You're a big user of a Xiaomi smartphone or fitness bracelet, but you can't find a way to see the number of steps? This problem is familiar to many users, especially after a MIUI update or a firmware change. Depending on the device model and software version, physical activity data can be hidden in different menus, and sometimes even stops showing for no apparent reason.
In this article, weβll look at all the possible ways to view steps on Xiaomi devices, from standard Mi Fit and Zepp Life apps to hidden system menus and alternative services like Google Fit. Separately, weβll focus on the typical errors that cause the meter to stop working, and give a checklist to fix them. If you use Redmi Note 12, POCO X5, Mi Band 7 or any other model of the brand, here you will find the current solution.
1.Standard Mi Fit/Zepp Life app
The main way to track activity on Xiaomi devices is through the Mi Fit (older models) and Zepp Life (newer bracelets and smartphones) apps, which are the default places where data from the accelerometer and pedometer are collected, but the application interface is often changed, causing confusion among users.
To find steps in Zepp Life:
- π± Open the application and go to the Statistical tab (graph icon in the bottom menu).
- π Select the Activity section β Steps. This is a daily, weekly and monthly stat.
- π To detail the tap on the schedule β there will be an hourly breakdown and comparison with previous days.
- βοΈ In profile settings (I) β Device settings) check if step data collection is enabled.
If you have a Mi Band 5/6/7 or a Xiaomi Smart Band, the data is duplicated in the widget on the main screen of the bracelet. Scroll the screen to the right until you find the icon with the shoes and step number. Some firmware widgets may be missing, a bug that is fixed by reconnecting the bracelet to the phone.
β οΈ Note: After upgrading Zepp Life to version 6.0+ Step statistics can be reset when you change your account or reset your phone. Backups are only stored for 30 days - sync them to Google Fit for reliability.
2. System step counter in MIUI
Few people know, but Xiaomi's MIUI 12+ smartphones have a built-in step counter that works independently of the Mi Fit, which uses data from the phone's accelerometer and can be more accurate than a bracelet if you carry your phone in your pocket to find it:
- Open Settings β Google β Fitness (if there is no item, skip the step).
- Go to Settings β Applications β Application Management.
- In the search, enter Steps or Health β you will find the system application com.miui.health.
- Slip on it and select Open (some firmware will need to enable the display of system applications).
In the menu that opens, you'll see a daily, weekly, or monthly activity chart, and you can set your target number of steps (6,000 by default) and activate your goal notifications, and importantly, this counter only works when you're on Google Fit and sync with your Google account.
Why can the system counter show fewer steps than the bracelet?
If the system application is missing, check the firmware region:
- π On the global versions MIUI (for example, MIUI Global 14) it's the default.
- π¨π³ On Chinese firmware (China) ROM) manual installation may be required APK-file com.miui.health.
- π§ On custom firmware (for example, Pixel Experience) the step functionality is transferred to Google Fit.
3.Google Fit: An alternative way to sync
Google Fit is a universal activity tracking solution that works on all Xiaomi devices, including phones without MIUI (for example, POCO F5 on pure Android).The advantage of the service is cross-platform: data is synchronized with other gadgets (for example, Fitbit or Garmin) and stored in a Google account.
How to connect Xiaomi to Google Fit:
- Install the Google Fit app from the Play Market.
- Open Profile β Settings β Managing Connected Applications.
- Find Mi Fit or Zepp Life and activate synchronization.
- Return to the home screen β step data will appear in the Activity card.
If the steps are not displayed:
- π Reboot your phone and bracelet.
- π Disable and reconnect your Mi Account in Google Fit settings.
- πΆ Check if data transfer is enabled for Google Play Services (Settings) β Annexes β Google Play Services β Mobile data).
β οΈ Note: Some Xiaomi models (e.g. Redmi) 9A) Google Fit conflicts with the system step counter, in which case disable the built-in feature in Settings β Accounts. β Mi Account β Synchronization of data.
βοΈ Checking sync with Google Fit
4. Widgets and fast panels on the screen
If you need to quickly check steps without opening apps, use widgets or a notification bar. There are several ways to use MIUI:
Method 1. The Steps widget on the home screen:
- Press and hold the empty space on the main screen.
- Select Widgets β Find Steps or Zepp Life.
- Drag the widget onto the screen. There are 2Γ1 or 4Γ1 sizes available.
Method 2: Control Center (CD)
- π² Scroll down from the top edge of the screen to open the notification bar.
- π§ Click Edit (Pencil icon).
- π Find Steps or Activity Tile and add it to Quick Settings.
On the Mi Band and Xiaomi Smart Band bracelets, the step widget is displayed by default.
- Open Zepp Life β Choose your bracelet.
- Go to the Display. β Widgets.
- Activate the Steps widget and adjust its position on the screen.
On Mi Band 8 and later, widgets are customized via the Mi Fitness app (Chinese version), which is different from the global Zepp Life. Install it if the standard settings don't work.
5. Hidden menus and engineering codes
If the steps of Suddenly are no longer displayed in all applications, the problem may lie in sensor failure or software restrictions, in which case access to the hidden menu of Xiaomi, where you can check the accelerometer and reset the meters.
Engineering menu for checking sensors:
##4636##In the menu that opens, select Sensor Test β Step Counter, which shows the raw data from the sensor, and if the numbers don't change when you walk, the sensor is faulty or disabled at the firmware level.
Resetting activity data:
##6484##This code opens the Mi Fit test menu. Select Reset step counter. Warning: once reset, the statistics will be zeroed without recovery!
Verification of permissions for system applications:
adb shell dumpsys package com.miui.healthThis command (performed via ADB) shows whether a system health application has access to sensors. If the output has permission=DENIED, manual permissions will be required via ADB:
adb shell pm grant com.miui.health android.permission.ACTIVITY_RECOGNITIONβ οΈ Warning: Using engineering codes can cause firmware to crash. Don't type random combinations - some commands (e.g. ##7780##) reset the phone to factory settings.
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If the engineering menu doesn't open, try entering code through the standard Phone app, not through the keyboard in messengers. Some firmware locks codes for third-party applications.
Problems and Solutions: Why Steps Are Not Considered
Even on new Xiaomi devices, the step meter may not work properly, and here are the typical reasons and ways to fix them:
| Problem. | Possible cause | Decision |
|---|---|---|
| Steps don't count at all. | Sensor turned off in settings | Include fitness and health in Settings β Apps β Permissions |
| Data is dumped every day. | Sync with Mi Account disabled | Check your account login to Zepp Life and enable autosynchronization |
| Difference between phone and bracelet >50% | Application conflict (e.g. Google Fit and Mi Fit) | Disable duplicate services in Google account settings |
| Steps are only considered when Zepp Life is open. | Battery optimization blocks background work | Add Zepp Life to exceptions (Settings β Battery β Optimization) |
| The steps widget disappeared after the update | Resetting launcher settings | Remove Launcher app data in Settings β Apps |
If none of these methods helped, check:
- π Bracelet charge: at below 10%, sensors are turned off.
- π± Firmware version: on MIUI 15 (beta) has a step counter bug β rollback to a stable version solves the problem.
- π οΈ Physical damage: If the phone or bracelet fell, the sensor could have moved away from the board.
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Before contacting the service center, check the meter on another device (for example, connect the bracelet to a friend's phone). If the problem remains, a malfunction in the gadget itself.