Modern wireless headphones from Xiaomi and its sub-brands like Redmi have become an essential accessory for millions of users, providing freedom of movement and high sound quality, allowing you to not be distracted from music or podcasts even when you call them, but many owners face difficulties when an important call comes and do not know how to quickly and correctly drop the phone.
Call management can vary significantly depending on the device model and firmware version. Wireless headphones often use touch controls or physical buttons that require certain actions, such as double or triple pressing. Understanding these nuances will help you stay connected and effectively use the functionality of your gadget.
In this article, we will discuss in detail all the ways of receiving calls, settings in the Mi Home and Xiaomi Earbuds app, as well as solve typical problems with the microphone. You will learn how to set up voice assistants and what actions to perform in the absence of sound in the speaker during a conversation.
Features of call management in different models Xiaomi
The company’s audio portfolio is vast and has different management practices. Budget models like the Redmi Buds 3 Lite often use a physical button that requires mechanical pressing, while flagship versions like the Mi True Wireless Earbuds Pro feature touch sensitive sensors.
It's important to distinguish between types of controls so you don't injure your ear with too much pressure or, conversely, not to make unnecessary movements. Touch control allows you to swipe to adjust the volume, but to answer a call usually requires a tap. Physical buttons are more reliable in bad weather, when the hands can be wet.
⚠️ Attention: Excessive pressure on the touch panel can cause false alarms or damage to the sensor.
Below is a table showing the differences in teams for popular models:
| Model headphones | Type of management | Action for response | Action for slack |
|---|---|---|---|
| Mi True Wireless Earbuds Basic 2 | Physical button | Double-push | Double-push |
| Redmi Buds 4 Pro | Sensor (Touch) | Double touch. | Double touch. |
| Mi True Wireless Earphones 2 | Sensor + sensor | Double touch. | Double touch. |
| Xiaomi FlipBuds Pro | Sensor (Stem) | Double touch of the leg | Double touch of the leg |
Knowing the specifics of your model helps avoid awkward situations. If you just bought a device, be sure to read the instructions, as the algorithms can be updated by the manufacturer.
Standard gestures and commands for receiving a call
In most cases, the standard action to answer an incoming call is double tapping or tapping. This is the universal protocol used for Bluetooth headsets. However, in some cases, especially when using mono mode or old firmware, the command may differ.
If double-pressing doesn't work, try a single short tap. Sometimes the system requires confirmation of action, especially if the headphones are in the case (although modern models are automatically removed from the case when the lid is opened).
- 📞 Double-touching – the standard answer to a call or the end of a conversation.
- 🙅♂️ Holding the button (2-3 seconds – often used to reject an incoming call.
- 🔇 Single touch during conversation – switching between microphones or holding (depending on model).
Xiaomi is implementing the ENV (Environmental Noise Cancellation) noise reduction feature during calls, which means that the microphone actively filters background noise so that the interlocutor hears only your voice, and the quality of speech is directly dependent on the correctness of the device.
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During the call, try not to close the microphone hole on the headphone case with your hand, otherwise the interlocutor will hear you deaf or with interference.
Customization of management through the Xiaomi Earbuds app
For extended control over the functions of the device, you need to use a proprietary application: on Android, it is Xiaomi Earbuds or Mi Home, on iOS, Xiaomi Earbuds. This is where you can reassign actions if the standard ones do not suit you or seem uncomfortable.
Once you connect your headphones to your smartphone, open the app and find the control settings section, and you'll see the left and right headphone diagrams, and you'll click on them and you'll be taken to the gesture settings menu, and you can select the action for single, double or triple touch.
⚠️ Warning: Changing settings through third-party apps can lead to conflict of commands. Use only official utilities from the manufacturer.
Some models have a feature called "Wear Detection." If it's activated, the music is paused when you take the earpiece out of your ear, and the call can be automatically transferred to the phone speaker. Disabling this feature in the app will bring back the standard behavior of the system.
The app also often has a firmware update check, and software updates are critical, as manufacturers often fix microphone bugs and improve the stability of Bluetooth connections through newer versions of firmware.
☑️ Checking the control settings
Using voice assistants for calls
Modern wireless headphones support calling voice assistants such as Google Assistant, Siri or Xiao AI. This allows you to answer calls and make them without touching the body of the device, which is especially convenient while driving or during sports.
To activate the assistant, you usually need to triple touch or hold the touch zone for a long time (about 2 seconds). After the beep, you can say "Respond" or "Receive" to connect with the subscriber.
Voice control also lets you know who is calling if the contact name is not pronounced automatically, but it requires a stable Internet connection on the connected phone to work properly, as the command is processed in the cloud.
What if the assistant doesn’t understand the commands?
Solving microphone and sound problems when calling
It's not uncommon for the headphones to be connected, but the sound is still on the phone or the person you're talking to to hear you, and it's often because of Bluetooth media settings. In Android, you have to go to Bluetooth settings, click on the gear next to the device name, and make sure that the ticks are in front of "Sound" and "Microphone."
Another common problem is desynchronizing the left and right earphones (TWS). If one earphone is not working during the call, try putting both in the case, closing it for 10 seconds, and then pulling it out at the same time, which will restart the connection between the two.
- 🔊 Check the media volume and call volume separately – they can be adjusted independently.
- 📱 Make sure that the headphones are chosen as the audio output device, not the phone speaker.
- 🔋 Low battery power can cause power-intensive modules such as active noise cancellation or a second microphone to shut down.
If problems persist, perform a full reset to factory settings, usually by placing the headphones in a case and pressing the buttons (or touch areas) for 10-15 seconds before the indicator flashes.
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Full reset eliminates 90% of software pairing errors and sound problems, returning the headphones to the factory configuration.