The solution to the problem: the second headphone Xiaomi Earphones 2 Basic is not connected

The situation when only one module starts working in a pair of Xiaomi Earphones 2 Basic is familiar to many owners of budget acoustics. Users often find that the right or left earphone stops playing sound even if both devices are in a case, this can occur due to a temporary failure of the Bluetooth protocol, the discharge of one of the modules or contamination of contacts.

In most cases, it's early to panic, because the problem lies in the software disinching between "master" and "slave." TWS-Headsets use complex audio distribution logic, and the slightest disruption in the connection chain causes the second earphone to drop off the network.

What you do next depends on whether the indicator is on the idle module and whether it responds to touch. If the device is completely dead, there is a problem with the battery or oxidation of the contacts. If the indicator flashes, but there is no sound, you will need a procedure for forced soldering of the connection between the modules.

The main reasons for the dissynchronization of headphones

The first thing to consider when diagnosing is the principle of operation. TWS-One headset (usually the right one) acts as the main headset and receives the signal from the smartphone, transmitting it to the second module. If communication between them is broken, the second headphone Xiaomi Earphones 2 Basic will not be able to play audio. This often happens after the discharge of one of the modules to zero.

Also, the cause can be an overflow of internal Bluetooth buffer memory or a conflict of profiles. If you have previously connected the headset to many different devices, the list of pairs can be overflowed, which causes errors in establishing a connection.

⚠️ Attention: If the headphone has been in water or has been hit hard, the problem may be damage to the internal board, in which case the software reset will not help, and physical repair will be required.

Another common cause is contamination of the contact pads in the charging case. If the second earphone wasn't properly charged, its battery could go into a deep discharge, and it simply doesn't turn on. The oxidation of the contacts prevents current transmission, creating the illusion of a breakdown.

Checking the charging case and contacts

Before we get to the complex settings, we need to rule out the trivial physical reasons. Often the second earphone will not connect simply because it is discharged. Visually, this may not be noticeable if the indicator does not light up when you remove. Carefully examine the charging case and the headphones themselves.

Notice the metal contacts on the bottom end of the headphones and the pins inside the case, which often accumulate earwax, dust or oxides that block charging. The best way to clean is to use a cotton swab lightly soaked in isopropyl alcohol. Do not use water or aggressive solvents.

Make sure the headphone is tightly attached to the bottom of the case. Magnets may weaken, or the pile may get stuck in the seat. Try to slightly press the non-functioning module with your finger for 10-15 seconds to make sure that the charging indicator lights up. If the indicator lights up, leave the headset in the case for at least 30-40 minutes.

If the second module is still lifeless after a long charge, its battery may have failed. In budget models, the battery life is limited, and frequent full discharges can quickly disable them, in which case only replacing the battery in the service center will help.

Complete Reset (Hard Reset)

The most effective way to restore the work of the unsynchronized modules is to perform a full reset, which cleans the internal memory of the headphones from the old connection profiles and makes them “pair” with each other again. For Xiaomi Earphones 2 Basic, this process is performed mechanically.

Place both headphones in the charge case and make sure the lid is open. Find a function button on the case case case (usually located on the end or inside between the seats). You need to press and hold this button for 10-15 seconds. Headphone indicators should start flashing white often, signaling a reset.

Emission sequence:


1. Put both headphones in the case.




2. Open the lid.




3 Press and hold the button for 15 seconds.




4. Wait for the white flash.

Once the lights go out or change the pattern of blinking, release the button. Close the case lid and wait about 10 seconds. Then open the case again and try to connect the headset to your smartphone. It's important to remove the old device from the Bluetooth list on the phone before pairing again.

Profile removal and re-pairing

Often the problem is not with the headphones themselves, but with the Bluetooth cache on the smartphone side. The phone can only "remember" one module as an active device, ignoring the second. To fix this, you need to completely clear the connection history.

Go to your Android or iOS device's Bluetooth settings. Search the Xiaomi Earphones 2 Basic list and select "Forget the device" or "Unpair the pairing." Then turn off Bluetooth on your phone. This is a critical step that many users miss.

• 📱 Go to Settings. → Bluetooth on a smartphone.
• 🗑️ Click on the gear next to the headset name and select “Delete».
• 📴 Turn off the Bluetooth module in your phone completely.
• 🔄 Perform the procedure of resetting headphones (as described above).
• 🔗 Turn on Bluetooth and search for a new device.

When you reconnect, the phone should see the headset as a new device. If two identical names appear on the list, choose the one that appeared first, or try connecting to each one in turn. After successfully connecting, the sound should go to both channels.

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If you see two devices with the same name on the Bluetooth list, delete both of them. Then reset and reconnect until you see one device with the full model name.

Comparison of symptoms and solutions

To quickly diagnose a problem, it is convenient to use a table that compares specific symptoms with the most likely causes and methods for eliminating them, which will help you not waste time on knowingly inappropriate solutions.

Note that if none of the software methods work and the charging is correct, it could be a hardware defect. Budget models like the Xiaomi Earphones 2 Basic sometimes have Bluetooth module manufacturing defects.

Specifics of working with Android and iOS

Operating systems handle connection differently TWS-Headsets. On Android devices, there is a common problem where the phone connects to the headphones as two separate mono devices, in which case you need to find the option “Double Audio” or similar in Bluetooth settings and turn it off if it is active.

On iOS, the system controls profiles more strictly, but sometimes requires manual switching of the output. If the second headphone is silent, open the Control Point on the iPhone, click on the AirPlay icon (triangle in circles) and make sure that the tick is opposite Xiaomi Earphones, not “Dynamic iPhone.” Also check the sound balance in the Settings → Universal Access → Audiovisualization.

⚠️ Note: On some versions of Android (especially Android) MIUI) If the sound in one earphone is quieter, try turning off this option in the "Developer For Developer" menu».

Owners of Xiaomi smartphones should also check the Mi Wear app or Xiaomi Earbuds. Sometimes updating the firmware of the headset through the official application can fix bugs associated with the stability of the connection of the second module.

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The most common cause of problems is desynchronization of the pair, and 90% of the time, a full reset (Hard Reset) through a button on the case and then deleting the profile in the phone helps.

FAQ: Frequently Asked Questions