How to Turn Off the Sound on Xiaomi TV: All Ways + Problem Solving

Audio on Xiaomi TVs can interfere in a variety of situations: while watching a movie with subtitles, when connecting external acoustics, or when you just want silence without turning off the screen. Unfortunately, many users find that the standard press of the meute button on the remote does not always work as expected โ€” the sound either returns after switching the channel or not completely shut down. In this article, we will analyze all possible ways to turn off the sound on Mi TVs, Redmi Smart TVs and other models of the brand, including hidden settings and workarounds for non-standard situations.

PatchWall is a feature of the firmware that is updated frequently and the location of some menu items may change, and we have taken this into account and prepared current instructions for the 2022-2026 versions of the software. If your TV is released earlier, some items may be called differently, in which case use alternative methods described below.

Important: If youโ€™re trying to turn off the audio due to speaker issues (wheezing, distortion), first check the FAQ section โ€“ there are solutions for typical faults. Also remember that some models (such as the Mi TV Q1E or Redmi Smart Fire TV) may have restrictions from streaming services (Netflix, Disney+) that block the audio from being turned off to protect copyright.

1. Quickly shutting down the sound with a button on the remote

The most obvious way is to use the mute button (usually indicated by an icon). ๐Ÿ”‡ or MUTE) There are a few nuances to this, though:

  • ๐Ÿ”˜ On most Xiaomi remotes, the mute button is in the top row on the right, next to the volume regulator.
  • ๐Ÿ”„ If you press it once, the sound will turn off, but when you switch the channel or the source of the signal can automatically turn on again.
  • ๐Ÿ”‡ On some models (e.g., Mi). TV P1) Holding the Mute button for 3 seconds completely blocks the sound until the next TV turn on.
  • โšก If the button doesnโ€™t work, check the battery power of the remote or try restarting the TV (press the power button for 10 seconds).

What if the mute button doesn't work? Maybe it's the remote settings or the firmware.

  1. Turn off the TV for 1 minute, then turn it on again.
  2. Update the firmware through Settings โ†’ About TV โ†’ System Update.
  3. Reset the remote settings: Press the Menu + OK buttons for 5 seconds.
๐Ÿ“Š What remote you use with Xiaomi TV?
Xiaomi's standard Bluetooth remote
Universal IR remote
Remote from another brand
I'm using my smartphone.

2. Disable the sound through the settings menu

If the mute button doesn't work or if the sound comes back after the channel switch, use system settings. This method is guaranteed to turn off the sound on all signal sources (HDMI, TV-tuner, applications).

Instructions for PatchWall (relevant to Mi TV 4S/4X/5X, Redmi Smart TV X and later):

  1. Press the Settings button on the remote.
  2. Go to the Sound section. โ†’ Sound settings.
  3. Select Volume and move the slider to the left (value 0).
  4. Activate the option to turn off the sound at zero volume (if any).

For older models (Mi TV 3, Mi TV 4A) the path may be different:

Settings โ†’ All settings โ†’ Sound โ†’ Sound modes โ†’ Turn off

Make sure the TV is not connected to the soundbar or soundbar.

Check if Night Mode is active (can automatically turn on the sound)

Turn off Bluetooth headphones in the Settings menu โ†’ Devices

Save the current sound settings (take a picture of the screen)

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On Android TV models (such as Mi TV Q2 or Xiaomi TV Stick), switching off the audio through the settings may reset after the application update. To avoid this, use the volume-lock method (described in section 4).

3. Use of buttons on the TV body

If the remote is lost or not working, the sound can be turned off using physical buttons on the TV body, and their location depends on the model:

Model TV setLocation of buttonsSequence of action
Mi TV 4S/4X/5XRight or bottom, under the logoThe button Menu โ†’ Arrows โ†’ Select Sound โ†’ OK โ†’ Set 0
Redmi Smart TV XBack, next to the connectors.Source button (hold 3 seconds) โ†’ Settings โ†’ Sound โ†’ Off.
Mi TV Q1E/Q2Touch buttons under the screenTouch Menu โ†’ Swipe down to Sound โ†’ Select Menu โ†’

โš ๏ธ Note: On some models (Mi) TV Lux, Mi TV Master) buttons on the case are locked by default:

  1. Turn on the TV.
  2. Press and hold the Menu button on the body for 10 seconds.
  3. After the beep, the buttons will be active.

๐Ÿ’ก

If the buttons on the case do not respond, check if the child mode is activated in the settings.

4. Volume locking through engineering menu

This method is suitable for cases where the sound is turned on spontaneously (for example, when you run an advertisement or system notifications). Through the engineering menu, you can completely block the change in volume, including automatic activation.

Instructions for PatchWall TVs:

  1. Open the Settings. โ†’ On TV.
  2. Find the firmware version and click on it 5 times in a row (the engineering menu will open).
  3. Go to the Audio Settings section.
  4. Select Volume Lock and set the value of On.
  5. Return to the main menu and set the volume to 0.

For Android TVs (such as Mi TV Q2):

Settings โ†’ Device โ†’ About TV โ†’ Assembly (press 7 times)


โ†’ Engineering menu โ†’ Audio โ†’ Mute All โ†’ Enable

What to do if there is no Volume Lock?
On some firmware, this item is called Audio Mute Persist or Force Mute. If it is not available at all, try updating the software or use the method of turning off the speakers (section 5).

โš ๏ธ Note: After activating Volume Lock, you will not be able to change the volume from the remote or through the settings until you turn off this option in the engineering menu.If the TV is used for viewing with external acoustics (soundbar, headphones), this method can lead to a complete absence of sound even through the use of a sound. HDMI ARC.

