The problem of desynchronization of the left and right channel is a classic “disease” of the majority of the population. TWS-The Xiaomi Mi True Wireless Earbuds are often faced with a situation where one ear is working and the other is silent, or the smartphone sees two different devices instead of one headset. This is due to the dissynchronization of the internal Bluetooth module between the headphones themselves.
Don't panic and bring it to the service center. In 95% of cases, a simple software reset helps, which returns factory settings and makes the headphones "marry" each other again. Below we will discuss in detail the algorithms of actions for different models and operating systems.
Before you start taking drastic measures, it is important to understand that the reconnection procedure requires consistency. Chaotic button pressing can cause the device to go into deep standby mode or start flashing indicators in the wrong mode.
Diagnosis: why headphones do not connect
Before you reset, you have to rule out the trivial causes of the malfunction. Often the problem is not the software failure, but the elementary discharge of the battery or contamination of the contacts. If one of the headphones is discharged to zero, it will not be able to enter the pairing mode.
It’s also worth checking the Bluetooth settings on the smartphone itself, and sometimes the phone “remembers” the old connection profile and tries to connect to it, ignoring the current state of the headset, in which case it helps to completely remove the device from the list of previously used ones.
⚠️ Note: If after placing in the case, the indicators do not light up or burn with dim light, first charge the case and headphones during the course of the day. 30-40 Resetting on a discharged battery may not be correct.
There are several typical scenarios indicating the need for reconnection:
- 🔇 The smartphone sees only one headphone (left or right), and the second remains invisible.
- 📡 The Bluetooth list shows two identical devices (e.g., "Mi True Wireless" and "Mi True Wireless").
- 🎵 The sound is only played in one ear or the channels are mixed.
- 🔌 Headphones do not automatically connect after being removed from the case.
Making sure that the problem is in the program desynchronization, you can move to active actions.
Preparation for resetting settings
The success of the operation depends on proper preparation. The first step should always be to delete the old connection profile. Go to your smartphone's Bluetooth settings, find the Mi True Wireless list, and click "Forget the device" or "Delete."
After that, be sure to turn off Bluetooth on your phone. This is a critical point: while the phone is actively searching for the device, the headphones may not go into the “pairing mode” as they will try to restore old communication.
☑️ Preparation for reconnection
Put both earbuds in the charge case and make sure the lid is tightly closed. If the model doesn't have a case or it's faulty, make sure both earbuds are off (the indicators don't burn).
Instructions: reset for models with a button on the case
Mi True Wireless Earbuds Basic 2, Essential and newer versions often feature a functional button on the case.
Place both headphones in the case and leave the lid open. Find a circular button on the end or back of the case. Press it and hold it for 15-20 seconds. The indicator inside the case (or on the front panel) should start flashing white, then red, and again white.
Once you see the white light flashing quickly (usually 3 times), release the button. This is a signal that the reset has been successfully passed, and the headphones have gone into the search mode for a new device. You can now turn on Bluetooth on your phone and search.
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If the indicator doesn't flash white, try to press the button for a longer time, up to 30 seconds. Some revisions require longer retention to enter reset mode.
It's important not to take the headphones out of the case during the reset process, but to be inside to sync with each other through the charging contacts, not over the air, and only after the procedure is successfully completed can they be removed to connect to the phone.
Instructions: reset for models with touch control
For budget models like the Redmi AirDots or Mi True Wireless Earbuds Basic without a button on the case, touch reset is used, and touch zones on the headphones themselves play a key role.
Remove both earbuds from the case. At the same time, press and hold the touchpads on both earbuds for 5-7 seconds until they turn off (the indicators go out).
Keep holding the sensors for about 20 seconds. First they turn on, then they turn off again, and eventually you'll see a triple flash of the indicator, which means that the pair connection is reset, and the devices are ready for new synchronization.
| Model headphones | Type of management | Indication of discharge | Retention time |
|---|---|---|---|
| Mi True Wireless Basic 2 | The button on the case | White flashing | 15-20 seconds |
| Redmi AirDots / Basic | Headphone sensor | Triple flashing. | 20-25 seconds |
| Mi True Wireless Essential | The button on the case | White flashing | 15 seconds |
| Mi Air 2 / 2S | Double touch. | Fast blinking. | 5 sec (2 times) |
After a successful procedure, put the headphones back in the case, close the lid and wait 5-10 seconds. Then open the case next to the phone. The devices must automatically connect to each other, and only then they can be searched for in the Bluetooth menu.
Interface with Android and iOS: features
The process of connecting to Android and iOS smartphones is almost identical, but has its own nuances in the interface. After performing the reset, turn on Bluetooth on your mobile device and start searching for new devices.
The list of available devices should show one name that matches your model (e.g. Mi True Wireless EB Basic) If you see two identical names, then the reset failed and the headphones did not sync with each other.
It is important for iPhone owners to know that permission to use the microphone may be required after connecting, and in Bluetooth iOS settings, you can change the name of the device and check the charge level of each headphone separately if you have Mi Wear or Xiaomi Earbuds installed.
Android smartphones, especially from Xiaomi, may have a pop-up with a connection animation (Mi Pop-up) that is a normal MIUI response. If the window doesn't show up, just click on the device name in the pairing list.
Addressing common problems
Sometimes even after doing all the steps correctly, the headphones refuse to work in pairs. One common reason is that the profile is stuck in the phone's memory. Try to completely clear the Bluetooth cache on your smartphone through the developer menu or app settings.
Another problem is that one of the headphones has a low battery charge, and if the left ear is discharged more than the right ear, it may not be able to sync in time, and leave the case with the headphones on charge for an hour, even if the indicators show full charge.
⚠️ Warning: Do not try to connect your headphones to two different phones at the same time during setup, this will cause address conflict and channel de-synchronization.
If nothing works, maybe the problem is the hardware. Check the charging contacts on the headphones and inside the case. Oxidation or dirt can prevent the reset signal from being transmitted. Wipe the contacts with a dry cotton swab.
The secret method for "dead" headphones
In rare cases, flashing the headphones through the official app helps if the model supports this feature, but for the base models of Mi True Wireless this method is not available, and reliance on mechanical reset remains the only option.
Prevention and proper operation
To avoid a repeat of the desynchronization situation, follow simple rules of use: always return the headphones to the case after use, even if you plan to put them back on again in 10 minutes, which keeps them connected to each other.
Try not to carry one earpiece far away from the other when they are removed from the case and on. If the distance exceeds 10-15 meters, communication may break, and automatic recovery does not always work correctly.
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The main guarantee of stable work TWS-headphones - always put them in the case to turn off, and not wait for the auto-turn off on the timer.
Clean the speaker grid and charging contacts regularly. Sulfur and dust can block sensors or interfere with charging, indirectly affecting the stability of the headphone software.