Owners of Xiaomi wireless headsets often face a situation when the device stops working correctly after another update or change of the smartphone. Xiaomi Mi True Wireless Earbuds Basic 2 is no exception: sometimes a software failure blocks normal pairing or causes desynchronization of the left and right channels.
The procedure for completely clearing the memory of the gadget from accumulated errors does not require complex equipment or special skills. You do not need to disassemble the case or look for hidden buttons, since the entire process is controlled through the touch panels and Bluetooth interface of the phone.
In this article, we will discuss in detail the algorithm of actions for the Basic 2 model, which is radically different from the methods used in other lines of the brand. Proper execution of steps ensures that most software glitches associated with the transmission of audio streaming are eliminated.
Signs of the need to reset settings
Before you start taking drastic measures, it is worth making sure that the problem really lies in the headphone software. Often users try to reset when it is enough to restart the smartphone or update the Bluetooth drivers. However, there are specific symptoms that indicate that it is necessary to clean the internal memory of the headset.
One of the most common signals is when the phone sees the device but the connection doesn't set up or breaks immediately, and there may be a desynchronization where the sound comes from only one channel and the second one is silent, although there is a charge in both cases, and in some cases the indicators may flash incorrectly, ignoring the user's commands.
- 🔴 Headphones can’t see each other and work independently as two different devices.
- 🔴 Voice assistant stops responding to commands or activates spontaneously.
- 🔴 The sound is interrupted, extraneous noises or statics appear when playing.
- 🔴 The device appears in the Bluetooth list, but the status "Not connected" does not change.
If you see any of these symptoms, the probability of success after the cleaning procedure is more than 90%, and ignoring these signs can lead to the fact that the gadget will finally cease to be determined by the system.
⚠️ Warning: Before starting the procedure, make sure that the charge of the case and the headphones themselves is at least 50.
Preparation for the cleaning procedure
The success of the operation depends on proper preparation of the environment and the state of the equipment itself. The first step that is often ignored is to completely remove the device profile from your smartphone memory. As long as the phone remembers the old settings, it will try to restore them, ignoring the new parameters.
Go to your mobile device's Bluetooth settings, find Mi True Wireless EBs Basic 2, and select "Forget Device" or "Disable." After that, it is advisable to turn off the Bluetooth on the phone completely so that it does not search for the gadget during setup, a critical step without which subsequent actions may be useless.
☑️ Preparation for discharge
You also need to check the physical status of the contacts, and there are metal charging areas inside the charger case and on the headphones themselves, and if they get dust, pile from clothes or oxidation, the device may not correctly read the status of the case, which will violate the reset algorithm.
Gently wipe the contacts with dry, lilaless cloth. Make sure the headphones sit tightly in the sockets and the magnets hold them securely. Indicators should light up when placed inside, signaling the start of charging or ready to go.
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If the indicators do not light up when placed in the case, try to slightly press the headphones or move them to restore contact with the charging kicks.
Step-by-step reset instruction to factory settings
The process of returning to factory parameters in the Basic 2 model is accomplished by long-term retention of touch panels, which is different from the older versions, which required looking for a hidden button on the case case case, where all the logic is tied to the time of retention of touch.
Remove both earphones from the charger case. Make sure they are on (usually they turn on automatically when removed). Now you need to simultaneously touch the touch areas on both devices and hold your fingers for 5 seconds. At this point, the indicators should flash red, which signals the shutdown.
Don't let your fingers go right after you turn off! Keep holding your touchpads around. 15-20 You have to wait until the lights start flashing white three times in a row, and it's the triple white flash that confirms that the factory reset was successful.
Algorithm of action:
1. Remove the headphones from the case.
2 Press and hold the sensors for 5 seconds (red light) -> not to let go.
3. Hold another 15-20 seconds until triple blinking white.
4. Release and return to the case.Once the procedure is completed successfully, return the headphones to the charging case, which is necessary to fix new settings and reboot the internal controller, only after placing in the case and then removing the devices will be ready for new pairing.
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The key is the continuity of sensor retention: the transition from red to white should not be interrupted by finger release.
Reconjugation process
Once you've done the reset, your Mi True Wireless Earbuds Basic 2 is in standby mode, they don't remember any of the devices they've used before, and now you have to re-pair with your smartphone.
Turn on Bluetooth on your phone and start looking for new devices. Remove the headphones from the case, they must automatically go into pairing mode, which will signal a quick flash of indicators. The list of available devices will appear to say Mi True Wireless EBs Basic 2.
Click on the name of the device to connect. If it goes well, you'll hear the voice-approval "Connected" on the headphones. It's important to note that after the reset, the left and right channels first connect, and then they connect to the phone.
| Status of indicator | Meaning | User action |
|---|---|---|
| Blinks white (quickly) | Interconnection mode | Search for the device in Bluetooth |
| Blinking white (slowly) | Waiting for connection | Check the Bluetooth list |
| Burning white. | Successful connection | We can use it. |
| Blinks red. | Low charge/Switch off | Charge or restart |
If the phone requires PIN-When you connect, type 0000. However, in most modern smartphones, this step is automatic without user intervention.
Diagnostics and problem-solving
Even with the exact following of the instructions, nuances can occur depending on the version of the phone's operating system or the state of the headset battery. If the problem does not disappear after reset, it is worth checking a few additional parameters that are often overlooked.
One common cause is overflowing Bluetooth cache on the smartphone itself. On the Android operating system, accumulated service errors can interfere with the correct operation of new profiles. Try clearing the Bluetooth cache through the app menu or perform a full reboot of the phone before you try again to connect.
⚠️ Note: Do not attempt to reset if the headphones are in charge mode (red indicator in the case) The procedure is only performed when the devices are off the case or in standby mode.
Also worth paying attention to is the firmware version. The Basic 2 gets updates that can change the logic of the sensors. Check for updates through the Mi Wear app or Xiaomi Earbuds if you can install the connection.