Mi Accounts blocked due to a forgotten password are one of the most common problems for Xiaomi ecosystem users, which can happen after resetting, buying a used device, or changing a SIM card for a long time. Fortunately, linking a phone number makes it much easier to regain control of your profile, avoiding complex technical support calls.
Restoration of access through SMS-The code is a standard security mechanism that developers have in place for this kind of thing, and if you've linked your mobile number to your account in advance, it's only a matter of minutes. However, there are important nuances regarding the regional restrictions and status of the SIM card, which you need to know before starting the procedure.
In this guide, we will take a step-by-step look at the official website, smartphone menus, and solve common errors when receiving confirmation codes. Careful follow-up will help you regain access to cloud data, device search and contact sync services.
Preparation for the procedure for restoring access
Before you start actively resetting your password, you need to make sure that all the necessary components are available. It is critical that the SIM card, whose number is associated with the account, is physically available and functional. If the card is lost or blocked by the operator, you first need to restore it in the salon, because without the ability to receive SMS, the process is impossible.
It’s also worth checking the status of the account itself. Sometimes users confuse Mi Account with Google account, which leads to attempts to restore the wrong place. Make sure you remember the login (usually a phone number or email) and know which service is lost. For the procedure, you will need a stable Internet connection, preferably via Wi-Fi or mobile. 4G.
⚠️ Note: If the SIM card associated with the account no longer belongs to you (the number is resold by the operator), you will not be able to restore access in the standard way, in which case the security system will consider the attempt to enter code from someone else's device as suspicious activity.
It is recommended to prepare an alternative device in advance from which you will log in to the site or settings. This can be a computer, tablet or phone of a friend. Using public Wi-Fi networks in cafes or airports is best avoided, as some of them block the ports necessary to securely connect to Xiaomi servers.
☑️ Readiness for recovery
Method 1: Reset via i.mi.com
The most universal method, which works independently of the smartphone model, is to use the web interface. Go to the official portal i.mi.com or account.xiaomi.com from any browser. On the home page, click the button "Forgot password", which is usually located under the login fields.
The system will prompt you to enter an account ID, enter an international phone number (e.g. +7999...) or an email address, and then the security algorithm will suggest you choose a confirmation method. Select the option "By phone number" (Via phone number), the specified number will receive an SMS with a confirmation code.
Enter the code in the appropriate field on the site. If the code does not arrive within 2-3 minutes, check the network signal and if the message box is full. After successful verification, the system immediately prompts you to create a new password. Come up with a complex combination of characters that are easy to remember, but difficult to find.