How to permanently remove Xiaomi’s pop-up chat: the full guide 2026

The problem that is familiar to every Xiaomi owner

You open any app on your Xiaomi, Redmi, or Poco, and suddenly there's a huge floating bubble on the screen suggesting you start chatting, it's stopping you from pressing buttons, closing off part of the interface, and sometimes even blocking the application, and the worst case scenario is when that chat pops up right while playing or watching a video, knocking you off your concentration.

According to MIUI Community statistics, more than 60 percent of Xiaomi users experience this problem after system updates, with the most common complaints coming from Redmi Note 12/13, Xiaomi 13T and Poco F5 models, where chat is integrated particularly aggressively. But the good news is that pop-up chat can be turned off completely without root rights or complex manipulation.

In this article, we’ll look at everything from standard MIUI settings to hidden developer settings, and explain why chat appears at all and how to prevent it from returning after a phone reset.

Why is pop-up chat on Xiaomi appearing?

Since MIUI 12.5, Xiaomi has been actively implementing Mi Chat (or GetApps Chat in some regions) in firmware.

• 📢 Advertising apps from the branded GetApps store
• 🤖 Help with the Xiao Virtual Assistant AI
• 📊 Collects data about your activities for personalized offers
• 🔄 Automatically activated after system updates

On models 2023-2026 (for example, Xiaomi 14 or Redmi Note 13 Pro)+) Chat can even appear in Safe Mode, which suggests its deep integration into the shell, but there is a caveat: on devices for the European market (with firmware). MIUI EU) This service is often disabled by default due to data protection laws.

Interesting fact: in China, this chat is called Xiao AI, and it's marketed as a voice assistant, and in global versions, it's downgraded, but it's still obsessive, which is why standard settings shutdown often doesn't work, you have to dig deeper.

Method 1: Disconnect via MIUI settings (the easiest)

If the chat has recently appeared (for example, after upgrading to MIUI 15), try the standard method:

1. Open Settings → Applications → Application Management.
2. In the search bar, type GetApps or Mi Chat.
3. Select the app from the list and click Disable (if the button is active).
4. Confirm the action and restart the phone.

On some firmware (e.g. MIUI 14.0.4 for Redmi Note 11), this method only partially works – chat disappears for 1-2 days, then returns.

Important! On MIUI devices for Russia (e.g. Redmi 12C), Mi Video or Mi Browser service can be used instead of GetApps – they also need to be disabled in a similar way.

Method 2: Reset Google Services Settings (for global firmware)

Pop-up chat is often associated with Google Play Services, especially if you are using the global version of MIUI.

1. Go to Settings → Memory → Applications.
2. Find Google Play Services and open the app information.
3. Click Warehouse → Space Management → Clear all data.
4. Confirm the action and restart the device.

After this procedure, the chat should disappear, but there is a risk:

• ⚠️ Reset your Google account settings (you will have to log in to email, YouTube, etc.)
• ⚠️ Push notifications can be sent in some applications

If this method doesn’t work, try turning off auto-update Google services:

Settings → Applications → Application Management → Google Play Services → Auto Update → Disable

Method 3: Use ADB-Teams (for experienced users)

If standard methods don’t work, you’ll have to connect to your phone via ADB (Android Debug Bridge), Google’s official tool for managing system applications.

Step-by-step:

1. Download ADB Tools on PC.
2. Turn on USB Debugging on your phone (Settings → About Phone → MIUI Version → 7 times click on version → Return to Additional Settings → Developer Settings → Debugging over USB).
3. Connect the phone to the PC and type in the command line:

adb shell pm uninstall -k --user 0 com.miui.miservice


adb shell pm uninstall -k --user 0 com.xiaomi.midrop




adb shell pm uninstall -k --user 0 com.miui.systemAdSolution

These commands are deleted:

• 🔧 Mi Service Framework – the basis for pop-up notifications
• 📎 Mi Drop – file sharing service (sometimes conflicts with chat)
• 🛡️ System Ad Solution – Advertising Notifications Module

Warning: Deleting system applications can cause the phone to run unstable, and if you run the commands and make a mistake, return the apps to:

adb shell cmd package install-existing com.miui.miservice

Method 4: Blocking through special features settings

Little-known lifehack: pop-up chat can be blocked through accessibility settings, and this method works even on MIUI 15:

1. Open Settings → Special Options → Notifications and Status Panel.
2. Find the Display System Dialogues and turn it off.
3. Go back and select Special Opportunity Services.
4. Disable all services related to Mi Chat or GetApps.

This method does not remove the chat completely, but makes it inactive - the bubble will not pop up on top of other windows.

💡

If important notifications are missing after disconnecting special services, return the settings back and try the ADB or cache reset method.

Method 5: Removal via TWRP (for stitched devices)

If your Xiaomi has custom TWRP Recovery installed, you can manually delete chat files, which is the most radical and only suitable for advanced users.

Instructions:

1. Upload the phone to TWRP (clip Power + Volume up).
2. Go to Advanced → File Manager.
3. Delete the following folders: /system/priv-app/MiuiSystemAdSolution/system/app/GetApps/data/app/com.xiaomi.midrop-* (all folders with that name)

Reset the device.

Attention! Deleting system files can lead to:

⚠️ Note: Incorrect removal of folders in TWRP It can cause a bootloop.Be sure to back up through the loop before you do it. TWRP → Backup!

If the phone doesn’t turn on after you delete it, restore the backup or run a clean MIUI through Fastboot.

Method 6: Switching to custom firmware (extreme case)

If none of the methods worked, the last option is to install an alternative firmware.

Before installing custom firmware:

1. Unlock bootloader (official instructions on the Xiaomi website).
2. Install TWRP for your model.
3. Download the firmware from a trusted source (we recommend XDA Developers or 4PDA).

To consolidate the result:

1. Turn off automatic updates MIUI: Settings → The phone. → Updating the system → ⚙️ → Auto-update → Turn it off.
2. Freeze your system applications via App Freezer (root rights required).
3. Use an ad blocker like Blokada or AdGuard with rules for miui.com and xiaomi.com.
4. Regularly check active processes through Settings → Memory → Processes.

If the chat is back, repeat Method 3 (ADB) or Method 5 (TWRP) as they are the most enduring.

FAQ: Frequent questions about Xiaomi's pop-up chat