How to turn off headphones on Xiaomi Redmi 5: all working ways

Why Xiaomi Redmi 5 doesn’t see headphones shut down?

You got your headphones out of the Xiaomi Redmi 5 jack, but the phone still thinks they're connected? The sound keeps going through a non-existent headset, the microphone doesn't work, and the status bar has an icon of headphones on? This problem is familiar to many owners of budget Xiaomi smartphones, especially after several years of use, due to hardware and software failures that prevent the system from correctly determining the state of the 3.5 mm jack.

80 percent of the time, it's solved without repair -- just reset the audio settings, clear the connector, or restart the device -- but sometimes more radical measures are needed, like factory resets, or even an audio chip replacement. In this article, we'll look at all the working ways to turn off the Redmi 5 headphones, from the simplest to the most complex, with step-by-step instructions and explanations.

Before you start fixing, check the obvious: maybe the headphones are connected via Bluetooth (open the notification curtain and turn them off there) or there is debris in the connector. If the problem persists, read on.

Method 1: Rebooting your phone is the fastest method

The first thing you should try is a classic reboot. 30-40% cases where the failure is caused by a temporary conflict in the sound control system. 5 Reboot takes no more than a minute and requires no special skills.

How to properly reboot:

• 🔄 Press the power button on 3-5 A few seconds before the menu appears.
• 📱 Select “Reboot” (or “Restart” in English firmware).
• ⏳ Wait for the phone to turn off and on (usually) 20-30 seconds).

After you restart, check if the headphone icon has disappeared in the status bar. If not, move on to the next method. Importantly, do not use a forced reboot (pressing the power + volume button), as this can aggravate the problem in hardware malfunctions.

Method 2: Cleaning the 3.5mm connector – if the phone “can’t see” shutdown

One of the most common causes of false alarms is contamination or oxidation of contacts in the audio jack, and dust, pile from your pocket, sweat, or moisture can create a false signal about the connected device. On Redmi 5, the jack is located at the bottom of the case and is particularly vulnerable to debris.

To clean the connector:

1. 🔦 Take a flashlight and inspect the connector for foreign objects (hair, dust, rust).
2. 🧹 Carefully remove garbage with a toothpick or plastic spatula (do not use metal objects!).
3. 💧 If there are traces of oxidation, moisten the cotton swab in an alcohol solution (at least 70%) and wipe the contacts.
4. 🌬️ Dry the connector. 10-15 minutes (can be dryer at minimum power).

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Do not use compressed air to clean the connector – this can drive the dust deeper and damage the contacts.

After cleaning, plug and disable the headphones several times to "develop" the contacts. If the problem persists, proceed to software methods.

Method 3: Resetting sound settings through an engineering menu

If hardware methods didn’t help, the problem could be an audio driver or sound chip settings failure. The Xiaomi Redmi 5 has a hidden engineering menu through which you can reset the sound parameters to factory.

Resetting instructions:

1. 📱 Open the Phone app and enter the combination: ##36446337##.
2. 🔧 You will be taken to the engineering menu. Go to the Hardware Testing section. → Audio.
3. 🔄 Find the Headset Mode option and select Normal Mode.
4. 📲 Return to the main menu and select Clear All (clear all settings).
5. 🔙 Reboot the phone.

If the engineering menu doesn't open, check if the carrier is blocking access, in which case try the alternative code: ##4636##, then go to the Audio tab.

Method 4: Reset all phone settings (without data loss)

If previous methods didn’t work, the next step is to reset your audio and network settings, which won’t delete your files (photos, music, messages), but will return all system settings, including audio, to factory settings.

Step-by-step:

• ⚙️ Open the Settings. → Additionally. → Resetting settings.
• 🔄 Select Network and Sound Reset (or Reset Network & Audio Settings).
• 🔐 Enter the password (if set) and confirm the reset.
• 📱 Wait for the phone to restart (it will take). 1-2 minute).

After reset, check if the headphone icon is gone. If not, the problem may be in the hardware (damaged connector or audio chip).

Make a backup copy of contacts

Remember passwords from Wi-Fi

Save important SMS (if needed)

Make sure your phone is at least 50 times charged%-->

Method 5: Update or roll back firmware (if the failure after the update)

Sometimes the headphone problem comes after the MIUI update, which is due to bugs in new firmware versions, especially if you are using Global Stable or China Stable builds, in which case a rollback to the previous version or an alternative firmware installation will help.

How to check and update the firmware:

• 📲 Go to Settings. → The phone. → Updating the system.
• 🔍 Check the updates available. If you have a new version, install it.
• 🔄 If the problem has appeared after the last update, try to roll back via Fastboot or Recovery.

The rollback will require:

1. Download the necessary firmware version from the official Xiaomi website.
2. Unpack the file and move it to the root of the phone’s memory.
3. Go to Recovery (Plug Power + Volume up when the phone is off).
4. Select Install update.zip and confirm installation.

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If you’re not sure about your skills, don’t install custom firmware (like LineageOS or Pixel Experience) – this can cause a complete loss of sound or “bricking” of the phone.

If after the update or rollback the problem remained, most likely to blame hardware failure - damage to the connector or audio chip.

Method 6: Hardware Repairs – When Nothing Helps

If none of the software methods worked, the problem lies in a physical malfunction. On Xiaomi Redmi 5, the most common ones fail:

• 🎧 3.5 mm connector - oxidation of contacts, break of tracks on the board.
• 🔊 Audio chip (usually Qualcomm) WCD9335) — overheating.
• 🔌 Audio module plume - departs from the motherboard.

Cost of repair in the service center:

Before the repairs:

⚠️ Note: If the phone is warranty, do not open it yourself - this will void warranty obligations.

Redmi 5 often has a problem with the collapse of the contacts of the audio chip due to overheating of the processor. If the phone is very hot during games or charging, the risk of such a malfunction increases 3 times.

Frequent questions about the problem with headphones on Redmi 5