How to change mail in Xiaomi: all ways for smartphones and smart devices

Changing the mailbox on Xiaomi devices is a procedure that users experience when buying a used phone, losing access to old mail or wanting to switch to a safer account. Mail can be linked to both the Mi Account (Main Xiaomi Account) and the standard Mail app, and on some devices (such as Mi Band or Mi Home) to individual ecosystem services. MIUI 14/15 features of different models.

It is important to understand that simply “change mail” in the settings is not enough: if we are talking about Mi Account, you will need a complete change of your associated account, which can lead to loss of cloud storage data, purchases in the Mi Store and synchronization of devices. For the Mail application, the process is simpler, but there are pitfalls here too - for example, setting up IMAP/SMTP We'll look at both scenarios, and we'll give you recommendations for security and restoration of access.

1. When does a change of mail in Xiaomi need to be made?

The need to change the mailbox on Xiaomi devices arises in several typical situations:

• 📱 Buying a used smartphone – the previous owner did not untie his Mi Account, and the device is locked (requires the entry of old mail).
• 🔒 Theft or loss of access – email is hacked, password is lost, and two-factor authentication is tied to an unavailable number.
• 🔄 Migration to the New Box – Transition from @mail.ru on @gmail.com mail-order.
• 🛡️ Security issues – suspected account data leakage (for example, after phishing).
• 📧 Synchronization errors – Mail has stopped working with the current inbox (Authentication failed or error) IMAP error).

One case in point is Xiaomi smart devices (such as Mi Band 7 or Mi Robot Vacuum), where mail is used to log in to Mi Home or Zepp Life apps. Here, changing mail can cause the devices to reset statistics or uncouple from the ecosystem. Before you start, check if your inbox is tied to:

• 💳 Payments in the Mi Store (subscriptions, purchases of them).
• ☁️ Cloud storage (photos, notes, backups).
• 🏠 Smart home (management through Mi Home).

⚠️ Note: If you change your Mi Account email on a bootloader, your phone may be locked after you change your account, due to Xiaomi’s security policy, which is considered an “unauthorized” account. Before the procedure, check the status of the bootloader in Settings → The phone. → Version. MIUI (press 7 times on the line).

2. Method 1: Change mail to Mi Account (main account)

If the email is linked to the Mi Account, the main account of the Xiaomi ecosystem, changing the account is equivalent to changing the account itself, which is the most difficult scenario, since it will require:

1. Create a new Mi Account.
2. Untie the old account from the device.
3. Link a new account.
4. Transfer data (if possible).

Important: on devices with MIUI 14+ And with newer firmware, you can't change your Mi Account without resetting to factory settings. It's a theft protection measure. If your phone isn't reset, you'll have to do it:

• 🔄 First, reset the device to factory settings.
• 📱 Register a new account at the first setup.

If the device has already been reset or you have just purchased it, follow the instructions:

For devices with a locked Mi Account (for example, after buying a used phone), you will need official unlocking through Xiaomi support.

• 📄 Check or document confirming purchase.
• 📞 IMEI Devices (you can find out via *#06#).
• 🕒 3 to 7 days to process the request.

The link to the unlock form is: account.xiaomi.com (select "Unlock Mi Account").

3. Method 2: Change mail in the application "Mail"

If you're not talking about Mi Account, but about the standard Mail app, the process is much simpler, where mail is used only to receive and send emails, without being tied to the system, to change the inbox:

1. Open the Mail app.
2. Slip on the profile icon (or three lines in the upper left corner).
3. Select “Account Management”.
4. Click on your current account and select “Delete Account”.
5. Add a new box through “Add Account”.

For corporate boxes (@your company.ru) or mail with non-standard settings (for example, Yandex.Connect) you will need to manually specify the parameters. IMAP/SMTP:

If you add a new box, you can’t connect to the server, check:

• 🔌 Internet connection (try switching from Wi-Fi to mobile data).
• 🔐 Password from mail (possibly enabled two-factor authentication – you will need to generate a “password for applications»).
• ⚙️ Security settings (e.g., Gmail must allow “unsafe apps” or enable them) IMAP box-setting).

