Previous articleMissing sound on Xiaomi: why it happens and how to return the sound

You have played a video on Xiaomi Redmi Note 12 or run music on Mi TV Q2, But instead of the usual sound, silence? Sound loss on Xiaomi devices is more common than it seems. 80 percent of the time, it's not a hardware failure, it's a software failure or a missetting. But how do you tell a software bug from a speaker or an audio chip that's gone wrong?

In this article, we will look at all possible causes, from the banal switching off the sound with a button to damage to the speaker plume, you will learn how to diagnose in 2 minutes, which settings to check first, and when it is really time to bring the device to the service. And for owners of Xiaomi TVs, we have prepared a separate section with typical problems. HDMI-arch and Bluetooth audio.

Spoiler: 65 percent of the time, the sound comes back after you reboot or reset your audio profile, but if the problem is deeper, we have instructions for even rare cases like losing sound after you run through Fastboot.

1. Software failures: when firmware or applications are to blame

The most common category of problems is failures MIUI They can be different, they can be different:

  • ๐Ÿ”‡ The sound is only in headphones, but disappears when you connect speakers
  • ๐ŸŽต Music plays, but system sounds (notifications, alarm clocks) donโ€™t.
  • ๐Ÿ”„ The sound appears and disappears by itself.
  • ๐Ÿ“ฑ After updating MIUI The speakers stopped working.

The first thing you need to do is to restart the device, and 30 percent of the time, that solves the problem, especially if the failure is due to overloading of RAM. If the restart doesn't work, check:

Check the volume level (buttons) +/โ€“ case)

Turn off Bluetooth (the sound may be going to an invisible device)

Start Safe Mode (hold the power button) โ†’ "Safe regime")

Update MIUI to the latest version in Settings โ†’ About Phone โ†’ System Update

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Pay special attention to safe mode, and if you hear a sound, it's one of the apps that you've installed, and most of the problems are:

  • ๐ŸŽง Applications for uniform volume (Volume Booster, Equalizer)
  • ๐Ÿ”Š Modified firmware or Magisk modules
  • ๐Ÿ“ฑ Launchers from third-party developers (Nova Launcher, Microsoft Launcher)
How do you get out of safe mode?
Reboot the device in the usual way. If safe mode is activated again after the restart, check the power button - it may be stuck or damaged.

If the problem occurred after the MIUI update, try to roll back to the previous version.

  1. Download the necessary firmware from Xiaomifirmwareupdater.com
  2. Rename the file to update.zip and place it in the root of the memory.
  3. Press Volume Up + Power to Enter Recovery
  4. Select Install update.zip and confirm

MIUI Update

Installation of a new annex

Connection of headphones/columns

Fall or impact of the device

By itself, for no apparent reason.

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Hardware malfunctions: speakers, plumes, connectors

If the software methods didn't work, it's time to check the hardware, and let's start with the obvious, the speakers, and the most common way Xiaomi smartphones fail is to check the hardware.

  • ๐Ÿ”Š Lower speaker (responsible for multimedia and calls)
  • ๐Ÿ“ž Top speaker (conversational, used during calls)
  • ๐ŸŽง Headphone jack (if the sound disappears when connecting wired headphones)

Do a quick test:

  1. Call another phone โ€“ can you hear the sound in the phone?
  2. Turn on YouTube video - does the sound play through the bottom speaker?
  3. Connect the headphones - does the sound appear in them?
Symptoms.Probable causeDecision
There is no sound in the tube, but there is in the dynamics.Failed speaker or its plumeReplacement of speaker (from 800) โ‚ฝ)
The sound is only in the headphones.Oxidation of 3.5 mm connector contacts or failure in settingsCleaning the connector with alcohol or resetting the settings
Crackling or wheezing when reproducedDamage to the membrane speaker or moisture ingestionReplacement of speaker or drying (if moisture)
The sound disappears when you press the bodyThe speaker or audio chip plume is leavingDisassembly and soldering/steering

Particularly vulnerable to hardware breakdowns of the model with a removable back cover (Redmi). 4X, Redmi Note 5. Over time, the plumes of the speakers are rubbed or oxidized. If you notice that sound occurs when you press a certain place on the body, this is a sure sign of a problem with the plume.

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Before disassembling the smartphone, remove the battery and wait 10 minutes - this will discharge the capacitors and reduce the risk of short circuit.

For Xiaomi Mi TVs TV quirky:

  • ๐Ÿ”Š Failure of built-in speakers (often after a voltage surge)
  • ๐Ÿ”Œ Damage. HDMI-port (sound only goes through the optical output)
  • ๐Ÿ“บ Maternity board malfunction (requires diagnosis in the service)

3. Problems with Bluetooth and wireless devices

If the sound is lost when you connect to the Mi Band, wireless headphones Xiaomi AirDots or speaker โ€” the problem lies in the Bluetooth module.

