How to turn off voice when calling Xiaomi: all the ways to MIUI 14/15

Why Xiaomi Smartphone Is Voiced Incoming Calls and How to Fix It

Are you tired of the intrusive voice that loudly says "Incoming Call from Mom" or "Subscriber: Unknown" when calling on your Xiaomi, Redmi or POCO? This feature, which the manufacturer calls "voice call alert," is enabled by default on many MIUI-enabled devices. It can be useful for people with disabilities or in situations where you can't look at the screen. But for most users, it's an annoying element that interferes with concentration and attracts unnecessary attention in public places.

In this article, we’ll look at all the ways you can turn off voice alerts, from standard MIUI settings to hidden developer settings. The instructions are relevant to the latest versions of MIUI 14/15 firmware based on Android 13/14, but most of the methods work on older devices (starting with MIUI 12), and we’ll also explain why voice can continue to sound even after the settings are turned off, and how to fix it once and for all.

Before you get to the instructions, make sure that the problem is with the system voice assistant, not with a third-party application (like Google Assistant or Truecaller). If the voice only appears when calling through messengers like WhatsApp or Telegram, the solution will be different – read about this in the last section of the article.

Method 1: Disabling voice alerts in standard MIUI settings

The most obvious and safe method is to use the built-in MIUI settings. It is suitable for most models, including the Xiaomi 13/14, Redmi Note 12/13, POCO F5/X5 and other devices based on Android 12+.

Here's the step-by-step instruction:

1. Open the Settings app (the gear icon on the home screen).
2. Go to the section Sound and vibration.
3. Scroll down and find Voice Call Alert (on some firmware it may be called Voice Inbound Calls).
4. Move the slider to the off position.
5. To save the changes, you may need to restart the device.

If you don't have one on your menu, it's managed through a special feature, and then do the following:

• 🔹 Go to Settings. → Special facilities.
• 🔹 Select Hearing (or Sound and Text on Some Firmware).
• 🔹 Find the voice option for incoming calls and turn it off.
• 🔹 Reboot your phone to make the changes take effect.

On some devices (such as the Redmi 10C or POCO M4 Pro), this option may be hidden under additional settings. If you do not find it, try searching for the settings (the magnifier icon in the upper right corner of the screen) and entering the "voice call" query.

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If the voice continues to sound after the shutdown, check the settings of the Phone (dialer) application. Sometimes the voice settings are duplicated there.

Method 2: Use Do Not Disturb mode to block voice notifications

If the standard shutdown doesn’t work or the voice only appears in certain situations (e.g. at night), you can use the Do Not Disturb (DND) feature, which does not turn off voice alerts completely, but allows you to control when they will sound.

How to set up:

• 📱 Open the Settings. → Sound and vibration → Don't disturb.
• 🔕 Activate the mode by transferring the slider to the position on..
• 🕒 Set up a schedule (for example, 23:00 to 8:00) if you want to turn off your voice only at night.
• 🔊 In the Exceptions section, remove the tick from the Calls item or configure them at your discretion.

Note that DND mode blocks all notifications by default, including alarm clocks. To avoid this, add the desired applications to the exceptions:

1. In the Do Not Disturb settings, select Allow exceptions.
2. Add the Watch (for alarm clocks) and Messages (if you need to receive SMS).
3. Make sure that Calls are turned off or configured to Only Selected Contacts.

This is especially useful if you want to leave voice alerts for important contacts (such as family or work) but disable them for spam calls.

Method 3: Disconnect via the settings of the Phone application

In some versions of MIUI, voice alerts are duplicated in the Phone (Dialer) app itself, which may be why voice continues to sound even after switching off in the basic settings.

Instructions for the standard MIUI dialer:

• 📞 Open the phone application (pipe icon).
• 🔧 Click on the three dots in the upper right corner and select Settings.
• 🔊 Go to Sound and Vibration (or Call Settings on some models).
• 🗣️ Find the voice call alert option and turn it off.

