How to turn off the sound on the TV Xiaomi: 7 proven ways

Xiaomi TVs are some of the most popular on the market because of their combination of price, quality and functionality, but even with such a device, there can be situations when you need to quickly turn off the sound: a late movie viewing, a sudden call or a technical problem with audio. Unlike smartphones, where you just press a button, there are more options for audio control on TV - and this often causes confusion.

In this article, we will discuss all possible ways to turn off the sound on Xiaomi TVs (including the Mi TV series, Redmi Smart TV, Mi TV Q and others), as well as how to fix typical problems – for example, when the sound does not turn off via the remote or completely disappeared.

1. Quickly shutting down the sound with the remote buttons

The most obvious and versatile way is to use physical buttons on the remote control. All Xiaomi's original remotes (including voice-controlled models) have a dedicated volume button. Here's how to use it:

• 🔊 Mute button (usually marked with a cross-circle speaker icon): one press turns off the sound, the second press restores it. On some remotes, this button is combined with a volume control (long press).
• 📉 Volume buttons -/+": Hold Volume for 2-3 seconds until the volume indicator on the screen shows “0” (or the icon of the turned off sound).
• 🎤 Voice remote: if you have a model with a microphone (e.g. Mi). TV Stick Remote, you can say "Switch off the sound" or "Switch off the volume" - the system recognizes the command.

⚠️ Note: If the Mute button is not working, check to see if the No Sound mode is activated in the availability settings (see section 4 for more.

If the remote doesn't respond, try restarting the TV: press the power button on the remote for 5-10 seconds until the device turns off and turns on again, which will reset temporary disruptions in the IR transmitter.

2. Disable the sound through the settings menu

If the buttons on the remote don’t work or you want to turn off the sound for a specific source (for example, only for the remote). HDMI or Bluetooth, use the system menu. The instructions are relevant for PatchWall firmware (old models) and Google TV (new ones, like the Mi TV Q2 2023):

1. Press the Settings button on the remote.
2. Go to the Sound section (English version).
3. Select Volume and move the slider to the left until it stops.
4. To completely disable, activate the option No Sound (Mute).

Some models (such as the Redmi Smart TV X55) have additional settings:

• 🔇 Quiet Sound Mode: Limits maximum volume (good for children).
• 🎧 Choosing an audio output: if the sound is going through HDMI ARC Bluetooth can be turned off separately.
• 📶 Resetting sound settings: at the bottom of the menu there is an option to Reset sound settings - helps if the sound is lost after updating.

💡 Useful tip: If you switch between sound modes often, add the Mute shortcut to the home screen. To do this, press the Home button on the remote, select Change the home page and add the Quick Settings widget".

3. Disconnecting the sound for individual applications

On Xiaomi TVs with Google TV (such as Mi TV A2 43), you can turn off the sound for a particular application — for example, so that YouTube or Netflix do not emit sounds while the background music is running.

1. Open the app you want to turn off the sound for.
2. Press the Settings button on the remote.
3. Select the App Settings (App Settings).
4. Go to Sound and activate the No Sound option.

For PatchWall (older models), the algorithm is different:

• 📺 Launch an app (such as Prime Video).
• 🔊 Press the Volume button - on the remote to the end.
• 🔒 The sound will only turn off for this app until you close it.

⚠️ Note: Some apps (such as Disney)+ or OKKO) ignore the system settings of the sound and play the audio through its own player, in this case, only turning off the sound at the TV level (section 1) or removing the application will help.

4.Switching off the sound for HDMI-device

If you have an external device connected to your TV (Mi Box, game console, sound bar), you can send the sound over HDMI ARC or Optical, and then you can turn off the TV, and you can control the sound at the source.

• 🎮 Game consoles (PS5, Xbox: audio is turned off in the audio console settings (Separate Sound or Audio Output).
• 📦 TV-Prefixes (Mi Box, Apple) TV): Use the console to adjust the volume.
• 🔊 Sound panels/receivers: If the TV is connected to external acoustics, turn off the sound on the panel itself or in the menu HDMI-CEC.

To turn off the sound just for HDMI-port (for example, if one port is connected to the console, and to another – a computer):

1. Go to Settings → Devices and accessories → HDMI.
2. Select the port you want (e.g. HDMI 1 (ARC)).
3. Activate the option to turn off the sound for this port.