  • ๐ŸŽง The headphones are plugged in, but there's no sound.
  • ๐Ÿ”Š The sound goes on the headphones and the speaker at the same time.
  • ๐Ÿ“ฑ The device is constantly disconnected and connected again.

Let's start with basic diagnostics:

  1. Turn off the headphones/column in Bluetooth settings
  2. Remove the device from the list of conjugates
  3. Reboot both devices
  4. Re-conjugate the pairing

If the problem persists, try:

  • ๐Ÿ”„ Reset network settings (Settings) โ†’ System system โ†’ Resetting settings โ†’ Reset Wi-Fi, mobile network and Bluetooth)
  • ๐Ÿ“ฑ Update the firmware headphones (for AirDots Pro 2 and newer)
  • ๐Ÿ”ง Disable the codec AAC In the developer settings (if there is a cracker)

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For models with a Qualcomm chip (Redmi Note 10, POCO X3) Bluetooth 5.2 problems are common โ€“ try rolling back to Bluetooth 5.0 in the developer settings.

If the sound is only lost when played through a particular application (such as Spotify or YouTube Music), the problem may be in the codecs. โ†’ The phone. โ†’ Version. MIUI โ€” Press 7 times and change the setting:

Settings โ†’ Additional โ†’ For developers โ†’ Bluetooth Codec โ†’ Select SBC

4.Sound settings: what you might have missed

MIUI It's known for its abundance of hidden audio settings that can accidentally get lost:

ParameterWhereverWhat do you do?
Do not disturb mode.Settings โ†’ Sound โ†’ Do not disturbDisable or configure exceptions
Sound profileSettings โ†’ Sound โ†’ Sound modesSelect "Normal" instead of "Silent" or "Meeting"
monosoundSettings โ†’ Special opportunities โ†’ monosoundTurn it off if the sound is only in one headphone.
Absolute volume.Settings โ†’ Additional โ†’ For DevelopersTurn off if the sound is too quiet in Bluetooth headphones

Pay special attention to the notification settings. MIUI 13+ We have a feature called "Silent Notifications," which can completely turn off the sound for individual applications:

  1. Open the Settings. โ†’ Notifications
  2. Select an app (such as WhatsApp)
  3. Make sure the Sound Switch is on.
  4. Check the priority of notifications (should be "High")

If you are using Xiaomi TV, check the settings HDMI-CEC:

  • ๐Ÿ“บ Go to Settings. โ†’ HDMI-CEC
  • ๐Ÿ”Š Turn off the option "Sound control through" HDMI"
  • ๐Ÿ”„ Reconnect. HDMI-cable

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On Xiaomi TVs, sound may disappear when connected to the sound panel through the HDMI-ARC. Try using an optical cable instead of a cable. HDMI.

5. Problems after updating or firmware

Updates MIUI Sometimes they bring not only new features, but also sound bugs:

  • ๐Ÿ”‡ Total lack of sound
  • ๐ŸŽต Distorted sound (robotic voice, echo)
  • ๐Ÿ“ฑ Freeze when changing volume

If the problem appears immediately after the update, try these methods:

Clear the system cache (Settings) โ†’ Memory. โ†’ Clear the cache)

Reset the sound settings to standard

Reverse to the previous version of MIUI (if available)

Perform a reset to factory settings (save data!)

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For advanced users, if the sound disappeared after running through Fastboot, the vendor partitions probably weren't stitched.

  1. Download the full firmware package (marked "Vendor")
  2. Connect your phone to your PC in Fastboot mode
  3. The commands are: fastboot flash vendor vendor.img fastboot reboot

If you have been using a custom recavator (TWRP), The sound may have been lost due to incompatibility of the core:

fastboot flash recovery recovery.img


fastboot reboot

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After you have firmware through Fastboot, always check the integrity of the partitions with the command fastboot getvar all. The absence of vendor or product values indicates incomplete firmware.

6.Moisture, falls and other physical damage

Even if your Xiaomi wasn't drowning in the water, moisture could get in through microslits.

  • ๐Ÿ’ง The sound appears after drying by a hairdryer
  • ๐Ÿ”Š The speaker begins to wheez or crackle
  • ๐Ÿ“ฑ On the screen there is a warning about moisture in the connector

What to do:

  1. Turn off the device immediately.
  2. Extract. SIM-memory-card
  3. Put your phone in a silica gel bag for 24 to 48 hours
  4. Do not turn on until the condensate disappears (check with a flashlight)

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Do not use a dryer to dry - hot air can damage the plumes. The optimum temperature is no higher than 30.ยฐC (use the fan at minimum speed).

After the fall, check:

  • ๐Ÿ”Š Integrity of speakers (visually and to sound)
  • ๐Ÿ“ฑ Operating capacity of connectors (3.5 mm, USB-C)
  • ๐Ÿ”ง The stains of the sleeves (if the device was disassembled earlier)

For Xiaomi TVs after a fall or hit:

  • ๐Ÿ“บ Check the speaker mount (they can move away from the body)
  • ๐Ÿ”Œ Look at this. HDMI-portage
  • ๐Ÿ”Š Make sure the sound does not go to the external sound system.