If you have an alternative dialer installed (like Google Phone), the path may be different:

1. Open Google Phone.
2. Slip on the three-points → Settings → Sound and vibration.
3. Turn off the caller's name voice.

Important: Once the dialer data is cleaned, you'll have to reconfigure your favorite contacts and call history. Back up important numbers before resetting!

Method 4: Using Developer Parameters (for experienced users)

If standard methods don't work, you can try turning off voice alerts through the developer's settings, which requires caution, as improper changes can cause the phone to malfunction.

Steps to activate and use the developer mode:

1. Activate Developer Mode: Go to Settings → About Phone. Find the MIUI Version and tap it 7 times in a row. You will see a notification saying, "You've become a developer!"
2. Open the developer settings: Go back to the main Settings menu. Find a new Developer section (usually at the bottom of the list).

• Scroll down to the Media or Sound section.
• Find the option to disable voice calls (the name may differ).
• Activate it if you have one.

If you don’t have the right option, try turning off all voice prompts:

• 🔧 In the developer settings, find Disable voice prompts.
• 🔇 You can also turn off Pressed Sounds and Pressed Vibration if they interfere.

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Changes in the developer settings can affect the stability of the phone: If after turning off the options, there are problems (for example, lost audio in the speaker), return everything to its original state or reset the settings.

On some firmware (e.g. MIUI China), voice alerts are managed via the Mi Voice Assistant system app to disable it:

1. Go to Settings → Applications → Application Management.
2. Find the Mi Voice Assistant (or Xiaomi Voice Assistant).
3. Choose to Disable or Remove Updates.

Method 5: Resetting the sound settings to the factory

If none of these methods worked, maybe the problem is a setup conflict, and then you can reset the sound to factory settings, which won't delete your data, but will return all the audio settings (including volume, melodies, and alerts) to default values.

How to perform the reset:

• 🔧 Open the Settings. → Sound and vibration.
• 🔄 In the upper right corner, click on three dots and select Reset Settings.
• 📋 Confirm the action by pressing Reset.

After the reset, check if the voice disappeared during the calls, if the problem persists, it may be due to damage to the system files, in which case only a complete reset of the phone to the factory settings or flashing it will help.

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Before resetting your audio settings, write down the current settings (alarm clock volume, notification melody, etc.) to quickly restore them after the procedure.

If the reset didn’t help, try clearing the cache of system applications related to sound:

1. Go to Settings → Applications → Application Management.
2. Find and open in turn: Contact phone Mi Voice Assistant (if any)

Warehouse → Clear the cache

Reboot the phone.

Table: Compatibility of methods with different versions of MIUI

Not all methods work on all firmware, and the table below shows how voice-disabled alerts are compatible with different MIUI versions and Xiaomi models:

If your phone model or MIUI version is not listed in the table, try all methods in order. The most common is the first method (standard audio settings), since it works on most devices.

What to do if the voice voice voices calls only in messengers

If voice alerts only appear when calling via messengers (WhatsApp, Telegram, Viber, etc.), the problem lies in the settings of the applications themselves.

For WhatsApp:

• 📱 Open WhatsApp and tap three dots in the upper right corner.
• ⚙️ Select Settings → Notifications.
• 🔔 Click on Notification Tones.
• 🔇 Turn off the caller’s name voice option (if any).
• 📵 You can also turn off vibration and sound for calls.

For Telegram:

• 📱 Go to Settings. → Notifications and sounds.
• 🔔 Select Calls.
• 🔇 Turn off the vibration and set the sound on No sound.

For Viber:

• 📱 Go to More. → Settings → Notifications.
• 🔔 Select Calls.
• 🔇 Turn off the name sound and vibration.

If the messenger does not have a separate option to turn off voice, try:

• 🔕 Install No Sound for all app notifications.
• 🚫 Disallow the application to access the microphone in the permission settings.
• 🗑️ Clear the cache and data of the messenger (in Settings) → Annexes).

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Voice alerts in instant messengers often depend on language settings, and if you're using an informal firmware or a changed region, try changing the system's language to English, which may take away voice.

FAQ: Frequent questions about voice alerts on Xiaomi