How to permanently remove Mail.Puls from the lock screen Xiaomi: proven methods of 2026

Mail.Puls ads on the Xiaomi lock screen are one of the most annoying features of MIUI firmware. Even after buying premium models like Xiaomi 13 Ultra or Redmi Note 12 Pro+, users encounter intrusive banners that not only spoil the appearance, but can also collect data about your habits without explicit consent. In this article, we will analyze all the current ways to remove ads from basic settings to deep system changes.

The problem is compounded by Xiaomi integrating ad modules into the firmware layer. Simply disabling notifications often doesnโ€™t help: banners come back after a reboot or MIUI update. We tested the methods on devices with MIUI 12.5โ€“MIUI 14 (including global and Chinese versions) and selected only those that work stably. Importantly, some solutions will require root rights or ADB use โ€” we have set them up as a separate section for advanced users.

Mail.Puls (developed by Mail.ru Group) is built into MIUI under an agreement between Xiaomi and Russian partners, and is not a virus, but a legitimate system component that:

  • ๐Ÿ“Œ Displays personalized ads based on your activity (search queries, installed apps, geolocation).
  • ๐Ÿ“ฒ Uploads content even when the Internet is disconnected (caches banners in advance).
  • ๐Ÿ”„ Updated through system services MIUI, It is therefore difficult to block it by standard means.

Xiaomi is legally in compliance with the law: there is a clause in MIUIโ€™s user agreement on โ€œpartner content,โ€ but in the European Union and some other regions, these practices are considered a violation of the GDPR. If you bought a phone in Russia or the CIS, the chances of completely eliminating ads without root rights are minimal โ€” but we will show you how to minimize the appearance of it.

๐Ÿ“Š How often do you see Mail.Puls ads on Xiaomiโ€™s lock?
Constantly, several times a day.
Sometimes 1-2 times a week
I used to be, but now I'm not.
Never seen it.
I don't know what it is.

Method 1: Disable Mail.Puls notifications in MIUI settings

The simplest method, which works on 60-70% of devices, is suitable for users who have ads in the form of notifications (banners with headlines like โ€œAliExpress Discountsโ€ or โ€œSports Newsโ€).

  1. Open Settings โ†’ Applications โ†’ Application Management.
  2. In the search box, type Mail.Puls (or com.mail.puls.app).
  3. Select the app and go to the Notifications section.
  4. Turn off all switches: Show notifications, Sound, Vibration.
  5. Go back and press Stop (forced stop).

If Mail.Puls is not on the list, try to find:

  • ๐Ÿ” Msa (Xiaomi Advertising Service) โ€“ Turn off notifications from it.
  • ๐Ÿ” Security (Security) โ†’ cleaner โ†’ Turn off "Recommendations".
  • ๐Ÿ” Mi Video or Mi Music โ€“ sometimes ads are disguised as these apps.

โ˜‘๏ธ Verification of deactivation of notifications

Done: 0 / 4

โš ๏ธ Attention: On some firmware (MIUI 13.5+) After updating, system applications automatically turn on notifications back. Check settings every 1-2 weeks.

Method 2: Lock through lock screen settings

If the ad is embedded directly in the lock interface (background banners or pop-ups), it can be disabled through hidden MIUI settings. This method works on 80% of devices, but requires accurate follow-up.

  1. Go to Settings โ†’ Lock screen.
  2. Select Additional Settings (or Advanced Features on older versions).
  3. Find the Recommendations or Affiliate Content and turn it off.
  4. If there is no such item, tap 5 times in a row on the wallpaper inscription - this will open the hidden menu System wallpaper, where you need to deactivate the option Show ads.

For Redmi and POCO models (e.g. POCO X5 Pro or Redmi 12), the path may be different:

Settings โ†’ Display โ†’ Lock screen โ†’ Wallpaper settings โ†’ Disable โ€œAdvertising Bannersโ€
Xiaomi modelThe Way to Advertising SettingsDoes the method work?
Xiaomi 13/13 ProSettings โ†’ Lock screen โ†’ RecommendationsYes (MIUI 14)
Redmi Note 11/12Settings โ†’ Display โ†’ Additional โ†’ Partner ContentYes (MIUI 13.5)
POCO F4/F5Settings โ†’ Lock screen โ†’ Wallpaper settingsPartially (banners may return)
Xiaomi Pad 6Settings โ†’ Device โ†’ Lock screen โ†’ AdvertisingYes (reboot required)

๐Ÿ’ก

If you still have ads after you shut down, try changing the lock wallpaper to the standard one (not from the Xiaomi gallery), sometimes the banners are tied to smart wallpaper.

Method 3: Using ADB to deep shut down (no root)

For users willing to work with ADB (Android Debug Bridge), there is a way to disable the system components of Mail.Puls without obtaining root permissions.This method will not work on devices with a locked bootloader (for example, on the new Xiaomi 14), but it is suitable for most Redmi and POCO.

You'll need:

  • ๐Ÿ–ฅ๏ธ A computer with installed Xiaomi drivers and ADB (You can download from the official Android website).
  • ๐Ÿ“ฑ Included debugging by USB on the phone (Settings) โ†’ The phone. โ†’ Version. MIUI โ†’ Tap 7 times, then go back to Settings โ†’ Additionally. โ†’ For developers โ†’ Debugging by USB).
  • ๐Ÿ”Œ Cable USB (preferably original).

Instructions:

  1. Connect the phone to the PC and confirm the debugging permission.
  2. Open the command line (Win + R โ†’ enter cmd) and do:
adb devices

(The name of your device should appear).

