How to log into your Xiaomi account from another phone: 5 proven ways

Switching to a new Xiaomi smartphone or temporarily using someone else’s device often forces users to log into their Mi Account from an unfamiliar gadget, a procedure that may seem simple, but in practice many people face locks, authorization errors or two-factor authentication requirements, especially those who have lost access to a linked phone number or email.

In this article, we will discuss all the current ways to log into a Xiaomi account from another phone, including bypassing typical errors (for example, Couldn’t sign in or Device not recognized). You will learn how to restore access through backup methods, what to do when blocking by geolocation, and why confirmation is sometimes required through an old device.

Important: if you are trying to log into someone else’s account (for example, a used phone), without the data of the previous owner, this is almost impossible – Xiaomi uses hardware-based account binding to the device via Mi Cloud. In such cases, you will need a complete reset of the smartphone with the deletion of the account through Fastboot or a service center.

1. Standard login via login and password

The most obvious way to do this is to use an email or phone number that is linked to your account, but even here, users are facing pitfalls.

1. Open Settings β†’ Accounts and Sync β†’ Mi Account (on new versions of MIUI, the path may differ: Settings β†’ Passwords and Security β†’ Mi Account).

2. Click Login and select the authorization method: phone number, email or fingerprint/face scanner (if previously configured).

3. Enter data and confirm the login via SMS or email code (if two-factor authentication is enabled).

  • πŸ“± The problem is SMS: If the code doesn’t arrive, check if your carrier is blocking messages from short numbers (e.g., the code doesn’t come in, +86... for Chinese accounts. Try asking for a code through a call.
  • πŸ”’ Geolocation lock: When entering from another country, Xiaomi may require confirmation via an old device. VPN region where the account was registered.
  • βš™οΈ Device not recognized error: Remove the Mi Account app cache in your phone settings or restart your device.

⚠️ Note: If you are using an account registered on a Chinese server (account.xiaomi.com), you may need to change your region in your phone settings to log in from a European or global device.

πŸ“Š What is the most common way to log in to Mi Account?
By phone number.
Email.
Through the print/face
Another way.

2 Entry via backup email or phone number

If the main method of authorization is not available (for example, access to the SIM-- I'll give you the backup data:

  1. On the login screen, click Forgot Password? or Other ways to log in.
  2. Select Restore Access via backup email/phone.
  3. Enter backup data and confirm identity through code.

Important: backup contacts must be added to the account in advance, and if they are not available, you can only restore access through Xiaomi support by providing documents confirming ownership of the device.

Recovery methodData requiredTime of processing
Backup emailAccess to the mailboxInstantly.
Backup phoneSIM-card1-5 minutes
The checkpointKnowledge of the answer (if configured)Instantly.
Appeal of supportPassport, check for the device3 days to 2 weeks

⚠️ Note: If you created an account via Google or Facebook (on older versions) MIUI), Try logging in through these services. To do this, on the authorization screen, select Log in through Google/Facebook. This method only works for accounts created before 2020 year-end.

Check for a backup email/phone in your account

Ensure a stable Internet connection

Access to the old device (if confirmation is required)

Prepare documents for the device (for support)-->

3. Authorization through old device (confirmation of entry)

When logging in from a new phone, Xiaomi can request confirmation through a device you are already logged in to, a security measure that often works when changing region or location. IP-Here's how to do it:

1. On the new phone, enter the username/password from the account. The system will show a notification: "Confirm login to [old phone model]."

2. Take the old device, unlock it and confirm the login in the notification (click Allow).

3. If the notification has not arrived, check:

  • πŸ“΅ Internet access on an old phone.
  • πŸ”” Notifications for Mi Account are included in the settings.
  • πŸ”„ Try restarting both devices.

If the old device is unavailable (lost, broken), the only way out is to reset the confirmation via Mi Cloud.

  1. Go to account.xiaomi.com from PC.
  2. Log in and find the Devices or Security section.
  3. Remove the old device from the trusted list or reset all active sessions.
What to do if the old device is blocked?
If your old device is locked (for example, due to a forgotten pattern lock) but you have access to your Xiaomi account, try unlocking it via Find Device on the Mi Cloud site. 1. Sign in to i.mi.com. 2. Select a locked device and click Unblock. 3. Confirm the action via SMS or email. If this method does not work, a reset via Fastboot will be required (see section 5).

4.Blocking bypass through changing the region of the account

Users in Russia often encounter the error "Service is not available in your region" when trying to sign in, due to Xiaomi's restrictions on some countries, the solution is to change the region of the account:

Method 1: Through phone settings

  1. Go to Settings. β†’ Additionally. β†’ Region.
  2. Choose a country where Xiaomi services are available without restrictions (e.g. India, Indonesia, or Turkey).
  3. Reboot the phone and try again.

