How to turn on mute on Xiaomi TV: all ways to turn off the sound

Turning off the sound on a Xiaomi TV is a seemingly elementary task, but even this can raise questions for new owners, especially if we are talking about models with a custom remote (for example, Mi TV Stick or Redmi Smart TV X Series), where the mute button is hidden in the menu or works differently than on classic TVs. In this article, we will analyze all possible ways to turn off the sound from basic to alternative, and also solve typical problems when mute does not work or spontaneously works.

It is important to understand that on Xiaomi TVs (unlike many brands), the functionality of the switching off sound may depend not only on the model, but also on the version of the MIUI TV firmware. For example, in older versions for the Mi TV 4A, the mute button on the remote worked instantly, and in new firmwares for the Mi TV Q2, key retention may be required. We took these nuances into account and collected current methods for 2026.

1. Classic method: mute button on the remote

The most obvious method is to use a dedicated mute button on the remote control, and on most Xiaomi remotes, it is located in the top row on the right and marked with a sign. 🔇 (Sometimes without a signature, but there are some pitfalls:

• 🔘 On the remotes for Mi TV The Stick and Mi Box mute buttons may not be available, but instead use a key combination.
• 🔄 Some models (e.g. Redmi Smart) TV A Series) button only works when pressed once. Double press turns back sound.
• 🔋 If the remote is discharged, the button may not work – check the battery indicator (blinks red when pressing any key).

If there is no mute button on the remote, try alternative combinations:

• 🎛️ Loudness down (-) + OK (Hold 2 seconds – it works on Mi TV 4S mi TV 5 Pro.
• 🔊 Loudness down (-) + Loudness up (+) (Simultaneous pressing – for Redmi Smart TV X55.

⚠️ Note: On remotes with a touch panel (for example, Mi). TV Q1E) The mute button can be tucked under a swipe up the touchpad, see if the protective film is blocking it.

2. Disable the sound through the settings menu

If the remote is lost or the mute button is not working, the sound can be turned off via the system menu.This method is universal for all Xiaomi models, including the Mi TV ES and Redmi Smart TV X.

1. Press the Menu (or Settings) button on the remote.
2. Go to the Settings section → Sound (Settings) → Sound).
3. Select Volume and move the slider to the left (value 0).
4. Activate the option to turn off the sound (Mute) – it will appear at zero volume.

On some firmware (e.g. MIUI TV 3.0 for Mi TV 4X), the path may be different:

Settings → Device → Sound and image → Volume adjustment → Mute

If the menu is in English, look for sections of Sound → Volume → Mute. In recent versions of Xiaomi software, quick access to mute has been added through the notification bar – swipe down from the top edge of the screen and tap the speaker icon.

Make sure the TV is not in Night Mode (distorting sound)|Check the connected devices (HDMI, Bluetooth)|Turn off external speakers or soundbar|Update the firmware if the mute doesn’t work.-->

Voice control: "Okay, Google, turn off the sound."

Xiaomi TVs with support for Google Assistant (models of 2020 and later) allow you to turn off the sound with voice.

1. Activate the voice assistant by saying “OK, Google” or by pressing the microphone button on the remote.
2. Say one of the commands: 🗣️ "Turn it off" 🗣️ "Turn off the sound on the TV" 🗣️ "Mute" (works only on English firmware)

If the voice assistant does not respond:

• 🔌 Check your internet connection (without a network, voice commands don’t work).
• 🎤 Make sure the microphone on the remote is not silenced (some models have a physical switch).
• 🔄 Restart the TV by holding the power button for 10 seconds.

⚠️ Note: On PatchWall TVs, voice commands for mute may not be supported.

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If the voice assistant doesn't understand the command, try saying it in English: "Mute the TV." Often this works even on Russian-language firmware.

4.Alternative methods: HDMI CEC and mobile application

If the standard methods do not work, you can turn off the sound through:

Method 1: HDMI CEC (Manage from another device)

HDMI CEC allows you to control your TV from connected devices (such as the Xiaomi Mi Box or gaming console) to turn on mute:

1. Connect the device to the TV via HDMI.
2. In the settings of the TV, activate Settings → HDMI CEC → Enable.
3. Use the remote of a connected device (such as a PlayStation or Apple TV) to turn off the sound.

Method 2: Mi Home or Google Home

For Mi Home-enabled TVs (models with Mi TV L or Redmi Smart TV X prefix):

1. Open the Mi Home app on your smartphone.
2. Select your TV from the list of devices.
3. Slap the speaker icon in the bottom panel - the sound will turn off.

5. Hardware buttons: what to do if the remote is broken

Xiaomi TVs have physical control buttons that duplicate the remote's functions, and their location depends on the model:

• 📺 Mi TV 4A/4S: buttons are on the lower frame on the right (under the logo).
• 📺 Redmi Smart TV X: Touch buttons on the back (covered by a plug).
• 📺 Mi TV Q1E: One universal Joystick button under the screen.

To turn off the sound:

1. Find the Volume button (shrink volume) or universal joystick.
2. Hold it for 3-5 seconds – the sound will turn off (on some models the indicator will light up). 🔇).
3. To return the sound, repeat the action or press Volume+.

⚠️ Attention: On Mi TV P1 mi TV 6 hardware buttons can be locked in child mode.To unlock, hold Menu + Volume - 10 seconds.

6. Problem Solving: Mute does not work or does it work itself

If the sound is not switched off or mute is activated arbitrarily, the reasons may be as follows:

If the problem persists, reset the TV to factory settings:

Settings → About TV → Data Reset → Reset all settings

Once reset, the TV will return to the firmware out of the box and all application settings (including accounts) will be deleted. You can back up the settings in Settings → System → Backup.

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Before resetting, try updating your firmware: Mute bugs are often fixed in newer versions of MIUI TV.

7. Frequent Questions About Mute Mode on Xiaomi TV