Xiaomi scooters are some of the most popular vehicles in the city, but they only get their functionality revealed when set up correctly. One key feature is a Bluetooth connection that allows you to synchronize the scooter with the official Mi Home or Xiaomi Scooter app, which gives you access to travel statistics, setting driving modes, updating the firmware and even diagnosing malfunctions. However, many users face difficulties when they first connect: the scooter is not detected, Bluetooth is not activated or the connection is constantly broken.
In this article, we will discuss how to properly turn on Bluetooth on a Xiaomi electric scooter (including the M365, Pro, 1S, Pro 2, 4 Pro models, etc.), connect to the application and fix typical bugs. Particular attention will be paid to nuances that are not written in standard instructions - for example, why a scooter can not see a phone even when Bluetooth is turned on or how to reset the connection settings. If you just bought a scooter or encountered problems after updating the firmware, this manual will help you understand without contacting the service.
Which Xiaomi models support Bluetooth?
Not all Xiaomi scooters are equipped with a Bluetooth module, depending on the year of release and modification. Below is a table with current models and their capabilities:
| Model | Bluetooth support | Firmware version | Compatible annex |
|---|---|---|---|
| Mijia M365 | Yes (v1.1-v1.5) | 1.3.6 and higher | Mi Home, Xiaomi Scooter |
| M365 Pro | Yes (all versions) | 1.4.2. and above | Mi Home, Ninebot |
| 1S | Yes (from 2020) | 1.5.0+ | Ninebot |
| Pro 2 | Yes (all versions) | 1.6.0+ | Ninebot, Xiaomi Scooter |
| 4 Pro / 4 Ultra | Yes (Bluetooth 5.0) | 2.0.0+ | Ninebot |
If your model is not listed or released before 2018, it probably doesn’t support wireless connectivity, in which case you’ll need to use a firmware cable (e.g. ST-Link or USB-TTL) to set up.
⚠️ Note: Xiaomi Scooters with firmware below 1.2.7 may have stripped down Bluetooth functionality.Update the software via the official app before first connecting.
Where is the Bluetooth button on the electric scooter?
Unlike smartphones or headphones, Xiaomi’s electric scooters don’t have a separate button to turn on Bluetooth.
- 🔄 Scooter turn on: Bluetooth is turned on with power (the indicator on the panel lights up).
- 📱 Starting the application: When you open Mi Home or Ninebot, the scooter should be found in the list of devices.
- 🔧 Double press of the power button: On some models (for example, Pro 2), a quick two-press activates the search mode.
If the Bluetooth indicator doesn’t light up (usually a blue or green LED next to the power button), check:
- Battery charge (at a level below 10%, the module may be switched off).
- Integrity of contacts under the control panel (sometimes oxidized after rain).
- Firmware version (older versions can block Bluetooth).
Step-by-step: how to connect a scooter to the phone
To sync the electric scooter with your phone, follow the following steps: Make sure your phone is Bluetooth enabled and the official app (Mi Home for old models or Ninebot for newer ones) is installed.
Turn on Bluetooth on your phone
Install the Mi Home/Ninebot app
Charge the scooter to 30% and above
Press the power button on the scooter
Place the phone next to the control panel (no further than 1 m)
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Step 1. Open the Mi Home or Ninebot app and click Add Device (+).
Step 2. Select category Transport → Electric scooter.
Step 3. Hold the power button on the scooter for 5 seconds until the Bluetooth indicator flashes (on the Pro 2 and later, the blue LED).
Step 4: In the list of available devices, select your scooter (the name will start with Ninebot or M365).
Step 5: Confirm the pairing in the application and on the scooter (on some models you need to press the power button again).
If the scooter is not displayed in the list, try:
- 🔄 Reboot Bluetooth on your phone (turn off/on).
- 📱 Delete the Mi app cache Home/Ninebot phone-setting.
- 🔧 Update the firmware of the scooter through the cable (if Bluetooth does not work at all).
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On Xiaomi models 1S You can also use it to speed up the connection. QR-The code that's under the control panel. Scan it in the Ninebot app instead of manually searching.
Typical errors and their solutions
Even if you follow the instructions correctly, the connection may fail, and let's look at the most common problems and ways to fix them:
| Mistake. | Possible cause | Decision |
|---|---|---|
| No scooter to be found. | Bluetooth is turned off on a scooter or phone | Restart both devices, check the indicator on the scooter |
| The connection breaks in a few seconds. | Weak signal or interference | Make sure there are no other Bluetooth devices nearby (headphones, speakers) |
| The application gives an error "Incompatible firmware" | Outdated scooter software | Update your firmware via cable or in a service center |
| The scooter connects but does not transmit data | Synchronization failure | Remove the device from the application and connect again |
Critical error: If the scooter stopped turning on Bluetooth after updating the firmware, this may indicate damage to the module. In this case, a diagnosis is required in the service - self-repair can lead to loss of warranty.
⚠️ Attention: On scooters Xiaomi M365 The first batches (2017) after resetting Bluetooth can shut down forever.Before resetting, make sure you have access to the firmware cable.
How to update the firmware via Bluetooth?
The scooter software update via wireless is available only for models with firmware 1.5.0 and higher.
- Connect the scooter to the Ninebot app.
- Go to the Device Settings section → Firmware update.
- If a new version is available, click Update and wait for the process to complete (don’t turn off the scooter!).
Important:
- 🔋 The battery level should be at least 50%.
- 📶 Internet speed on the phone is at least 2 Mbit / s (update weighs) ~50–100 MB).
- ⏳ It takes 5-15 minutes. Don't interrupt it!
What happens if you interrupt the update?
Additional Bluetooth features on the Xiaomi scooter
In addition to basic synchronization, Bluetooth allows:
- 📊 Track travel statistics: distance, speed, energy consumption.
- 🔧 Configure driving modes: eco, standard, sports (on models with firmware 1.6.0)+).
- 🚨 Activate anti-theft system: The scooter will vibrate and block the wheels when you try to steal (Ninebot version 3.5 is required)+).
- 🔄 Update Firmware maps: for models with GPS-module (e.g. 4 Pro).
On scooters Xiaomi Pro 2 and later via Bluetooth, you can even adjust the shock stiffness (if you have pneumatic forks installed). To do this, in the Ninebot application, go to Settings → Suspension.
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Check firmware updates regularly – newer versions often add hidden features, such as adaptive cruise control (available on 4 Ultra with firmware 2.1.0+).
Security: How to protect a scooter from hacking via Bluetooth?
A Bluetooth connection could become a vulnerability if an attacker gains access to control of the scooter to minimize the risks:
- Always turn off Bluetooth after using the app.
- Do not connect the scooter to public Wi-Fi networks (the risk of interception).
- Use two-factor authentication in your Mi/Xiaomi account.
- Regularly check the list of conjugated devices in the phone settings and delete unknowns.
On Pro 2 and later, Bluetooth Lock is available, which automatically shuts down the module after 5 minutes of inactivity.
Settings → Security → Automation Bluetooth⚠️ Attention: In 2023, there were cases of hacking of scooters Xiaomi M365 If your model is running on this version, update the software immediately!