Owners of Xiaomi, Redmi and POCO smartphones often face a situation where the device begins to voice the name or number of an incoming subscriber, which can be convenient for people with visual impairment, but in most cases this feature is annoying, especially in quiet places or in meetings.
The reasons for this behavior can be both specially enabled settings in the call menu and activated special mode TalkBack, which is often run randomly. In this article, we will discuss all possible scenarios and ways to eliminate them.
You don't have to be an Android expert to do this, we've developed a step-by-step guide to help you bring silence back to your gadget, and it's important to act consistently, checking each item, because the menu layout can vary slightly depending on the version of MIUI or HyperOS.
Configure the standard function "Voice of the name"
The most common reason is the regular MIUI shell feature, designed to make driving easier, which allows the driver to avoid being distracted by the screen when he hears who is calling, but by default, it can be active all the time, not just when the headset is connected.
To turn off this option, go to the Phone app. On the main call screen, find the menu icon, which usually looks like three bars or a gear in the upper right corner.
In the list that opens, look for the section that is associated with incoming calls, which can be called Incoming calls or Additional. Inside, you will find the name voice switch. If it is active, just click on it to deactivate the function.
Sometimes the system suggests choosing the conditions under which the name will be pronounced, make sure you choose "Never" or turn off the "Always" and "Only through the headset" options if you don't need the latter either.
⚠️ Note: After updating the firmware settings may reset to factory values, so if the problem returned after the update, check this item again.
Checking the special features mode TalkBack
If turning off the settings in the call didn't help, and the phone keeps talking, not just making calls, but also making actions on the screen, chances are you have TalkBack enabled. It's a visually impaired service that completely changes the logic of how you control your smartphone.
Often, users activate it randomly by quickly pressing the volume button or making a certain gesture, in which the phone dictates everything that happens on the display, including incoming notifications and calls, and you can turn it off through the system settings.
Go to Settings → Advanced Settings → Special. Features. Find TalkBack on the list and turn off the switch. The system may ask for confirmation — agree.
There is also a quick way to turn off if the screen reacts to touch: press both volume buttons simultaneously for 3-5 seconds. If the function was activated through the hot keys, this action will deactivate it.
- 🔍 Go to the menu "Special. opportunities" in the general settings.
- 🔍 Find the “Vision” section or a list of services at once.
- 🔍 Select TalkBack and click “Disable».
- 🔍 Confirm the action in the pop-up window.
Why does TalkBack turn on itself?
Google and Siri Voice Assistant
A third possible reason for calling voice is voice assistants. Google Assistant or Siri (on global versions) may have an announce call resolution, a separate feature that doesn't depend on the phone's settings.
To check your Google Assistant settings, open the Google app or click the Assistant button. Go to the settings (usually through your profile or menu button) and look for the Phone or Notifications section. There may be an "Advert Calls" option.
Inside this menu, select "Never" or turn off the slider, which will prevent the ascent from interrupting you with voice messages that someone is calling you, even if the screen is off.
It’s worth noting that on some Redmi and POCO models with global firmware, this feature is integrated deeper into the system. If you can’t find it in the Google app, check the Digital Wellbeing section.
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If you use a Bluetooth headset, check the settings of a particular device in the Bluetooth menu. Some headphones have their own app where you can configure voice notifications separately from your smartphone.
Third-party applications and number determinants
Often users install applications to identify the number and block spam, such as GetContact, NumBuster or Yandex. These programs can intercept incoming calls and voice the name of the contact on their own, ignoring the system settings Xiaomi.
You need to check the list of installed applications. If you find number detectors there, go to their settings. Look for Voice, Voice, or Voice, and that's where the switch is hidden.
In addition, these apps may request special permissions to access the phone, and if you do not use the voice alert feature in these programs, the easiest way to remove them or revoke permissions is to use the voice alert function.
Also check if you have an app (Android Auto or Mi Car) that can force voice notifications when you connect to the on-board system.
Comparison of disconnection methods
Different ways of solving the problem have their own peculiarities, and below is a table that will help you quickly orient yourself which method is suitable for your case, depending on the symptoms.
| Symptoms. | Probable cause | Where to find a solution | Difficulty |
|---|---|---|---|
| The phone only calls the name when you call. | MIUI Call Settings | Appendix Phone → Settings | Low. |
| The phone reads all the actions on the screen. | TalkBack mode | Settings → Special. opportunities | Medium |
| The voice sounds even with the screen off. | Google Assistant | Settings Google / Assistant | Low. |
| Voiceover appears after installing the application | Third-party software | Settings of the determining application | Low. |
As you can see from the table, most of the time, the problem is solved within a single menu, but if the symptoms are mixed, there may be multiple factors at the same time.
For example, you can have a regular voiceover on and a background app running at the same time, and you'll need to turn off both audio sources for complete comfort.
Resetting settings and additional actions
If none of these methods worked, there may have been a software failure, and in this case, you can try resetting the phone app to the factory settings, which won't delete your contacts, but will return the call settings to their original state.
To do this, go to Settings → Apps → All apps. Find the list “Phone” (or “Calls”). Click on “Clean” and select “Reset” or “Clear all data”.
Another radical but effective method is to check in safe mode: load your smartphone in safe mode (usually by pressing the off button on the lock screen), if the voiceover is missing in this mode, then the third-party application is to blame.
⚠️ Note: Resetting the phone app can delete your call history if it is not synced to the cloud.
☑️ Checklist to fix the problem
Frequently Asked Questions (FAQ)
Why does the phone turn on voiceover after the reboot?
Can I just leave the voiceover for the headset?
Does the device region affect the presence of this function?
What if the screen is locked and I can’t press anything?
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The main reason for voice support calls on Xiaomi is the active feature “Name voice” in the Phone application or the randomly enabled TalkBack mode.
Hopefully, these tips have helped you customize your device, and now your Xiaomi will be quieter and more predictable, allowing you to focus on the conversation rather than the system’s voice comments.
Remember that regular system and application updates help eliminate similar software glitches. keep an eye out for updates in the About Phone menu to get fixes from developers.