Xiaomi consoles (Mi Box S, Mi Box 4, Mi TV Stick) sometimes face problems with sound: it can disappear after an update, not be transmitted over HDMI or simply be turned off in the settings. If your TV is silent, and the picture is there, do not rush to carry the device into the service. In 90% of cases, the problem is solved in 2-3 steps without special knowledge.
In this article, we'll look at all the possible causes of the lack of sound and how to recover it, from basic volume settings to hardware malfunction diagnosis. Note: the action algorithm depends on the console model, the connection type (HDMI, Bluetooth, 3.5 mm) and the firmware version. We've taken into account all the nuances β select your case from the table of contents.
If the sound is gone after the software update, go to the section about resetting. If the problem occurs after connecting new speakers, check the section about Bluetooth devices.
Basic sound settings: check volume and output
So, start with the obvious: maybe the sound is just muted or directed at the wrong output. Xiaomi has two levels of volume control on the device and on the TV. Here's how to check them out:
- π Volume on Xiaomi remote: press the Volume button + (It's usually located to the right of the circular navigation joystick, and if the volume indicator appears on the screen, the problem is the settings of the TV.
- πΊ Volume on TV: Use the remote to turn up the volume. On some models (e.g. Samsung) QLED) sound HDMI It is controlled separately from the built-in speakers.
- π Connection Check: Make sure the cable is HDMI plugged HDMI ARC (If you're using a sound bar, try another port on the TV.
If you don't have sound after this manipulation, go to the set-top box settings. Go to Settings β Sound and vibration β Sound output and select:
- π§ HDMI β TV-to-receive;
- π Bluetooth β if wireless headphones are connected;
- π΅ SPDIF β Optical cable (not available on all models).
β οΈ Attention: On Mi TV Stick (1st and 2nd generation) no physical 3.5 mm connector β sound is transmitted only over the air. HDMI If you've connected a console through an adapter, check if it's working.
If the "No Sound" option is active in the Output menu, change it to HDMI or Auto. After changing the settings, restart the console (press the Power button on the remote for 3 seconds).
HDMI Sound Problems: Why TVs Don't Play Audio
If there is a picture on the screen, but there is no sound, it is the fault. HDMI-The protocol or settings of the TV. Here are the most common causes and solutions:
| Problem. | Reason. | Decision |
|---|---|---|
| The sound is only available through the built-in TV speakers | The TV has not switched to an external source. | On the TV remote, click Source β select HDMI (or HDMI ARC) |
| The sound is interrupted or distorted | Incompatibility of HDMI-CEC formats | Turn off the CEC in the settings of TV or consoles |
| No sound after connecting the sound bar | The panel does not support HDMI ARC. | Connect the panel directly to the console via HDMI or optical |
| There's a sound, but it's delayed. | Delayed audio processing (lipsinc) | In the TV settings, turn on Game Mode or adjust synchronization |
If the TV is older than 2015, it may not support modern audio formats (e.g. Dolby Digital+).
- Go to Settings β Sound and vibration β Sound format.
- Choose PCM over Auto or Dolby.
- Reboot the console.
β οΈ Note: Some models of Sony Bravia and LG OLED sound HDMI It is blocked if the port is activated Device Connect.
βοΈ Diagnostics HDMI-connection
Connecting Bluetooth headphones or speakers
If you use wireless headphones or speakers, the sound may be lost due to pairing issues. Here's how to set up Bluetooth on Xiaomi:
- Activate the search mode on the headphones (usually hold the power button 5-7 seconds until the indicator blinks).
- Go to Settings β Devices β Bluetooth.
- Select your headphones from the list and confirm the pairing.
- Return to Settings β Sound and Vibration β Sound output and select Bluetooth.
If the device is not located or the sound is interrupted:
- π Reboot your headphones: Turn them off for 10 seconds, then turn them on again.
- π± Reset the Device List: In the Bluetooth Menu, click Clear the List and Repeat the pairing.
- π Check the charge: discharged headphones can connect, but do not play sound.
The Mi TV Stick 4K and Mi Box S models have dual audio output, which allows you to output audio to your TV and Bluetooth device simultaneously. Activated in Settings β Sound β Dual audio output.
How to reset Bluetooth settings on the console?
Update firmware: if the sound disappeared after the update
When you update the software on Xiaomi consoles, you often get lost in the audio settings, which is due to changes in the audio drivers or conflict versions.
- Check the current firmware version: Settings β About the console β Software version.
- If you are older than 2.0.185 (for the Mi Box S) or 1.4.11 (for the Mi TV Stick), upgrade to:
resetting
Settings β Sound β Reset settings
If the sound appeared after the update, but became quieter - this is a feature of new firmware versions. You can return the previous volume through the engineering menu (see section below).
β οΈ Note: When you manually update, only use official firmware. Installing custom versions (for example, LineageOS) may result in the loss of support for Dolby Audio.
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Before upgrading, turn off all Bluetooth devices and switch the audio output to HDMI, which will reduce the risk of failure during installation.
Engineering menu: hidden sound settings
If standard methods don't work, you can try to change the audio settings through an engineering menu, which is suitable for advanced users, as incorrect settings can degrade the audio quality.
To open the engineering menu:
- Go to Settings. β About the prefix.
- Find the line build number and click on it 7 times in a row (the notification will appear "You became a developer").
- Return to the main settings menu β a new item for developers will appear.
- Enable USB Debugging and Allow location simulation.
- Install TV Engineer Menu from Google Play (if itβs not available, download APK from APKPure).
After the changes, reboot the console. If the sound gets worse, return the settings to the original state.
π‘
The menu allows you to tune the sound more accurately, but you only have to change the parameters if you understand the meaning of the parameters. Incorrect settings can lead to a complete absence of audio.
Resetting: The last chance to get the sound back
If none of these things work, reset your settings, and that will bring the console back to the factory settings, but it will delete all the apps and accounts you installed.
There are two types of discharge:
- Soft reset (saves data but resets audio and network settings):
- Hard reset (full restoration of factory settings):
After discharge:
- π The console will reboot (it can take up to 5 minutes).
- π¦ You will need to reconfigure Wi-Fi, log in to your Google account and install apps.
- π Check the sound immediately after downloading β it should recover.
β οΈ Attention: On Mi TV Stick hard reset is performed by holding the button OK on the remote when you turn on (before the appearance of the Xiaomi logo). Do not release the button ahead of time - this can lead to the device freezing.
Hardware malfunctions: when to contact the service
If the sound didn't appear even after the reset, the hardware might be the problem.
- π The console does not detect connected headphones or speakers.
- π΅ There is only one speaker (for 5.1 systems).
- π₯ There is a smell of burning or the console overheats.
- π The sound disappears after 10-15 minutes of work.
The most frequent hardware breakdowns:
| Problem. | Reason. | Decision |
|---|---|---|
| No HDMI sound. | The HDMI port or controller is damaged. | Replacement of the port (cost) ~1500β2500 β½) |
| Sound distortions | The failure of the audio chip | Chip soldering or board replacement |
| The prefix is off. | Power supply problems | Replacement of the block (~800β1200 β½) |
If the console is warranty, contact the Xiaomi service center. For self-repair, you will need:
- π§ Torx screwdriver T5 (hull-breaker).
- π₯ Solding station (for replacement of chips).
- π οΈ Multimeter (for checking circuits).
The cost of repairs in unofficial services starts from 1000 β½ (cleaning contacts up to 4,000 β½ (If the console is older than 3 years, it is cheaper to buy a new one.