The use of fully wireless TWS (True Wireless Stereo) headphones from Xiaomi and the Redmi brand has become standard for many users who value freedom of movement. However, sometimes there is a unpleasant situation when only one headphone is used after extraction from the case, or they do not sync with each other, a common problem that is solved by the right sequence of actions to reset and re-pair.
In this article, we will discuss a detailed algorithm that allows you to make both speakers work in pairs, creating a full stereo sound. Bluetuse protocol requires the correct initialization of the connection, and often failure occurs during the initial handshake of devices. Understanding the logic of how Bluetooth modules work will help you avoid errors in the future.
Don't rush to bring your gadget to the service center, because 90% of the time the problem is software failure or residual data in the phone's memory. We have prepared a step-by-step guide that is relevant for most models, including AirDots, Earbuds Basic and newer series, and your task is to follow each item of the instructions carefully.
Diagnostics of the problem of desynchronization of headphones
Before we get into action, we need to understand why Xiaomi headphones stopped working in pairs. It often happens that one channel (left or right) remains in standby mode while the second tries to find the phone. This is due to the desynchronization of internal communication modules. TWS technology involves one headphone (master) connects to the phone, and the second (slave) connects to the master.
If you hear only one ear or the lights flash at different frequencies, you've lost communication. In some cases, the phone sees two identical devices on the list of available devices, which is a sure sign of a failure. The smartphone's Bluetooth adapter can't properly distribute audio streams without the right configuration.
It's also worth checking the charge of the case and the headphones themselves. If one of them is discharged more severely, it may simply not turn on when it's removed. Make sure the contacts on the headphones themselves and inside the case are clean and not oxidized. Dirt or dust can interfere with charging, which leaves the second headphone off.
- 🔍 Check if the lights on both devices are on when retrieving.
- 🔋 Make sure the case is charged and capable of transmitting energy.
- 📱 Check the Bluetooth list if the device is displayed twice.
- 🧹 Clean the charging contacts with dry soft cloth.
It's important to understand that software slams can accumulate, and if you switch between devices or operating systems frequently, the likelihood of being out of sync increases, and the pairing memory can overflow or conflict with new connection requests.
Full reset of Xiaomi headphones to factory settings
The most effective way to get both earbuds working together again is to perform a full reset, which clears the devices' internal memory of all previous connections and configuration errors. For the Redmi AirDots and Mi True Wireless Earbuds Basic models, the process is as follows.
Put both earbuds in the charge case and make sure they start charging (the indicators should catch fire). Without removing them, press and hold the touch buttons on both headphones simultaneously. Hold for about 20-30 seconds until the indicators flash several times (usually red or white) and go out. This means that the reset was successful.
⚠️ Warning: During the reset procedure, do not remove the headphones from the case before the time. If the process is interrupted, the reset may not be performed and the desynchronization will continue.
For models with a physical button on the case, such as some versions of Mi AirDots, the algorithm may be different, in which case you need to remove the headphones, put them next to each other and press the button on the case (or on the headphones themselves if there is no button on the case) before changing the color of the indicator, the calibration process can take several seconds after reset.
☑️ Pre-reset check
Once the lights are gone, put the headphones back in the case and close the lid for 10 seconds. Then remove them. Now they have to go into pairing mode, as signaled by a fast-blinking indicator, at which point they are not connected to the phone yet, but are ready to find each other.
Correct sequence of connection to the phone
The critical thing is the post-reset procedure, and many users make the mistake of immediately starting to search for the device in the phone settings, waiting for the left and right headphones to find each other, usually 3 to 5 seconds after the case is removed.
When the headphones sync with each other, the indicator on one of them (usually on the right) will flash slowly (once every few seconds), and on the second will go out or flash very rarely. This is a signal that the stereo is assembled and ready for an external connection, only now you can open the Bluetooth settings on the smartphone.
