Why is the Xiaomi Mi TV not soundable?
Xiaomi Mi TVs (including the popular Mi TV 4A, Mi TV 4S, Mi TV 5 and Mi TV Q1) are usually stable audio systems, but even they are not immune to failures. Lack of sound is one of the most common problems users face. The reasons can range from banal (accidentally pressed button on the remote) to technical (damage to speakers or audio chip).
It is important to understand that turning off the sound is not always associated with a breakdown, and often the fault is a software failure, incorrect settings or conflict with connected devices (for example, a soundbar or a soundbar). AV-Before you bring the TV to the service center, you should check all possible options yourself - in 80% of cases, the problem is solved in 5-10 minutes.
In this article, we will discuss:
- 🔊 Basic ways to turn on sound (buttons on the remote, settings menu)
- 🔧 Software methods (audio reset, software updates)
- 🛠️ Hardware checks (cables, speakers, external devices)
- ⚡ Solving typical malfunctions (no sound in the HDMI, post-refreshment.)
If your Xiaomi TV suddenly stops playing sound, don't panic. Follow the instructions in order, and the problem will likely be fixed without the need for specialists.
Method 1: Checking buttons on the remote control
The most obvious but often overlooked reason for the lack of sound is the accidental pressing of the audio switch on the remote, which is the responsibility of the button with the speaker icon (usually located next to the volume regulators) on the Xiaomi Mi TV remote, which is the key that is turned off completely when pressed, but the image continues to be broadcast.
To bring back the sound:
- Press the button "Mute" on the remote again, and if the indicator on the TV flashes or if the notification "Sound on" appears, the problem is solved.
- If the “Mute” button doesn’t work, try to turn up the volume with the “+” or “−” buttons.**
- Make sure the remote is serviceable: point it at the smartphone camera and press any button – if the lens shows infrared glow, the remote works.
If the remote doesn't respond or the buttons don't help, go to the next method, and check if any of the volume controls are clamped (for example, due to fluid or mechanical damage).
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On some Xiaomi models (such as the Mi TV 5 Pro), the Mute button can be paired with a microphone for voice control, in which case hold it for 2-3 seconds to unlock the sound.
Method 2: Adjust the sound in the TV menu
If the hardware buttons didn't help, the problem may lie in the software settings. Go to the TV menu and check the following settings:
- Open Settings → Sound.
- Make sure that the “Loudness” slider is not set to a minimum (0).
- Check the "Sound Mode"** item - it should be set to Standard or Movie (not turned off).
- In the "Advanced" section**, disable the "Mute" option if it is active.
On Xiaomi TVs with Android TVs (such as Mi TV Q1), the path to audio settings may be different:
Settings → Device → Sound and vibration → VolumeIf the sound doesn’t appear after the changes, try switching the signal source (for example, from HDMI 1 to TV) and check the settings again.
Make sure the volume is > 0|
Check the sound mode (not "off") |
Turn off the option “No sound (Mute)” |
Switch the signal source (HDMI/TV)-->
Method 3: Reboot the TV
Software failures are a common reason for the lack of sound on the Xiaomi Mi TV. Rebooting the device helps in 60% of cases when the problem is not related to hardware failure.
- 🔄 Soft reboot: Press the Power button** on the remote for 5-10 seconds until the TV turns off and turns on again.
- 🔌 Hard reboot: Turn off the TV from the socket. Wait 1-2 minutes (this is important for resetting the capacitors!) Turn on the TV again and check the sound.