Losing or stealing a smartphone is a stressful situation, especially when it comes to Xiaomi Redmi with personal data, photos and access to banking applications. Fortunately, owners of this brandβs devices have several effective tools for finding and locking a phone. In this article, we will examine all the current ways, from standard Mi Account features to working with police and mobile operators.
The important thing is to act fast: the sooner you start searching, the better the chances of returning your device or at least blocking access to data. We're not going to say the obvious things like "check your pockets" -- we're going to focus on technical methods that actually work in 2026. If your Redmi Note 12, Redmi 10 or other model is missing, follow the instructions below.
1. Search through Mi Account (Official Xiaomi Service)
Mi Account is Xiaomi Redmi's main tracking tool if your phone has been linked to your account, and it allows you not only to see the last location, but also to lock your device, erase data, or turn on the beep.
Go to account.xiaomi.com and log in with the same login that you used on your phone. In Devices β Find a device, you'll see a list of connected gadgets. If the phone is connected and connected to the Internet, its location will be displayed on the map with an accuracy of 50 to 100 meters.
- π Definition accuracy: Depends on the included GPS, Wi-Fi or mobile network. Indoor error is higher.
- π Sound signal: you can activate even if the phone is silent (volume - 100%).
- π Blocking: temporarily locks the screen with your message (e.g., βRefund Rewards").
- π§Ή Remote cleaning: erases all data, but after that, it will be impossible to track the phone.
β οΈ Note: If an attacker resets the phone to factory settings, access via Mi Account will be lost. To avoid this, turn on Settings in the settings β Xiaomi account β Security β Device protection option "Block after reset" (MI Cloud Lock).
If the phone is turned off, the service will show the last known location, and once the device is connected again, the data will be updated. Check the card every 10 to 15 minutes, sometimes thieves turn on the phone to check its health.
2. Using Google "Find Device" (for Android)
If Mi Account doesnβt help or your phone isnβt tied to a Xiaomi account, try Googleβs Find Device service, which works on all Android smartphones, including Redmi, provided that:
- π€ The device was authorized in Google account.
- πΆ Geodata and Device Search enabled in Google Settings.
- π The phone is connected to the Internet (Wi-Fi or mobile network).
Go to google.com/android/find and select the missing Xiaomi Redmi from the list.
- π Current or last location (with a time stamp).
- π Ability to play sound at full volume (5 minutes).
- π Blocking the screen with a message (for example, "Return for a reward").
- π§Ή Complete erasure of data (irreversible!).
Google's advantage over Mi Account is that it has more control over the device, so you can see the battery level, for example, to see how long the phone will be connected, and if the battery is almost dead, lock the device or delete the data.
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If your phone is turned off but you have access to your Google account, turn on the "Send Last Location" option in the security settings. When the battery is up to 15%, the device will automatically send the coordinates.
3. IMEI Tracking: Myths and Reality
Many users think that IMEI is the magic key to finding a stolen device, and it's more complicated in practice, and yes, IMEI can lock a phone from an operator or from the Home Office database, but you can't track your location by IMEI, it's only available to law enforcement.
Here's what you can do with IMEI:
| Action. | How do you do it? | Efficiency |
|---|---|---|
| Locking the operator | Contact the communication salon with a passport and a phone box (there is an IMEI). | βββThe phone will be a brick in the operatorβs network, but will work with others. SIM. |
| Reporting to the police | Provide the IMEI to the department along with a theft claim. | ββIt only helps if the phone is found while checking the base. |
| Market verification | Use services like SNDeeP to search by serial number. | βIneffective because databases are rarely updated. |
Where can I get an IMEI if my phone is stolen?
- π¦ On the box by Xiaomi Redmi (usually a barcode sticker).
- π On a security card or check.
- π₯οΈ In Google Account (Devices section) β Choose a model β Information).
- π± On another phone: dial *#06# if the devices have been synced.
β οΈ Note: Do not buy search services IMEI" 99% of them are fraudulent online, and the only legal way to do this is to call the police and make a formal request.