💡

If you use email on your site’s domain (e.g., @your site.com), check before setting up on Xiaomi to see if your hosting supports your website. IMAP/SMTP. Some budget tariffs restrict access to postal protocols.

4. Change mail in smart Xiaomi devices (Mi Band, Mi Home, etc.)

In Xiaomi’s ecosystem devices — fitness bands, robot vacuum cleaners, or smart lights — mail is used to log in to related apps (Zepp Life, Mi Home).

• 📊 I will reset statistics (steps, pulse, sleep in Mi Band).
• 🏠 Decoupling from a smart home (you will have to add devices to Mi Home again).
• 🔄 Loss of settings (for example, cleaning schedule in a robot vacuum cleaner).

To change mail in such cases:

1. Delete your current account in the app (e.g., in Zepp Life: Profile) → Settings → Exit»).
2. Go in under the new mail.
3. Add the device again (for Mi Band – through “Add device”, for Mi Home – through «+» top-right).

For the Mi Band. 7/8 And the Xiaomi Watch has a caveat: if the bracelet was tied to your old mail via Mi Fit, and now you're using Zepp Life, the data may not be transferred:

⚠️ Note: Before changing mail to Zepp Life, export your data history through Profile → Settings → Data export. The file is saved in.zip format and contains statistics for the last year. Import to a new account is not possible, but you can view the data locally.

5. Frequent errors and their solutions

When changing mail in Xiaomi devices, users face typical problems, and consider the most common and ways to fix them:

If you see a message from this MIUI version doesn't support this operation when you try to change Mi Account, which means your firmware version is blocking the operation:

• 🔄 Update. MIUI Up to the latest version through Settings → Updating the system.
• 📱 Use the official firmware site to manually install the update.
• 🛠️ If the update doesn’t help, you’ll need to unlock the bootloader and firmware through Fastboot (power users only!).

💡

If the device is locked after a failed Mi Account change, do not try to enter the old account details repeatedly - this can lead to a complete lock for 72 hours. IMEI.

6 Security: How to Protect a New Account

After changing your email to Xiaomi, it is important to ensure that your new account is protected to avoid repeated problems.

• 🔐 Enable two-factor authentication in Mi Account: Go to account.xiaomi.com. Under Security, select Two-step authentication. Link your phone number or authenticator app (Google Authenticator).

Create a backup email address

Use a complex password

Check the devices connected to your account

Mi Account

For additional protection:

• 📌 Turn off auto-sign in account settings (this will prevent attackers from accessing if the phone is stolen).
• 🔍 Check your Mi Account activity regularly for suspicious logins.
• 📧 Do not use Xiaomi email to register on third-party sites – set up a separate inbox for such purposes.

If you suspect that an old account has been compromised, follow these steps:

1. go to https://account.xiaomi.com


2. log in to your old account (if possible).




3. Under Security, click "Exit from all devices."




4. Change the password and the attached mail.




5. Remove all unknown devices from the list of trusted devices.

7. Alternative methods (for experienced users)

If standard methods don’t work (e.g., the device is locked and Xiaomi support isn’t responding), alternative solutions can be tried. They require technical skills and can lead to a loss of warranty!

Method 1: Reset via Fastboot (for unlocked bootloader)

If you have a bootloader unlocked, you can reset your Mi Account via Fastboot mode:

1. Turn off the phone.


2. Press the Volume Down + Power buttons to log in to Fastboot.




3. Connect the device to the PC and execute the command:




fastboot erase frp




4.Reboot your phone and set up a new account.

Method 2: Use of the ADB (for some)

On some devices (such as Redmi Note) 8/9) You can delete the account link through ADB:

1. Enable USB debugging in Settings → About Phone → MIUI version (shap 7 times).


2. Connect the phone to the PC and do:




adb shell




pm uninstall -k --user 0 com.xiaomi.account




3. Reset the device.

⚠️ Note: Fastboot erase frp commands and deletion of com.xiaomi.account can lead to unstable system operation or complete loss of Mi Account functionality (for example, loss of access to topics or the cloud!

8. FAQ: Answers to frequent questions