5. Software shutdown of sound via ADB (for advanced)

If standard methods donโ€™t help (e.g., sound is turned on when a particular application is launched), you can turn it off at the system level using the help of a system-level device. ADB-This way requires a computer and a little technical skill.

Step-by-step:

  1. Turn on USB Debugging on TV: Settings โ†’ About TV โ†’ Firmware Version (click 7 times) โ†’ Developer Settings โ†’ USB Debugging (Incl.)
  2. Connect the TV to your computer through USB-cable (use the port) USB 3.0 for stability).
  3. Download ADB Tools and open the command line in the file folder.
  4. Adb devices adb shell settings put system volume_music 0 adb shell settings put system volume_alarm 0 adb shell settings put system volume_notification 0 adb shell settings put system volume_system 0 adb shell settings put system volume_voice 0
  5. To completely shut down the sound at the system level: adb shell am broadcast -a android.media.VOLUME_CHANGED_ACTION --ez android.media.EXTRA_VOLUME_STREAM_MUTE true --ei android.media.EXTRA_VOLUME_STREAM_TYPE 3

โš ๏ธ Attention: Teams ADB They're reset when you restart the TV. To make the shutdown permanent, you need to create an autoload script or make changes to the system files (requires root rights). ADB It can cause resetting of settings or damage to firmware.

๐Ÿ’ก

ADB-commands are the most reliable way to turn off sound at the OS level, but it is only suitable for advanced users.

6.Switching off sound for specific applications

If you only need to turn off sound in a particular app (like YouTube or Netflix), use the appโ€™s built-in settings or system restrictions:

  • ๐Ÿ“บ YouTube: Launch the video โ†’ Press the screen. โ†’ Button ๐Ÿ”‡ lower-right.
  • ๐ŸŽฌ Netflix/Disney+: These services block the sound from turning off through system settings. Use an external mixer (like Google Play's SoundAssistant) or plug in Bluetooth headphones and turn them off in the settings.
  • ๐ŸŽฎ Games (Google Stadia, Cloud Gaming): The sound is only disabled through the game interface (usually the M key on the keyboard or the button in the pause menu).

For system shutdown of sound in individual applications:

  1. Go to Settings โ†’ Applications.
  2. Select the appropriate app (such as Prime Video).
  3. Press Permissions. โ†’ Microphone and sound.
  4. Turn off the permission to Change system sound settings (if any).

On some models, the Mi TV Q1E) There is a function Individual audio settings, which allows you to save different volume profiles for each HDMI-Input or application to activate it:

Settings โ†’ Sound โ†’ Sound Profiles โ†’ Create a new โ†’ Set the volume 0

Problem Solving: The sound doesn't turn off or returns

If none of the methods worked, check the following points:

Problem.Possible causeDecision
The sound returns after switching the channelAutomatic volume setting in broadcast standards (DVB-T2)Turn off Settings โ†’ Broadcasting โ†’ Volume Auto-adjustment
The mute button doesn't work.Firmware failure or conflict with connected devices (soundbar, headphones)Reset the sound settings: Settings โ†’ Sound โ†’ Reset to factory
The sound is there, but very quiet (not completely switched off)Activated mode for hearing impaired or night modeTurn off the Settings โ†’ Special features โ†’ Sound
The sound is turned off, but appears when you start applicationsApplications have their own audio settings (e.g. Kodi, VLC)Turn off the sound in the settings of the application itself

If the problem persists, reset the sound settings:

Settings โ†’ Sound โ†’ Additional โ†’ Resetting sound settings

For Android TV models (such as Mi TV Q2), cleaning the cache of system applications can help:

Settings โ†’ Applications โ†’ Show system โ†’ Media Output โ†’ Clear cache

FAQ: Frequent questions about turning off the sound on Xiaomi TV

โ“ The sound goes off, but it goes back on after a few minutes?
This is a typical problem for PatchWall TVs with version 1.8โ€“2.1. The reason is the com.xiaomi.mitv.system background service, which resets the audio settings. Solutions: Update the firmware to the latest version. Turn off automatic app updates to Settings โ†’ Apps โ†’ Auto Update. Use the engineering menu method (section 4).
โ“ Can the sound be turned off just for the purpose of HDMI-entrance?
Yes, on PatchWall 2.0 models.+ There's a function called "Sound Profiles for inputs." โ†’ Sound. โ†’ Sound profiles โ†’ Choose. HDMI-port โ†’ For older models, this functionality is absent - you will have to turn off the sound completely or use an external switch. HDMI supportive CEC.
โ“ After the sound was turned off, the sound in the headphones on Bluetooth disappeared?
This is due to an audio routing conflict. Solution: Turn off your headphones in Settings โ†’ Devices โ†’ Bluetooth. Turn on the TV (set volume > 0). Reconnect your headphones. If it doesn't work, reset your Bluetooth settings: Settings โ†’ Devices โ†’ Bluetooth โ†’ Additional โ†’ Reset
โ“ On the Redmi Smart TV TV X55 There's no mute button on the remote?
On some Redmi remotes, the meute button is combined with a volume button (VOLโˆ’). To turn off the sound: Press and hold VOLโˆ’ for 2 seconds. If it doesn't work, use the voice assistant: say "OK, Google, turn off the sound" (you need to activate Google Assistant).
โ“ Why is it that you connect the soundbar through HDMI ARC The sound on the TV doesn't turn off?
This is a feature of the HDMI ARC protocol, where the TV continues to process sound even when it is displayed to an external device. Solutions: Turn off the TV speakers in Settings โ†’ Sound โ†’ Speakers โ†’ Off. Use Optical Output (TOSLINK) instead of HDMI ARC. Activate Passthrough mode in the audio settings (if any).