How to Sign In to Xiaomi Account: All Ways and Errors Solving

Signing in to Xiaomi’s Mi Account is a must-have for the brand ecosystem, and without authorization, you won’t be able to sync data between devices, install updates, use Mi Cloud cloud storage, or manage your smart home through Mi Home, but many users face challenges: it doesn’t accept passwords, requires SMS confirmation, and sometimes even blocks access altogether.

In this article, we will discuss all the current ways to sign in to a Xiaomi account, from standard authorization via a smartphone to restore access when you lose your login. Separately, we will focus on common errors (for example, Couldn’t sign in or Network error) and explain how to fix them without contacting for support. If you just bought a Xiaomi, Redmi or POCO device, here you will find answers to questions about account binding and data security.

1. Standard sign-in to Mi Account via smartphone

The most common way to log in is through the phone’s settings menu, which is suitable for all Xiaomi, Redmi, and POCO models released after 2018 (the interface may differ on older devices).

To log in to the account:

• 📱 Open Settings (the gear icon on the main screen).
• 👤 Scroll up and select Xiaomi Account (or Mi Account in English firmware).
• 🔑 Click Login and enter the email or phone number associated with the account.
• 🔐 Enter the password and confirm the entrance (if necessary, enter the code from the SMS email).

If you're logging in for the first time, the system can request two-factor authentication (2FA), which is an added protection: once you enter a password on your associated number or email, a 6-digit code will come in. Enter it in the appropriate field.

2. Log in via the Mi Account website

If you don’t have access to your smartphone (for example, it’s broken or locked), you can log in via Xiaomi’s official website, which is also useful for managing your account from your computer.

Instructions:

1. Go to account.xiaomi.com (check that the address starts with https:// is a security guarantee).
2. Select a country/region (e.g. Russia or Global).
3. Enter your email or phone number, then your password.
4. Confirm your login via SMS/email if two-factor authentication is enabled.

After successful authorization, you will be taken to your personal account where you can:

• 📁 View files in Mi Cloud (photos, contacts, notes).
• 🔄 Manage tied devices (untie old gadgets).
• 🔒 Change password or security settings.
• 🛒 View your purchase history in the Mi Store.

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If the site doesn't open, try using your browser in incognito mode or disable VPN. Some providers block access to Xiaomi services due to geo-restrictions.

3.Authorization on Xiaomi TVs and Smart Devices

On Mi TVs, Mi Band smartwatches or Mi Smart Speaker speakers, account login is different than on smartphones, with the main difference being that confirmation is often required via another device (such as a smartphone).

For Xiaomi Mi TVs (including 4A, 4S, 5 Pro models):

1. On the remote, press Menu. → Settings (⚙️) → Account and security.
2. Select Log in to Mi Account.
3. Scan it. QR-code from the screen of the TV smartphone (opens the confirmation page).
4. Log in on your smartphone and allow access.

For smart watches Mi Band or Xiaomi Watch:

• 📲 Install Mi Fitness (for Mi Band) or Xiaomi Wear (for watches).
• 🔗 Link the device via Bluetooth, then log in to Xiaomi account in the app itself.
• ⚠️ Without authorization, the watch will only work in a limited mode (stepmer, time).

4. Restoration of access in case of loss of password

Forgot your Mi Account password? Don't panic -- you can restore it if you have access to your email or phone number, and it's important that if you haven't confirmed your account via SMS/email when you sign up, you can't restore it -- you have to create a new account.

Step-by-step:

1. On the login screen, click Forgot Password? (or Forgot Password).
2. Enter the email or phone number associated with the account.
3. Choose a Recovery Method: 📧 A link will come to the email to reset the password (valid 24 hours). 📱 The phone's coming. SMS 6-digit.

Create a new password (minimum length – 8 characters, be sure to have letters and numbers).

If you do not remember the attached email/phone:

• 🔍 Check the history of emails in the mail (look for letters from the service)@account.xiaomi.com).
• 📱 Look at the settings of other Xiaomi devices – there may be an account.
• ⚠️ If nothing helps, contact Xiaomi with proof of ownership of the device (check, serial number).

Make sure you have access to your email/phone.

Check the spam folder in the mail.

Use a stable Internet connection

Don’t close the recovery page until the end of the process.

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5. Solving common entry errors

When logging in to Mi Account, users often encounter errors, and we have collected the most common ones and ways to fix them.

If the error does not disappear, try:

• 🔄 Reset the device.
• 📱 Log in from another gadget (for example, from a computer).
• 🔒 Temporarily disable antivirus or firewall – they can block the connection with Xiaomi servers.

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The Device not supported error often occurs on custom firmware devices (for example, after unlocking the bootloader), in which case only the official firmware for your region will help.

Two-factor authentication (2FA): how to enable and disable

Two-factor authentication (2FA) adds a second layer of security to your account, and even if an attacker learns your password, they can’t log in without a code from an SMS or email, but sometimes 2FA becomes a problem — for example, if you lose access to a linked number.

How to turn on 2FA:

1. Sign in to Mi Account on your smartphone or via the website.
2. Go to Security Settings → Two-factor authentication.
3. Follow the instructions: confirm the email and attach the phone number.

How to disable 2FA (if you have access to your account):

1. Sign in at account.xiaomi.com.
2. In the Security section, find Two-Factor Authentication and click Disable.
3. Confirm the action via SMS/email.

⚠️ Note: If you have lost access to a phone number or email linked to the 2FA, Recovery will be extremely difficult, in which case contact Xiaomi with proof of ownership of the device (IMEI, serial number, checks).

7 Account security: how to protect yourself from hacking

Xiaomi accounts contain sensitive information: photos, contacts, location history. To protect it from hacking, follow these guidelines:

• 🔐 Use a complex password (at least 12 characters, with capital letters, numbers and special characters).
• 📱 Enable two-factor authentication (see Section 6).
• 🔄 Regularly check the list of associated devices in your account settings and delete unknown devices.
• 🚫 Never enter a username and password on third-party sites (even if they look like official ones).
• 📧 Use a separate email for Mi Account (do not link it to social media).

If you suspect that your account has been hacked:

1. Change your password immediately through the official website.
2. Untie all unknown devices in the Device Management section.
3. Check your login history (if there is a suspicious login history) IP-Addresses – Contact Support).

⚠️ Warning: Fraudsters often send phishing emails on behalf of Xiaomi asking for "account confirmation." @account.xiaomi.com or @mail.mi.com. Do not follow links in suspicious messages!

FAQ: Frequent questions about joining Xiaomi