4. Working with a mobile operator: blocking SIM-maps and numbers
If the stolen Xiaomi Redmi was yours SIM-The first thing you can do is block it, and the attackers can use the number to block it:
- π³ Confirmation of payments (if linked to bank cards).
- π Restoring access to social networks and mail.
- π Fraudulent calls to relatives asking to transfer money.
Methods of blocking:
- Call the operator's hotline (the numbers are on their website) and report the theft. You'll need a passport and a code word.
- Use the official application of the operator (for example, "My MTS", "My Beeline") - there is an option to block SIM.
- Contact the communication salon with a passport.
Once you lock the SIM, ask the carrier to suspend services for 30 to 60 days, which will save your number and you can restore it to a new SIM. If you find the phone, you can activate the number again.
Block SIM from the operator | Untie the number from banking services | Change passwords in social networks and mail | Check the history of payments over the past day-->
5. Appeal to the police: how to make a statement
If your phone is stolen (and not just lost), you should contact the police without a report.
- π Get a certificate for the insurance company (if the phone was insured).
- π± Return the device if found.
- π° Require compensation from the guilty party (if caught).
How to make a statement:
- Indicate the exact circumstances of the theft: date, time, place, signs of the attacker (if you saw).
- Attach your phone IMEI (required!).
- List the serial numbers (on the box or in the check).
- Mention the associated accounts (Mi Account, Google) and tracking capabilities.
Model statement:
I ask you to open a criminal case for the theft of my Xiaomi Redmi Note 11 smartphone (IMEI: 123456789012345), which occurred at [the location]. The phone was tied to the Xiaomi account ([email]) and Google ([email]), which allows you to track its location.After you submit your application, ask for a notice card, which you will need for insurance or litigation. If the police refuse to accept the application, request a written refusal with justification (this is illegal!).
What should I do if the police do not act?
6. Additional measures: data protection and leak prevention
Even if you can't get your phone back, it's important to protect your personal data.
- π¦ Banking applications (Sberbank, Tinkoff, VTB).
- π§ Email and social media (VK, Telegram, WhatsApp).
- πΈ Personal photo/video in the gallery or cloud storage.
Act on the algorithm:
Change passwords from email and social networks|Remove the stolen number from the banking services|Remove the phone from trusted devices in Google/Microsoft|Check active sessions in your accounts (for example, VK β "Security")-->
Pay special attention to two-factor authentication (2FA) if it was tied to the number of the stolen SIM, urgently:
- Restore access to the mail via backup email.
- Turn off 2FA via SMS and configure it via an authenticator (Google Authenticator, Authy).
- Check if unknown devices are connected to your accounts (in the security settings).
If your phone has a cryptocurrency wallet (Trust Wallet, MetaMask), transfer the assets to other addresses immediately.
- Use the backup phrase (seed-phrase) on another device.
- Create a new wallet and transfer funds.
- Revoke all permissions for old addresses.
β οΈ Note: If the phone is installed TWRP If you unlock a bootloader, an attacker can bypass a factory lock, and the only way to protect yourself is to completely erase your data through Mi Account or Google.
7. If the phone is found: how to check it for "cleanness"
Let's say you've managed to get the Xiaomi Redmi back -- what do you do next? First of all, don't use it in the same mode until you check for:
- π Spyware: Install antivirus (such as Dr.Web or Kaspersky) and scan the system.
- π± Unauthorized accounts: Check your settings β Accounts for the presence of other people's profiles.
- π Changed security settings: Make sure that screen lock or encryption is not disabled.
- π‘ Suspicious networks Wi-Fi/Bluetooth: Remove all unknown connections.
If the phone was in the hands of the attackers for more than a day, we recommend:
- Reset to factory settings (Settings β About Phone β Resetting).
- Update the firmware to the latest version (the old version may have had vulnerabilities).
- Change all passwords that may have been saved in the browser or password manager.
If after returning the phone began to overheat, quickly discharge or spontaneously reboot, this may indicate:
- Installed malware.
- Battery damage (for example, if the phone was stored in the cold)
- Modified system files (if the attacker tried to get root rights)
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If the phone was stolen and found after 1-2 weeks, it is likely that it was used for fraud.