Why Xiaomi turns off music: all the reasons and how to fix it

You listen to your favorite track on Xiaomi Redmi Note 12 or POCO X5 Pro, and suddenly the music stops abruptly — no pause, no notifications. The sound comes back only after the player is restarted or the headphones are reconnected. Familiar situation? This problem occurs on Xiaomi smartphones more often than it seems, and the reasons for it can be a dozen — from a banal bug in MIUI to hardware malfunctions of the audio track.

In this article, we’ll look at all the possible reasons why music is interrupted or turned off on Xiaomi, Redmi and POCO phones, from budget models to flagships. You’ll learn how to diagnose a problem yourself, which settings to check first, and when to carry a device to the service. And we’ve compiled unique solutions for specific models that you won’t find in standard instructions (for example, a bug with Bluetooth LDAC on Xiaomi 13 Ultra).

1. Bluetooth problems: why music breaks off in wireless headphones

If the music is only turned off when you connect to Bluetooth, it's either the module in the phone or the data protocol, and Xiaomi has three scenarios:

• 🔹 Unstable codec: Xiaomi phones automatically select the codec (SBC, AAC, aptX, LDAC), but sometimes switch to suboptimal, causing the sound to "break".
• 🔹 Conflict with MIUI: There is a bug in the firmware of MIUI 13-14 that causes the Bluetooth module to fall asleep after 5-10 minutes of inactivity.
• 🔹 Interference from other devices: If 2.4GHz Wi-Fi is running nearby, it can jam Bluetooth (both using the same range).

How to check:

1. Open Settings → Connections → Bluetooth.
2. Click on the icon. ⚙️ near the connected headphones.
3. See what codec is used (in the section "Sound quality"). If there's SBC, try manually selecting AAC or aptX.

Turn off and turn on Bluetooth |Reconnect headphones |Reset network settings (Settings → Connections → Network Reset) |Update headphone firmware (if supported) |Try another audio device-->

If the problem persists, try rolling back the Bluetooth driver via ADB (instructions below in the firmware section). On Xiaomi 12T and later, it also helps to disable the dual Bluetooth feature in the developer settings.

2. MIUI firmware bugs: when the software is to blame

MIUI is known for its "features" that sometimes break basic functionality.Music can be shut down because of:

• 📱 Battery Optimization: The system forcibly shuts down music apps (like Spotify or YouTube Music) to save power.
• 🔊 Conflict with MIUI Sound Assistant: An embedded audio control application sometimes blocks playback.
• 🔄 Automatic switching of audio devices: The phone “thinks” that you have connected another output device (e.g., a smartwatch speaker).

How to fix it:

1. Open Settings → Applications → Application Management.
2. Find your music player (such as Mi Music), open Permissions → AutoRun and turn it on.
3. In Settings → Battery → Battery Optimization, select “No Limits” for the music app.

The POCO F4 and Redmi K50 also have a bug that automatically switches to the speaker when you unlock the screen. To turn this off, go to Settings → Sound → Switching audio devices and deactivate the option.

3. Hardware malfunctions: when the "iron" is to blame

If the music is turned off even in wired headphones and after resetting the settings, the problem may be:

• 🎧 3.5 mm connector (on models where it is present): contact oxidation or mechanical damage.
• 🔌 USB-C port: On the new Xiaomi, audio is transmitted via USB-C, and if the port is shattered, the sound will be interrupted.
• 🔈 Internal speaker: If the music is turned off in both headphones and speakers, the contacts on the motherboard may break.

How to diagnose:

1. Put your headphones on, and you can move the plug a little bit, and if you hear it, it goes away, and it's a problem with the contacts.
2. Try playing music from another source (e.g., connect your phone to the Aux column).
3. Light a flashlight in a 3.5mm or USB-C connector – if foreign objects (dust, dirt) are visible, clean them gently with a plastic toothpick.

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If you have a Xiaomi 11T or newer with dual speakers, check if the sound is only switched off in one of them.This may indicate damage to a particular speaker, rather than a system problem.

On the Redmi Note 10 Pro and similar models, a common cause is the audio codec dump on the motherboard, in which case the sound will disappear when you lightly press the back cover of the phone (for example, near the camera), solved only by soldering in the service center.

