Owners of Xiaomi wireless acoustics often face a situation where once stable gadgets begin to behave unpredictable: the gadget may stop seeing the phone, the sound becomes intermittent, or one of the headphones simply stops charging. In such cases, panic early, as most software failures are eliminated by a simple procedure known as Hard Reset.
Back to factory settings is a universal electronics “cure” method that clears the device’s internal memory of accumulated pairing errors. For Xiaomi Mi True Wireless, this operation is especially relevant, since Bluetooth protocols sometimes conflict with updates to smartphone operating systems. Understanding how to perform the reset correctly will save you time and nerves.
In this article, we will take a look at all the known reboot methods for the different Mi True Wireless Earbuds models, not only the standard sequence of actions, but also the nuances that are often overlooked, which will help to avoid situations where the procedure is performed seemingly correctly, but there is no result.
Reasons for the need to reset headphones
Before you start taking action, it’s important to understand the nature of the problems that arise. Software failures in the headphone microcontroller can occur for various reasons, from a voltage spike during charging to a conflict of Bluetooth profiles. Often users do not even notice the moment when the device is “clogged” with unnecessary data about previous connections.
One of the most common causes is the left and right channel being out of sync, and in TWS (True Wireless Stereo), one earpiece is the master and the other is the slave, and if the connection is broken, you can only hear the sound in one ear or you can see the strange behavior of the indicators, and the reset in this case forcefully replays between the modules.
Also, the memory cleaning needs to be done when you sell a device or transfer it to another user, and Mi True Wireless has a list of the last 7-10 connected devices inside it, so that the new owner can't automatically connect to your gadgets, you have to erase the list completely.
- 🔌 Headphones don’t charge in the case or the indicator is lit red, although the battery is full.
- 📱 The smartphone sees the device, but writes an error "Can not connect" or "Profile error".
- 🔊 The sound disappears in one of the channels or there is a strong dissynchronization of the audio.
- 📉 A sharp decrease in battery life for no apparent reason.
Importantly, resetting won't help if the problem is physical, because if Xiaomi has lost contact inside the case or the speaker is wheezing because of moisture, the software methods will be useless, and in such cases, diagnostics are required in the service center.
Preparation for the discharge procedure
The success of recovery surgery depends not only on the correctness of the presses, but also on the pre-preparedness. Battery charge plays a key role: if the case or the headphones themselves are discharged to zero, the reset process can be interrupted halfway, which will lead to even more serious errors in firmware.
The first step is to remove the old pairing. Go to the Bluetooth settings on your smartphone, look up Mi True Wireless Earbuds in the list, and select the option "Forget the device" or "Cancel pairing." This is a critical step that many people ignore, and then wonder why the reset didn't help.
⚠️ Warning: Before starting the procedure, be sure to clean the contact pads on the headphones and inside the case with a dry cotton swab. Oxidation or dust may prevent the correct reading of the charge status, and the case will not realize that the headphones are installed for resetting.
Once cleaned, place both earbuds in the charging case, make sure they sit tight and the magnets pull them to the contacts, the headphones themselves (if any) or the case indicator should light up, signaling the start of charging, and only after making sure that contact is available, you can proceed to the next step.
☑️ Checklist before reset
Universal Reset Method for Most Models
Most Xiaomi Mi True Wireless models, including popular Basic, Air 2 and Air 2S versions, use a similar reset algorithm tied to the case function button, which is usually located on the back or bottom of the charging case.
So the process is, you put both earbuds in the case, and you leave the lid open. You find a circular button on the case. You have to press it and hold it for a certain amount of time. 15-20 seconds.
As you hold the button, the indicator on the front of the case will flash. At first, it may flash white (pair mode), but if you keep holding the button, it must change the behavior. Reset often requires waiting until the indicator lights up in orange or flashes red quickly, depending on the specific revision of the device.
Once you see a specific flash indicating a reset, release the button. The headphones automatically turn off and in a few seconds go back to the device search mode, which means that the memory is cleared and the gadget is ready for a new pairing.
| Model headphones | Positioning of the button | Retention time | Indication of discharge |
|---|---|---|---|
| Mi True Wireless Earbuds Basic | Inside the case (between compartments) | About 15 seconds. | Indicators flash 3 times |
| Mi True Wireless Earbuds 2 | Behind the case | 10-15 sec. | White indicator flashing |
| Mi True Wireless Earbuds 2S | Downstairs case | 10 seconds. | Orange blinking |
| Mi True Wireless Earbuds 3 Pro | Back/bottom of the case | 10 seconds. | The indicator goes out and lights up. |
What to do if the button is not pressed?
Resetting headphones without a physical button
Not all Xiaomi models have a mechanical button on the body, and in budget and some new series, engineers have abandoned this element for the sake of compactness and moisture protection, in which cases the reset procedure is performed exclusively through touch control on the headphones themselves.
To do Hard Reset without a button, you need to remove the headphones from the case. Then simultaneously touch the touch zones on both headphones and hold your finger for about 5-7 seconds until they turn off. After turning them off, put them back in the case, close the lid, open again and repeat the procedure of holding the sensors again, but for longer - about 20 seconds.
An alternative method for models without a button involves using the Mi Home or Xiaomi Earbuds app. If your headphones support ecosystem connectivity, there may be a hidden "Reset" feature in the device menu inside the app, but this method does not work for all regions and firmware versions.
⚠️ Attention: When resetting through touch panels, it is very important to synchronize the presses. If you touch one headphone before the other, the device will perceive this as a music control command (switching a track or calling an assistant), and not as a signal to reboot.
If neither of these methods works, try deep discharge. Leave the headphones in the open-lid case until the case and the headphones are completely discharged and no longer respond. After the total loss of charge, put them on charge for 2-3 hours. Sometimes this forcefully restarts the power controller.
💡
Use the Mi Home app to check firmware version. Often, firmware updates solve stability issues better than resetting settings.
Diagnosing problems after resetting
Once you have completed Hard Reset, you need to do the primary pairing procedure correctly. Don't rush to play music right away. First, make sure that the old Mi True Wireless profile is completely removed from the Bluetooth list on the phone. If it remains, the new connection may go through the old, erroneous parameters.
Open the case cover with the headphones inside. The indicator should start flashing often, signaling the search mode (Pairing Mode). Find the device in the list on the smartphone and click "Connect." It is important to connect with Bluetooth on and in the immediate vicinity of the case (no further than 10-15 cm).
If you don't have sound or only one channel after you've connected, check the balance of sound in your phone's settings. Sometimes, after a reset, your phone's system settings can stick in mono mode, and check if Mono-audio is activated in Android or iOS special features.
- 📱 Make sure the phone does not have Do Not Disturb mode on it, blocking media sound.
- 🔋 Check if the headphones are charged after the reset procedure (they may have discharged in the process).
- 🔄 Try connecting your headphones to another device (tablet or laptop) to prevent a smartphone breakdown.
When the headphones are seen as two separate devices (e.g., "Mi True Wireless L" and "Mi True Wireless R"), this means that they are not synchronized with each other, in which case the reset procedure should be repeated, paying special attention to simultation of pressing (simultaneous) or holding the case button.
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If after double reset and reconnect the problem persists with a high probability of a faulty battery or Bluetooth module in one of the headphones.