Method 2: Through VPN

If changing the region in the settings did not help, use a VPN:

  1. Install. VPN-Application (e.g. ProtonVPN or Warp).
  2. Connect to a server in Singapore, Hong Kong or India.
  3. Try to log in to the account again.

⚠️ Note: After the region change, some features (such as Mi Pay or Mi Video) may become unavailable. SMS-If your account is linked to a Russian number, consider adding an international number as a backup.

πŸ’‘

If you change region, the phone needs to reboot, but the old region returns, reset the network settings. β†’ SIM-maps and mobile networks β†’ Resetting network settings.

5. Resetting your account via Fastboot (for blocked devices)

If you bought a used Xiaomi phone with a tied account and can’t unlock it, the only way out is to delete Mi Account via Fastboot mode.This method works on most models (except the new flagships with HyperOS), but requires an unlocked bootloader.

Step-by-step:

  1. Download and install Mi Unlock Tool on PC.
  2. Turn off the phone and put it into Fastboot mode, clamping Volume down + Power.
  3. Connect the device to your PC and start the Mi Unlock Tool.
  4. Log in to your Xiaomi account (if the bootloader is not unlocked).
  5. Select Unlock Bootloader and wait until the process is complete (it can take up to 72 hours).
  6. Once unlocked, swipe your phone through the Mi Flash Tool with the Clean All tick, which will delete all data, including Mi Account.

Warnings:

  • 🚨 Unlocking the bootloader resets the phone to factory settings and deletes all data.
  • πŸ”§ On new models (Xiaomi) 13/14, Redmi Note 12 and newer) may require authorization through Mi Account even after resetting.
  • ⚠️ For phones with HyperOS (2026 and later), this method may not work – you will need to contact the service center.

πŸ’‘

Fastboot reset is a last resort: If the phone is bought by hand, first try contacting the previous owner to unbundle your account through Mi Cloud.

6. Alternative methods: login via browser and third-party services

If standard methods don’t work, try the following options:

Method 1: Sign in via browser

1. Open your browser on your phone and go to account.xiaomi.com.

2. log in via the web version, then go back to your phone's settings - sometimes the system automatically syncs the session.

Method 2: Use the Mi Home App App

If you have Xiaomi smart home devices (such as Mi Band or Mi Robot Vacuum), try signing in via the Mi Home app:

  1. Install Mi Home from Google Play or AppGallery.
  2. Select the region that matches your account (e.g. Russia or Mainland China).
  3. Sign in – if the login is successful, the account will automatically be linked to the phone.

Method 3: Account Recovery Services

For example, on forums such as 4PDA or XDA Developers, there are paid services to restore access to Mi Account.

  • πŸ”“ Bypassing two-factor authentication through vulnerabilities in the Xiaomi protocol.
  • πŸ“„ Switching account data (only for older models until 2021).
  • πŸ› οΈ Use of special firmware with bypassing the lock.

⚠️ Note: Using third-party account recovery services violates Xiaomi’s user agreement and may result in device locking, and there is a high risk of fraud – never share your account information with third parties.

FAQ: Frequent questions about signing in to Mi Account

Can I log in to a Xiaomi account without a phone if I only have an email?
Yes, if the account was originally registered to an email. When logging in, select Email Login and enter the password address. If two-factor authentication is enabled, the confirmation code will come to the mail or backup phone (if it is tied).
What if you write β€œNo device is supported” at the entrance?
This error occurs if: You try to log in to a Chinese account (account.xiaomi.com) on a global phone (or vice versa); the device is modified (e.g. custom firmware installed); Xiaomi services are blocked in your region; Solution: change region in your phone settings or use a VPN with a suitable location (e.g. Hong Kong for Chinese accounts).
How to find out if someone else’s Mi Account is connected to your phone?
You can check this in two ways: Go to Settings β†’ About Phone β†’ All Options β†’ Mi Account Status. If someone else's email/phone is displayed, your account is tied. Try resetting your phone to factory settings. If you need to enter your account data after reset, the device is locked.
Can I bypass the binding of Mi Account on Xiaomi 13/14 or Redmi Note 12?
On new HyperOS models (2023-2026), blocking is complicated. Even after a Fastboot reset, authorization may be required. The only working ways are: Officially deleting an account by a previous owner via Mi Cloud; contacting a Xiaomi service center with documents on the device; For some models, paid services using special equipment (for example, UFi Box), but they do not guarantee 100% results.
Why not after the shift? SIM-cards don't come SMS-codes from Xiaomi?
This is a common problem when changing operators: Short number locks (especially for +86... Chinese SMS); Message delays (try to re-request the code in 5-10 minutes); Operator restrictions for international SMS (e.g. Tele2 or Yota); Solution: request the code via call (if available) or add backup email to receive the code.