4. Application conflict: when other programs interfere

Music may be interrupted due to:

• 📱 Battery saving applications (e.g. Greenify or AccuBattery) that force the player to close.
• 🔊 Sound modifiers (e.g., ViPER4Android or Equalizer FX) that conflict with MIUI.
• 🎵 Other media players that “select” the audio stream (e.g., TikTok or Instagram when playing video).

How to find the culprit:

1. Run music and alternately close the background apps through Recent apps.
2. If the problem disappears after closing a particular application, remove or update it.
3. To diagnose, use Safe Mode: 1. Press the power button. 2. Keep your finger on "Stop" until "Safe Mode" appears. 3. Confirm the reboot. This mode only runs system applications. If the music doesn't turn off, third-party software is to blame.

Spotify|YouTube Music|VK Music.|Local player|Other-->

On POCO X3 Pro and Redmi Note 9, a bug with Google Play Music is known that conflicts with MIUI Music. The solution is to disable the system player via ADB:

adb shell pm disable-user --user 0 com.miui.player

5. Sound and energy saving settings

Sometimes the music is turned off because of unobvious settings that users don't even check.

• 🔋 Adaptive battery: limits the background activity of applications.
• 🔊 Automatically shut down audio: Some firmware has a feature that silences music during prolonged inactivity.
• 📶 Flight/energy saving mode: Can block background playback.

Where to look:

The Xiaomi 13 and Xiaomi 12S also have a hidden audio setting via USB that can conflict with playback. To find it, type in the settings search for the "USB-audio" and disable the option.

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If the music is turned off in exactly 10-15 minutes, the energy saving mode is to blame. MIUI aggressively closes the background processes, even if the player is included in the exceptions.

6. Problems with files and storage

If music is interrupted on specific tracks or at regular intervals, check:

• 💾 Damaged audio files: especially if they are downloaded from unverified sources.
• 📁 File system errors: for example, after incorrect retrieval of the SD- card.
• 🔄 Cash player: A crowded cache can cause freezes.

How to fix:

1. Transfer the problem tracks to your PC and check them through VLC Media Player (it will show playback errors).
2. Clear the player's cache: Settings → Apps → [select player] → Storage → Clear the cache.
3. If the music is stored on a SD- card, extract it and check it on another device. Format the card in FAT32 or exFAT (not NTFS!).

The Redmi 9A and similar budget models also have a buffered playback bug with the SD- card, the solution is to transfer music to internal memory or use a player with support for Direct SD Access (for example, Poweramp).

7. Updates and firmware: when only flashing helps

If the problem has occurred after the MIUI update, it is the fault of:

• 🔄 Bug in the latest firmware version (especially relevant for bets MIUI 14).
• 📱 Iron incompatibility: For example, on POCO F3 after upgrading to Android 13, the sound in the headphones breaks.
• 🔧 Reset audio settings: After the update, the player permissions may fly.

What to do:

1. Check if there is a new update: Settings → About the phone → System update.
2. If the problem has recently appeared, try to roll back to the previous version via Fastboot.
3. For power users: install a custom core (like FrancoKernel) that fixes bugs with sound.

On Xiaomi Mi 11 and Mi 11 Ultra, after upgrading to Android 12, the sound in the headphones may disappear due to a bug with Bluetooth stack.

fastboot flash vendor vendor.img

8.When to contact the service: signs of hardware breakdown

If you've tried everything, but the music still goes off, it's probably a hardware malfunction.

• 🔊 The sound disappears even in Safe Mode and after resetting.
• 📉 The problem gets worse over time (for example, music was turned off once an hour, now every 5 minutes).
• 🔧 Physical damage (bloated battery, oxidation marks on connectors) is visible.
• 🎛️ In Test Mode (#4636##) the audio test shows errors.

Typical breakdowns and their repair costs:

The Xiaomi 12 Pro and 13 Pro also have a defect in Qualcomm’s audio processor that manifests itself after 1-2 years of use, in which case the sound may disappear completely, and the phone will warm up in the upper speaker area, solved only by replacing the motherboard.

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If the music is turned off when you connect the charge, it's a sign of a power controller malfunction. Don't ignore the problem: it could cause the battery to fail!

FAQ: Frequent questions about Xiaomi's sound issues