In the list of available devices, select the name of your headphones (for example, Mi True Wireless EBs). Basic_R). Note that after reset, only one device can appear in the list, even if it is a pair. If you see two identical names, select one of them, and the second (if the connection is successful) disappears or becomes inactive.
| Status of indicator | Meaning | User action |
|---|---|---|
| Fast blinking (both) | Couple search mode / Reset | Wait for synchronization |
| Slow blinking (one) | Ready to connect Bluetooth | Click "Connect" on your phone. |
| It's burning all the time. | Successful connection | We can use it. |
| It's not burning. | Switched off or discharged | Charge in the case |
If the connection is successful, you'll hear a voice confirmation of "Connected" or a characteristic beep, and now the audio stream must be transmitted to both speakers, and check the sound by playing a music track or video.
Remove old profiles and clean up Bluetooth cache
Sometimes the problem is not with the headphones themselves, but with the phone. A smartphone may be trying to connect to a stored, but no longer relevant, profile of the device, and to rule out this factor, you need to delete old headphone records from the phone's memory.
Go to your smartphone's Bluetooth settings. Find your Xiaomi Earbuds in the "My Devices" or "Conjugated Devices" list. Click on the gear icon or "i" icon next to the name and select "Forget the Device" or "Delete" option. Repeat this for all copies of the device if there are more than one.
After deleting profiles, it is recommended to restart the smartphone itself, this will clear the Bluetooth stack cache with the operating system and start the search services again. After turning on the phone, repeat the pairing procedure from scratch, as described in the previous section.
⚠️ Warning: Do not try to connect your headphones while the phone's Bluetooth list shows an old but inactive connection. Be sure to follow the command "Forget the device".
Android smartphone owners also need to know that there is a developer menu, and you can find the Bluetooth reset option, but you should only use it in extreme cases, because it will reset all network settings, and for most users, simply removing the device from the list is enough.
Features of connection for different models Xiaomi
Xiaomi and Redmi’s audio lineup is very wide, and different models can have their own nuances.For example, the Mi AirDots 2 or Airdots 3 series often requires double tap to turn on, while the Earbuds Basic is turned on automatically when retrieved.
Google Fast Pair models (such as Mi True Wireless Earphones 2) can offer a pop-up connection immediately after opening the case next to the phone, in which case the algorithm is simplified: you just press "Plug" on the lock screen. But if the automation does not work, the manual reset method remains universal.
Secret combination for old models
If you have a very old Bluetooth 4.0 phone and your headphones use Bluetooth 5.0 or 5.2, you may have problems with connection stability, and in such cases, updating your phone’s firmware or using a special Mi Wear app (or Xiaomi Earbuds) can improve compatibility.
Mi Wear not only connects devices, but also checks their current status, updates firmware and adjusts touch controls, especially for mid-to-high-end models, where functionality is more than just sound playback.
The solution: what to do if nothing helps
There are times when standard methods fail. If after all the resets and reconnections, the second earphone is silent, try to discharge the case completely. Leave the headphones in the open case for a day so that the battery of the case is zero. Then charge it to 100% with the lid closed. This helps the recalibrate power controller.
Another method is to try to connect the headphones to another phone, and if the pair is working perfectly on the other device, then the problem is in the Bluetooth module or the software of your main smartphone, and if the other phone only has one, it's probably a hardware malfunction of one of the headphones.
- 📱 Check out the work with another smartphone (Android/iOS).
- 🔋 Leave the case completely discharged on 12-24 hour.
- 🔄 Update the Mi Wear app to the latest version.
- 🔧 Check for firmware updates for headphones.
⚠️ Warning: If the headphones have fallen into the water or been hit hard, a software reset may not help.
Sometimes manual re-steaming helps if the model allows it. For some versions, you need to press 5 times on the right earbud and 5 times on the left (or 4 times, depending on the model) to enter the mode. TWS-The exact combination for your model is best found in the official documentation, as it is unique to each generation.
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The Xiaomi electronics warranty often allows you to replace the device in a production defect, which manifests itself in the form of constant desynchronization of channels.
In conclusion, stable work TWS-Headphones depend on the purity of contacts, the relevance of the software and the correctness of the initial pairing procedure.
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The main secret of success is to wait for the left and right earphone to sync with each other (slow blinking of one of them), and only then look for them in the phone.