat the update attempt.

8. Safety and care tips after activation

To make your Xiaomi Pro 2 last, follow these guidelines:

• 🔋 Charging: Use only the original RAM. Do not leave the scooter on charging for more than 12 hours. The optimal charge level for storage is 40-60%.
• 🌧️ Exploitation: Avoid driving in the rain (protection class) IP54 Does not guarantee complete water resistance. After wet weather, dry the scooter for 2-3 hours.
• 🛠️ Maintenance: Check tire pressure every 2 weeks, lubricate bearings 1 time every 3 months.
• 🔒 Safety: Always use a helmet and protective linings. At night, turn on the front and back lights.

What is forbidden:

• ❌ Driving in deep puddles (the risk of short circuit).
• ❌ Transportation of passengers (maximum load - 100 kg).
• ❌ Self-repairing of the battery (this voids the warranty).
• ❌ Storage at lower temperatures -10°C or higher +40°C.

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To increase battery life once a month, discharge it to 10% and charge it to 100%, which helps calibrate the charge controller.

FAQ: Frequent questions about activation of Xiaomi Pro 2