Problems with the wireless headset Xiaomi AirDots or Redmi AirDots often take you by surprise: one earphone stops sounding, the device does not see the phone or the sound is distorted. In most cases, this is not a hardware defect, but a software glitch that is easily fixed by a forced reboot. Users often confuse a conventional shutdown with a full reset, which does not solve the problem of dissynchronization of the left and right channels.
The Hard Reset process for these models has its own characteristics and differs from standard Bluetooth gadgets. The right sequence of actions is critical, because the sensor control system requires accurate timing of the presses. If you ignore the nuances, the gadget can enter the pairing mode, but does not clear the internal error buffer, which will lead to a repetition of the problem in a short time.
In this article, we will discuss in detail the reset algorithms for all generations of erdots, from the first version to Pro and S. You will learn how to distinguish a software glitch from a physical failure and what steps to take if the standard procedure did not work. Careful follow-up will help to resuscitate the device without going to the service center.
Diagnosis: when you need a complete resetting of settings
Before you start taking drastic measures, you need to make sure that the problem really requires an intervention in system settings. Often users try to do Hard Reset when it is enough just to reconnect the device or clean the contacts. However, there are a number of symptoms that indicate the need to clean the memory of the headset.
One of the most common signs is that the channels are out of sync, you can hear the sound in only one ear, or you can hear the music playing in both ears, but with desynchronization, creating an echo effect. This happens when the Master headphone (usually the right one) loses contact with the Slave headphone (left) and starts broadcasting the sound directly from the phone, ignoring the second one.
- 🔇 The sound is played only in one headphone, the second is silent or makes quiet clicks.
- 📱 The phone sees two devices with the same name instead of one stereo pair.
- 🔋 Indicators burn incorrectly, for example, flash red at full charge.
⚠️ Warning: If the headphone indicator doesn't light up at all after 30 minutes of charging, resetting may not help, in which case the problem lies in the oxidation of contacts or deep discharge of the battery.
It is also worth performing the procedure if the gadget has ceased to respond to touch control or voice commands. The accumulation of errors in the cache of the Bluetooth module can lead to "hanging" of the firmware, resetting in this case is analogous to restarting the computer, clearing the controller's RAM from temporary files.
Preparation: charging and cleaning contacts
A key step that is often ignored is to ensure stable power during the procedure. The reset algorithm on the Xiaomi TWS is tied to long-term retention of touch zones, which consumes energy. If the battery charge is low, the device may turn off in the middle of the process, which will lead to incorrect firmware operation.
Place both earbuds in a charge case and make sure the lights are red. If there's no glow, wipe the metal contacts on the headphones themselves and inside the case with a dry waxless wipe. Sometimes a layer of earwax or oxides blocks the transmission of current, and the device "thinks" it's empty.
☑️ Pre-reset check
After you are convinced of the presence of charge, leave the headset in the case on 10-15 This will allow the voltage to be leveled out in the cells, and the stable voltage will ensure that at the critical point of reset, the microcontroller will not go into sleep mode, and then you can move on to the basic manipulations.
How to Reset Xiaomi AirDots 1 and 2 Generations
The classic AirDots and AirDots 2 (basic version) models have no physical buttons on the body, all control is through the touch zones hidden under the logo. To enter reset mode, you need to use a combination of taps, which the system recognizes as a memory clearing command.
Take both earbuds out of the case. Make sure they're not connected to the phone (pre-remove the device from the Bluetooth list and turn off the communication module on the smartphone itself). Now press and hold the touchpads on both headphones simultaneously. Hold for about 5 seconds until the lights go out.
Keep your fingers on! Once the lights are gone, keep holding the sensors for about a second. 15-20 At that point, the pairing list will be reset, and you'll see that the indicators will start flashing white. 3-4 It's gone, and then it goes out completely, which means that the memory is cleared, and the headphones are in a pairing standby mode.
