Changing users on Xiaomi smartphones is a useful feature for those who share a device with family members or want to restrict access to personal data. Depending on the firmware version (MIUI 12/13/14 or the new HyperOS) and the phone model, the process may differ, but the general logic remains the same. In this article, we will discuss all the current ways to switch between profiles, including guest mode, children's account and restore access after a reset.
Itโs important to understand that multiplayer on Xiaomi doesnโt work like it does on tablets or PCs: thereโs no full data isolation (like in Windows or Android Go), but the basic features โ app restriction, separate settings and privacy protection โ are implemented. If you want to completely clean up the phone for a new user, youโll need to reset to factory settings, but this is a last resort.
In the material you will find:
- ๐ Standard way to change the user through settings
- ๐ถ How to Set Up a Child Profile with Parental Control
- ๐ Restoration of access after resetting or blocking
- โ ๏ธ Frequent Mistakes and How to Avoid Them
- ๐ฑ Differences for new models on HyperOS (2026)
1. Standard change of user through settings
The easiest way is to use the built-in multiplayer feature available on most Xiaomi smartphones (except the budget models of the Redmi A and POCO M series).
To add a new user:
- Open Settings โ System and Device โ Additional โ Users (on HyperOS: Settings โ Accounts and Synchronization โ Users).
- Click Add User or Guest.
- Confirm the action with a password / pattern lock of the main account.
- Set up a new profile: specify a name, select apps to limit (optional).
To switch between profiles:
- ๐ฑ Unlock your phone and swipe down the notification panel.
- ๐ค Slip on the user icon in the upper right corner (near the buttons) Wi-Fi/Bluetooth).
- ๐ Select the desired profile from the list.
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If the user icon is not displayed, check if multiplayer mode is enabled in the developer settings (Settings โ About Phone โ MIUI version โ tap 7 times).
Note: Guest mode automatically deletes all data after you exit, and the additional user saves their settings and files (but does not have access to the main account). On Xiaomi 13/14 and Redmi Note 12 models with HyperOS, the interface may be different, but the logic is the same.
2. setting up a child profile with parental control
If you want to give your phone to a child, a normal profile doesn't work, you need a child account with time limits, block purchases, and filter content.
Step 1: Install the Mi Family Guard app (available from the Mi App Store or Google Play).
Step 2: Create a child profile:
Settings โ Accounts and synchronization โ Family access โ Add a family member โ ChildStep 3: Set the limits:
- โฐ Screen time limit (for example, 2 hours per day).
- ๐ฎ Blocking games and social networks.
- ๐ Banning purchases from Google Play and Mi Store.
- ๐ Location tracking (optional).
Installation of Mi Family Guard|Create a child account in family access|Set time limits|Block unwanted applications|Check geolocation (if desired)-->
On HyperOS models (Xiaomi 14, Redmi K70), the child profile is configured through the Digital Wellbeing section in the basic settings, without the need to install additional apps.
โ ๏ธ Warning: If your child resets the phone to factory settings via Recovery, all restrictions will be removed. To avoid this, link the device to your Mi Account and enable Find Device.
3. Change of user after resetting or blocking
Situation: you bought a used Xiaomi phone, reset (Wipe Data in Recovery), but the first time you turn on, the system requires you to enter the data of the previous owner, or the device is locked after unsuccessful attempts to enter a password, in such cases, a standard user change is impossible - you need workarounds.
Options:
| Problem. | Decision | Applicable to |
|---|---|---|
| Requested Mi Account after reset | Untie the device via account.xiaomi.com (you need a login / password of the previous owner) | All models. |
| Blocking after 5 unsuccessful attempts | Wait 30 minutes or reset via Fastboot (delete all data) | MIUI 12-14 |
| Forgot the password of the main user | Recovery (Volume Up + Power) or ADB | Models with unlocked loader |
| Guest mode blocked | Exit through the notification panel (swipe down โ user icon โ โExitโ) | All models. |
For Fastboot reset (if other methods donโt work):
fastboot oem edl
fastboot flash all [name firmware].tgzโ ๏ธ This method deletes all data and requires an unlocked bootloader! Read more about unlocking in our guide.
Redmi Note 12/13|Xiaomi 13/14|POCO F5/X5|Redmi A2/A3|Other-->
4. Differences for HyperOS (2026)
The new HyperOS firmware, which debuted on Xiaomi 14 and Redmi K70, changed the logic of multiplayer.
- ๐ Quick switching: Profiles now appear directly on the lock screen (swipe left/right on the avatar).
- ๐ฅ Group profiles: You can create a โfamily groupโ with shared settings for multiple users.
- ๐ฑ App cloning: You can duplicate messengers for each profile (for example, a separate WhatsApp for work and personal use).
- โ๏ธ Simplified settings: "Users" section moved to Settings โ Accounts and synchronization.
To enable cloning of applications for the second user:
- Go to Settings โ Applications โ Cloning of applications.
- Select an app (such as Telegram or Viber).
- Specify for which profile you need to create a copy.
How to get rid of HyperOS to MIUI?
5. Frequent errors and how to fix them
When you change to Xiaomi, users face typical problems.
Error 1: "It is impossible to add a user"
- ๐ต Reason: The phone has enabled mode For developers with user restriction.
- ๐ง Solution: Turn off the debugging option by USB in the developer settings or reset the network settings.
Error 2: Profiles are not displayed on the lock screen
- ๐ Reason: Multiplayer mode is disabled in security policies.
- ๐ง Solution: Settings โ Annexes โ Permits โ Additionally. โ Multi-user mode (include)
Error 3: Guest mode does not clean up data
- ๐งน Reason: Application cache is saved due to failure in MIUI Optimization.
- ๐ง Solution: Manually clear the cache through Settings โ Warehouse โ Clean or restart the phone.
โ ๏ธ Note: On some models (Redmi) 9A, POCO M3) Multiplayer is disabled at the firmware level. Check the support feature on the Xiaomi support site.
6. Alternative methods: guest mode and safe mode
If you need to transfer your phone to another person temporarily without risking personal data, instead of creating a full-fledged user, you can use:
Guest mode:
- ๐ค Available on all models with MIUI 10+.
- ๐ Automatically deletes all data after release.
- โ๏ธ Restricts access to settings and personal files.
To activate: Swipe down the notification panel โ tap on the avatar โ select Guest.
Safe regime:
- ๐ก๏ธ Boots the system without third-party applications.
- ๐ฑ Useful if you need to check your phone for viruses or malfunctions.
- โ ๏ธ Does not save changes after rebooting.
To enable: Hold the Power button โ Press the Turn off option โ Confirm the transition to Safe Mode.
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Guest mode is the safest way to transfer your phone temporarily, but it doesn't save settings and files after you leave.
7. Comparison of methods of changing the user
The choice of method depends on your goal, and in the table below is a comparison of all available options:
| Method | Data retention | Access to settings | Suitable for | Deficiencies |
|---|---|---|---|---|
| Additional user | โ Yes. | โ ๏ธ Partial | Family use | No complete file isolation |
| Guest mode | โ No. | โ Limited. | Temporary transfer | Resets after exit |
| Child profile | โ Yes. | โ Only with permission. | Control of the child | Requires Mi Family Guard |
| Safe regime | โ No. | โ Minimum | Diagnostics of failures | Not for everyday use. |
| Reset to factory | โ No. | โ Complete. | Sale/transfer of telephone | Deletes all data. |
For most users, the best option is an additional profile (for permanent use) or a guest mode (for a one-time transfer). The child profile is relevant only when parental control is necessary, and a factory reset should be used as a last resort.