🔧 Technical nuance: On TVs with HDMI 2.1 (e.g. Mi) TV Q2 QLED) Sound can be transmitted via eARC. In this case, you need to go to Settings to turn off. → Sound. → Exit HDMI and pick off..

5. fix problems when the sound doesn't turn off

Sometimes users are faced with a situation where the sound on the Xiaomi TV is not turned off either by buttons or through the menu, the reasons can be different from a firmware failure to hardware malfunctions.

• 🔄 The sound is stuck on one level: restart the TV (power button for 10 seconds). If it doesn't work, reset the sound settings in the Settings menu. → Sound. → Drop it.
• 📱 Remote does not respond to the Mute button: check the batteries, try another remote, or control the sound through the Mi Home app (if the TV is connected to Wi-Fi).
• 🔊 The sound is only through Bluetooth headphones: turn them off in the Settings menu → Bluetooth or press Disconnect on the headphones themselves.
• 🛠️ After the update, the sound is gone: roll back the firmware (if available) or reset the TV to factory settings (Settings) → On TV. → Reset).

Critical information: On Xiaomi TVs from 2020 to 2022 (such as the Mi TV 4S), there was a common error when, after upgrading to PatchWall 3.0, the sound was only turned off visually (the Mute icon appeared on the screen, but the sound continued to go), the solution is to roll back the firmware through ADB or contact the service center for a flashback.

If none of these methods helped, check for hardware malfunctions:

• Connect external speakers to the TV through 3.5mm or Optical – if there is sound, the problem is with the TV speakers.
• Try another signal source (e.g., connect your laptop to HDMI) – if the sound is coming, the previous device is to blame.

💡

If the sound turns off on its own after 5-10 minutes, check the settings of the sleep timer (Settings → Timer).Perhaps Quiet Hour or Night Mode is activated, which automatically lowers the volume.

6.Switch off the sound through the Mi Home app

If you have an Android or iOS smartphone, you can control the sound of a Xiaomi TV through the official Mi Home app, which is convenient when the remote is lost or broken.

1. Install the Mi Home app from Google Play or the App Store.
2. Sign in with the same Xiaomi account as you do on your TV.
3. Add the TV to the app (if it doesn’t automatically show up, click + → TV and follow the instructions).
4. Go to the TV control tab and find the Mute button or volume slider.

📲 Important: To control the Mi Home, the TV must be connected to the same Wi-Fi network as the smartphone. If the TV is connected via cable, use the Mi Remote Controller (a separate IR control application).

Additional functions are also available in the app:

• 🎵 Installation of volume limit for children.
• 🔕 Turning off the microphone (relevant for voice-controlled models).
• 📡 Checking connected devices (such as sound panels or headphones).

⚠️ Note: In some regions (e.g. Europe), Mi Home TVs are restricted due to legal requirements. If the Mute button is inactive, try changing your Xiaomi account region to India or China (but note that this may affect other services).

7. Alternative methods: voice commands and gestures

Modern Xiaomi TVs support voice and gesture control, which can be useful for turning off sound without a remote.

Voice control

If your TV is equipped with a microphone (e.g. Mi TV Q1E or Redmi Smart TV X2022), you can use voice commands:

• 🎤 Say “Hi, XiaoAI” (for Chinese firmware) or “OK, Google” (for Google). TV).
• 🔇 Say one of the commands: "Switch off the sound" "Switch off the volume" "Set the volume to zero"

🔊 Nuance: To work with voice control, the TV must be connected to the Internet. If the command is not recognized, check the microphone settings in Settings. → Voice control.

Gesture management

Some models (such as the Mi TV Master) support gesture control through the camera to turn off the sound.

1. Activate the function in Settings → Smart Functions → Gesture Management.
2. Put your hand in front of the camera (at the top or bottom of the screen).
3. Make a gesture of "stop" (palm forward) or "quietly" (finger to lips).

⚠️ Attention: Signature control functions are unstable in bright light or if there are several people in front of the TV.

💡

Voice control and gestures are convenient alternatives to the remote, but require pre-configuration and a stable Internet connection.

FAQ: Frequent questions about the sound on Xiaomi TV