Why Xiaomi Redmi 8 might be missing sound and how to fix it
Xiaomi Redmi 8 is a popular 2019 model that is still in use today for its balanced performance and reliability. However, even time-tested gadgets have software failures, and one of the most common problems is the sudden disappearance of sound. Users face the speaker not working while calling, music is quiet, and system notifications remain silent.
In this article, weโll look at all the ways you can turn on your Redmi 8, from checking the obvious parameters to diagnosing hardware components, how to turn back the volume of calls, restore media playback, and what to do if your smartphone goes deaf after the MIUI update. And if the problem is more serious than it seemed, weโll give you recommendations for further action.
Before you start settings, make sure that the problem is not related to physical damage. For example, if the smartphone fell or came into contact with moisture, the sound may disappear due to damage to the speaker or plume. In such cases, it is better to contact the service center immediately. If there is no external cause, follow our instructions in order.
1. Checking basic sound settings
Start with the simplest of things: maybe the sound on Redmi 8 is turned off at the software level, and often users accidentally press volume buttons or activate No Sound mode.
- ๐ Check the physical volume buttons on the sidebar of your smartphone. press the Volume Up buttonยป (+) โ The setting scale should appear on the screen, and if the scale doesn't respond, the buttons could get dirty or fail.
- ๐ฑ Make sure that the lock screen or notification panel does not activate Do Not Disturb (cross-out bell icon). Swipe down from the top edge of the screen and check the icons.
- ๐ Go to Settings. โ Sound and vibration and make sure that the slider Media volume is not set to a minimum. Also check the section Sound modes - there should be selected Sound, not Vibration or No Sound.
- ๐ต If the problem is only with music or video, open the player (such as Mi Music or YouTube) and manually turn up the volume directly in the app.
If you don't make the sound after this manipulation, move on to the next step, but first answer the question:
2. Reboot and reset sound settings
Sometimes the sound is lost because of a temporary failure in the MIUI operating system, and in such cases, a forced reboot or reset of the settings associated with the sound helps.
- Reboot your smartphone: Press the power button for 10-15 seconds until the screen goes out and reboots. Check the sound after you turn on.
- Reset the sound settings: Go to Settings โ System and device โ Additional โ Resetting โ Resetting the sound settings. This will return all volume and notification settings to factory values.
- Clear the system applications cache: Go to Settings โ Apps โ Application Management, find Settings and Phone, then click Storage โ Clear the cache.
If after these actions the sound appeared, but the problem recurs periodically, it is possible that the damaged software is to blame, in which case the system update or reset to factory settings will help (we will discuss this below).
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If the smartphone does not respond to the power button, try to pinch Volume up + Power for 20 seconds - this will force the device to restart.
3. Diagnostics of hardware problems
If the software methods didn't work, it's worth checking the physical condition of the speakers and connectors. On the Xiaomi Redmi 8, the sound is output through two speakers: the main (bottom) and the conversational (top).
- ๐ Check the main speaker: Turn on music or video and put your ear on the bottom of your smartphone. If there's a sound but it's very quiet, it may be clogged with dust. Carefully clean the holes with a soft brush or compressed air.
- ๐ Speaker check: Call another phone and put your ear on top of the Redmi 8 (near the front camera).If you can't hear the other person, the problem may be the speaker or the plume.
- ๐ง Test through headphones: Connect wired or wireless headphones. If they have sound in them, but not through the speakers, the problem is precisely hardware.
- ๐ Check the 3.5mm connector (if any): Sometimes the smartphone "thinks" that the headphones are connected and turns off the speakers. insert and remove the headphones several times or clean the jack from dust.
If you suspect a hardware malfunction but are not sure, use the built-in hardware test:
- Type the code ##4636## on your phone keyboard.
- Choose Hardware Testing (or Hardware Testing).
- Take the Audio and Speaker tests.
What to do if the speaker cracks or wheezes?