7. Features of models: what breaks most often

Some Xiaomi devices have sound-related illnesses, and the most problematic models are:

ModelTypical problemDecision
Redmi Note 8/8TThe bottom speaker plume is moving away.Disassembly and soldering of the plume (from 1500) โ‚ฝ)
POCO X3 NFCSound distortion in Bluetooth headphonesShut down. AAC-codec in the developer settings
Mi 10/10TThe sound disappears after updating to MIUI 13roll back MIUI 12.5 or stitch EU-firmware
Mi TV 4SThe sound is lost when connected to AV-receiverUse an optical cable instead of a HDMI-ARC
Redmi 9/9AA quiet sound in the speaker because of the gridCleaning the net with a toothpick or compressed air

For Xiaomi Mi. A2/A3 (on pure Android) there is a problem with no sound in calls after the update:

  1. Install Google Phone as a default call app
  2. Clear the phone app cache
  3. Turn off VoLTE in the settings SIM-map

Owners of Black Shark (gaming smartphones) should check the settings of the game sound:

  • ๐ŸŽฎ Open Shark Space
  • ๐Ÿ”Š Go to the sound settings.
  • ๐Ÿ“ฑ Turn off the option "3D-headphone"

8.When to contact the service: signs of serious breakdowns

If you've tried all the methods, but the sound never came, you may need professional repairs.

1.The sound disappears even after a complete reset.

2. The speaker does not make any sounds (even system sounds)

3. Artifacts appear on the screen or the device spontaneously reboots

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Average prices for repairs in service centers:

  • ๐Ÿ”ง Dynamic replacement: 800โ€“2000 โ‚ฝ (model-wise)
  • ๐Ÿ”Š Audio chip replacement: 2500-4000 โ‚ฝ
  • ๐Ÿ“ฑ Repair of the plume: 1500โ€“3000 โ‚ฝ
  • ๐Ÿ’ง Cleaning after moisture: 1000โ€“2500 โ‚ฝ

Before the service visit:

  1. Make a backup copy of the data
  2. Make a video showing the problem
  3. Check if the service has original parts for your model

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In official Xiaomi services, repairs are warranty only for factory defects, and if you drop your phone or it comes into contact with water, repairs will be paid.

For Xiaomi TVs, warranty repairs apply to:

  • ๐Ÿ“บ Failure of speakers (if there was no mechanical damage)
  • ๐Ÿ”Œ Problems with HDMI-Ports (except physical damage)
  • ๐Ÿ”Š Defects of the audio chip (subject to update to the last firmware)

If your TV is guaranteed, but the service refuses to be repaired, demand a written refusal with the reason.

FAQ: Frequent questions about missing sound on Xiaomi

๐Ÿ”‡ The sound is only lost in the headphones?
Probably the problem is a 3.5mm connector or Bluetooth module. For wired headphones: Clean the dust connector with a toothpick Try other headphones Check settings โ†’ Sound. โ†’ Sound quality in headphones For Bluetooth headphones reset their settings and pair again.
๐Ÿ“ฑ After updating MIUI So it's quiet. How to get back to the same volume?
In the new versions MIUI To return to the previous level: Enable the developer mode (Settings) โ†’ The phone. โ†’ Version. MIUI โ€” Press 7 times Open the settings โ†’ Additionally. โ†’ For developers, turn off the option Safe Volume Set ViPER4Android fine-tuning
๐Ÿ”Š Xiaomi. TV It's sounding, but it's very quiet?
Check out these settings: ๐Ÿ“บ Make sure the sound mode is on "Standard" or "Cinema" ๐Ÿ”Š Turn off Dynamic Volume Compression in Sound Settings ๐ŸŽ›๏ธ Install Equalizer from the Mi App Store for manual customization ๐Ÿ”Œ If you use a sound bar, check the settings. HDMI-ARC If the sound is quiet only in certain apps (like Netflix), the problem is the limitations of the app itself.
๐Ÿ’ง The phone fell into the water, the sound disappeared?
Act on this instruction: Turn off the phone immediately (do not press buttons) SIM-Card and memory card Wet device with a napkin (don't shake!) Place in a bag with silica gel for 48 hours Do not turn on until you make sure that the inside is dry If after drying the sound did not appear, most likely, the contacts of the speaker or audio chip oxidized.
๐Ÿ”ง Can you replace the speaker on your own Xiaomi?
Theoretically yes, but there are nuances: ๐Ÿ› ๏ธ Redmi Note series needs special screwdrivers (T3, T5) ๐Ÿ”Š The speakers for the top and bottom connectors are different ๐Ÿ“ฑ When replaced, it is easy to damage the battery plume or camera ๐Ÿ’ฐ The cost of the original speaker - from 300 โ‚ฝ, non-original - from 150 โ‚ฝ If you don't have experience disassembling smartphones, you should contact the service. Replacement errors can lead to short circuits.