Algorithm of action:
1. Extract from the case.
2. Hold the sensors for 5 seconds (until turned off).
3.Continue holding another 15-20s.
4. wait for 3-4 blinks of the white indicator.
5. Let go.⚠️ Warning: If you let your fingers go before the time, the headphones will simply turn off, but the settings will not reset.
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For convenience, hold your headphones with your fingers so that you don't completely overlap the logo, but the pressure was enough to activate the sensor. Use the index fingers of both hands to press simultaneously.
Once the procedure is completed successfully, place the gadgets back in the case, close the lid for 10 seconds and retrieve. Now they must start flashing white quickly, waiting for a connection to the new device. The Bluetooth list should appear one device, not two.
Features of the reset of Redmi AirDots S and Pro models
The S and Pro series have a modified sensor logic and a more complex internal architecture. AirDots S adds game mode support and improved codec, requiring more accurate reset timing. A couple of seconds error can leave the headphones in mono mode.
For Redmi AirDots S, the procedure is similar to the basic one, but retention time can vary. Some batches require sensors to be held up to 30 seconds after the initial shutdown. If the standard method didn't work, try increasing the interval. The indicator should flash red and then white.
In the case of the AirDots Pro and Pro 2, the situation is complicated by the presence of active noise cancellation (ANC), reset affects not only the Bluetooth module, but also the audio processing settings. Long pressing (more than 20 seconds after switching off) can lead to calibration of the microphones, so watch the indication carefully.
| Model | Retention time (after off) | Indication of success | Features |
|---|---|---|---|
| AirDots 1/2 | 15-20 seconds | 3-4 flashing white | Basic version |
| AirDots S | 20-25 seconds | Blinking red and white | Low delay |
| AirDots Pro | 15-20 seconds | White pulse | There's an ANC. |
| AirDots 3 | 10-15 seconds | Fast blinking. | New design |
Importantly, in models that support Xiaomi Earbuds, sensor resets also clear the user equalizers, returning them to factory values. If you customized the sound to yourself, you will have to reset the profile after resetting.
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The main sign of a successful reset on all models is a change in the behavior of the indicator (a series of blinks) after the off phase, which confirms the cleaning of the pairing memory.
Re-coupling procedure with the phone
Once you've done Hard Reset, the headphones are in a blank slate state, and they don't remember your phone, and they're going to try to sync with each other, and this is critically important, because you have to connect your left ear to your right ear first, and then to your smartphone.
Turn on Bluetooth on your phone, but don't connect to the headset yet. Remove both earbuds from the case at the same time. Wait 5-10 seconds. They're looking for each other. If it's a success, you'll hear a voice message, "Pairing," or a distinctive beep, and only one indicator will flash (or they'll blink synchronously).
- 📲 Find the Bluetooth device "Mi True Wireless EBs Basic..." or "Redmi AirDots".
- 🔗 Click on the name to connect.
- ✅ Wait for the Connected message and the Connected voice".
If the phone sees two devices with the same name, then the synchronization between the headphones did not occur, in which case remove both devices from the list, put the headphones in the case, close the lid and repeat the reset procedure again, paying more attention to the simultaneity of the press.
⚠️ Warning: Don't try to plug in just one headphone. TWS (True Wireless Stereo requires the headphone to first find the slag before triggering an external signal.
Solving the problem: if the reset did not help
There are situations where even multiple resets don't work, where one earpiece is silent or the connection is constantly broken, and in this case, the problem may not be the software, but physical factors or deep discharge.
Check the safety films on the charging contacts. New devices sometimes forget to remove the transparent stickers from the metal pads inside the case. It is also worth trying to charge the case from another power source, for example, from a computer port or other charging unit, since unstable voltage could cause a charge controller error.
Secret Reanimation Method
If nothing helps, a Bluetooth module may have failed in one of the headphones, a common problem after falls or moisture, in which case hardware repair is inevitable, but for entry-level models it is easier to buy a new kit than to look for parts.