4.Tune the sound for calls and notifications
Users often complain that Redmi 8 doesnโt hear the other person during the call or that notifications donโt work, which may be due to the different settings for each type of sound.
| Type of sound | Path in settings | What to check. |
|---|---|---|
| Loudness of the call | Settings โ Sound and vibration โ Loudness | The call should be at 50% or higher. |
| The ringing melody | Settings โ Sound and vibration โ Melody of the call | Selected melody (not without sound) |
| Notifications | Settings โ Notifications โ Notifications | Are App Sounds Enabled (e.g. WhatsApp, SMS) |
| Vibration on the bell | Settings โ Sound and vibration โ Vibration when ringing | If the sound is turned off, the vibration must be turned on. |
If after changing these parameters, the sound in the calls did not appear, try to turn off the Smart Response function (it can block the microphone):
- Open the Phone app.
- Press three points (โฎ) top-right.
- Select Settings โ Smart response and turn off the function.
5. Software update and reset to factory settings
If the sound is lost after updating MIUI or installing a new application, the problem may be a software conflict.
- ๐ System Update: Go to Settings โ The phone. โ Update the system and check for new versions of the software. If the update is available, install it.
- ๐ฒ Remove recent apps: Remove programs that were installed before the problem occurred (especially if they requested access to a microphone or speakers).
- โ๏ธ Factory reset: This is a last resort, but it helps in 90% of software failures. pre-backup data, then go to Settings โ System and device โ Additionally. โ Resetting settings โ Erase all data.
Important: once reset, the sound may not work until the first reboot. Don't panic -- wait until the smartphone is fully turned on and check the speakers again.
โ๏ธ Preparation for resetting settings
6.Microphone problems: why the interlocutor can not hear you
If the Xiaomi Redmi 8 has a sound in the speakers, but the microphone does not work (the interlocutor does not hear you during the call), the reasons may be as follows:
- ๐ค Microphone hole contamination: On the Redmi 8, the main microphone is located at the bottom of the housing (near the connector). USB-C). Clean it with a soft brush.
- ๐ฑ Problems with the Phone app: Clear the app's cache and data: Settings โ Annexes โ Phone. โ Warehouse โ Clear cache/Clean data.
- ๐ Activated mode "Noise suppression": During the call, click on the microphone icon in the interface and turn off the option Noise suppression (if any).
- ๐ ๏ธ Damage to the microphone plume: If the microphone stopped working after falling or disassembling the smartphone, you will need a diagnosis in the service.
To check the microphone, use the built-in voice recorder:
- Open the Dictaphone app (or install it from the Play Market).
- Start recording and say a few words.
- Play the recording โ if your voice is not heard, the microphone is faulty.
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If the microphone is running in the recorder but doesn't work while calling, the problem is with the phone app or network settings. Try using alternative call software (like Google Phone).
7. When to contact the service center
If none of these methods worked, it's probably a hardware problem, and here are some signs you should call in the experts:
โ ๏ธ Warning: If the smartphone fell into the water or was subjected to a strong vibration (for example, in a pocket while running), the speaker or microphone could suffer mechanical damage.
- ๐ง Liquid intake: Even if the smartphone did not sink, condensation or moisture could oxidize the contacts.
- ๐ง Fall from a height: after impact, the plume of the speaker or microphone could move away.
- ๐ Distorted sound: crackling, wheezing or intermittent sound indicates damage to the speaker membrane.
- ๐ต Complete absence of sound in all modes (calls, music, notifications).
The cost of repairing Xiaomi Redmi 8 in service centers:
| Type of repair | Cost (example) | Timeline |
|---|---|---|
| Replacement of the speaker | 800โ1 500 โฝ | 1-2 days |
| Replacement of microphone | 600โ1 200 โฝ | 1 day |
| Cleaning for moisture/oxidation | 1 000โ2 500 โฝ | 2-3 days |
| Replacement of the plume | 1 500โ3 000 โฝ | 2-4 days |
Before visiting the service, make a backup copy of the data, as you may need to completely reset or replace the motherboard.