  1. Enter the commands one by one:
adb shell pm hide com.mail.puls.app


adb shell pm hide com.xiaomi.msa.global




adb shell pm hide com.miui.systemAdSolution

  1. Reboot the phone.

If the commands donโ€™t work, try an alternative:

adb shell pm disable-user --user 0 com.mail.puls.app

โš ๏ธ Attention: On some firmware (MIUI 14 for the European region) these commands may cause system services to fail. โ†’ Additionally. โ†’ Backup.

What to do if ADB issues a "device unauthorized" error
This means that the phone doesn't trust your PC. Turn off the cable, go to Settings โ†’ Additional โ†’ Developer, and remove all devices from the "Authorized for Debugging" list. Then reconnect and confirm the resolution on the phone.

Method 4: Removal through root access (for advanced)

If you are ready to get root rights, you can completely remove the system packages responsible for advertising, which gives 100% results, but it is not warranty and can disrupt some functions (for example, Mi Pay or Mi Cloud).

To start, unlock the bootloader through the official Xiaomi tool (link), then install Magisk or TWRP.

  1. Install a root-access file manager (such as Root Explorer or FX File Explorer).
  2. Go to /system/priv-app/ and delete:
  • ๐Ÿ—‘๏ธ MailPuls (or com.mail.puls.app)
  • ๐Ÿ—‘๏ธ Msa (com.xiaomi.msa.global)
  • ๐Ÿ—‘๏ธ SystemAdSolution (com.miui.systemAdSolution)
  1. Clear the cache in /data/data/ for these packets.
  2. Reset the device.

For reliability, it is also recommended to edit the /system/build.prop file by adding a line:

ro.miui.has_ad=0

๐Ÿ’ก

Removing system packages can cause MIUI update errors, and create a full backup through TWRP before doing so.

Method 5: Alternative workarounds

If none of these methods worked, try these options:

  • ๐Ÿ”„ Change the firmware region: Install a global or European version MIUI (To do this, download the firmware from Xiaomifirmwareupdater.com and run through Fastboot.
  • ๐Ÿ›ก๏ธ Locking through DNS: Use AdGuard or Blokada with custom filters to block the domains mail.puls and msa.xiaomi.com.
  • ๐Ÿ“ฑ Third-party launchers: Install an alternative launcher (like Nova Launcher) and disable the system MIUI Launcher. It won't take the ads off the block, but it will reduce the number of ads on the menu.
  • โš™๏ธ Firmware rollback: Some devices (like the Redmi Note 10 Pro) donโ€™t have ads in older versions. MIUI 12.You can roll back, but it's fraught with security issues.

For models with MIUI for Russia (for example, Xiaomi 12T or Redmi A2+), sometimes changing the system language to English helps:

  1. Go to Settings โ†’ Additional โ†’ Language and input.
  2. Choose English (United States).
  3. Restart your phone and check for ads.

What if the advertisements come back?

Even after successful removal, Mail.Puls may reappear after:

  • ๐Ÿ”„ Updates MIUI (System packages are being restored).
  • ๐Ÿ“ฅ Install apps from the Mi App Store (some quietly reinstall ad modules).
  • โšก Resetting settings to factory.

To minimize the risks:

  1. Turn off automatic updates MIUI In Settings โ†’ The phone. โ†’ Updating the system โ†’ โ‹ฎ โ†’ Settings โ†’ Deactivate "Car Update".
  2. Remove or freeze (via Titanium Backup) the app:
  • ๐Ÿšซ Mi App Store (com.xiaomi.mipicks)
  • ๐Ÿšซ Mi Video (com.miui.video)
  • ๐Ÿšซ Mi Browser (com.android.browser)
  1. Use ADB to block the installation of packages:
adb shell pm block com.mail.puls.app

๐Ÿ’ก

If the adverts returned after the update, but the ADB commands stopped working, try first to perform adb shell pm uninstall -k --user 0 com.mail.puls.app, then repeat the lock.

FAQ: Frequent questions about Mail.Puls on Xiaomi

โ“ Why the new Xiaomi (13/14 The series of ads has increased?
Xiaomi has entered into new agreements with partners in 2023, so MIUI 14 has more integrated advertising modules. For example, in Xiaomi 13 Lite, Mail.Puls banners can even be displayed in the notification panel. To reduce their number, disable personalization in Settings โ†’ Xiaomi Account โ†’ Ad personalization.
โ“ Can I file a complaint against Xiaomi for imposing advertising?
Technically, yes. In Europe, it's regulated. GDPR, 5, paragraph 5, but individual complaints rarely yield results; it is more effective to join class action lawsuits (for example, through Rospotrebnadzor or the Federal Service for Public Service of Ukraine). EU ODR-platform).
โ“ Why Mail.Puls stopped working after its removal?
Related services may be affected when you remove system packages through root or ADB, such as com.miui.systemAdSolution linked to Mi Themes, so you can manually install themes via APK (download to miuier.com) or roll back changes.
โ“ Is there a firmware without advertising for Xiaomi?
Yes, but they're unofficial: ๐Ÿ“ฑ Xiaomi.eu โ€“ modified MIUI without advertising and Chinese services (website). ๐Ÿค– LineageOS or Pixel Experience โ€” custom firmware based on Android (requires an unlocked bootloader (IR-blaster, the camera may work worse).
โ“ How to check if Mail.Puls collects my data?
Use tools like NetGuard or PCAPdroid to monitor network activity. Mail.Puls sends data to domains: api.mail.puls msa.xiaomi.com data.mistat.xiaomi.com To block data collection, add these domains to a firewall blacklist, or use a traffic-filtered VPN (e.g., ProtonVPN with custom rules).