How to Reboot the Xiaomi Mi Robot Vacuum Robot Vacuum: All Ways

Xiaomi Mi Robot Vacuum is a reliable cleaning assistant, but even the most advanced equipment sometimes fails. Hanging while working, connecting errors to the application or inadequate behavior (for example, moving around in a circle) are signals that the device needs to restart. Unlike smartphones, where it is enough to press the power button, the procedure for vacuum cleaners differs depending on the model and type of failure.

In this article, we will discuss all the current ways to reboot for the Mi Robot Vacuum, Mi Robot Vacuum-Mop and Mi Robot Vacuum-Mop 2 lines, including soft restart, forced reset and recovery through the Mi Home app. Particular attention will be paid to typical user errors that can aggravate the problem - for example, removing the battery without first discharging or using non-original chargers.

If your vacuum cleaner has stopped responding to commands, gives an Error 10 error (wheel problem) or just behaves "strangely", do not rush to bring it to the service. In 80% of cases, the correct reboot helps - the main thing is to know which method to use.

1. Soft reboot: when and how to apply

Soft restarts are the equivalent of rebooting a smartphone through a menu, and they save all settings and maps of the space, but they reset temporary software errors, and they're good if you:

• 🤖 The vacuum cleaner does not respond to commands from the Mi Home app, but the buttons on the body are working.
• 🔄 Hangs while cleaning (stands still or moves in a circle);
• 📶 Connects to Wi-Fi but does not sync data
• 🔋 Quickly discharged (possible calibration failure of the battery).

For a soft reboot, follow the following steps:

1. Press and hold the power button (usually marked with ⏻) on the vacuum cleaner body for 5-10 seconds until you hear an audible signal.
2. Release the button and wait until the indicator flashes white or blue (depending on the model).
3. The vacuum cleaner will automatically restart and emit a characteristic sound of inclusion.

If the problem persists after a soft reboot, proceed to the next method. Do not repeat the procedure more than 2 times in a row - this can cause the file system to crash.

Make sure the vacuum cleaner is on a flat surface |

Disconnect it from the charging station|

Check that the power button is not stuck |

Wait for the current task to be completed (if cleaning is active)-->

Hard reset: forced reset

Hard reset is used when a soft reset does not help, and the vacuum cleaner:

• 🚫 Does not respond to buttons or applications.
• 🔴 The red error indicator is on (e.g., Error 5 is a sensor problem).
• 🔄 Clocks at the on-on stage (blinks, but does not start).

For forced reboot:

1. Disconnect the vacuum cleaner from the charging station.
2. Turn it over and find the hidden reset button (usually located near the wheel or under the battery cover). On Mi Robot Vacuum-Mop 2 models, it can be labeled RESET.
3. Use a paper clip or toothpick to press and hold the 10-15 second button until you hear a double beep.
4. Wait 1-2 minutes – the vacuum cleaner will restart and return to the factory settings without losing the maps of the premises (in most cases).

Important: on models until 2020 (for example, Mi Robot Vacuum 1S), hard reset erases all saved cards.

3.Reboot via the Mi Home app

If the vacuum cleaner is connected to Wi-Fi and appears in the Mi Home app but is not working properly, try rebooting it software-based. This method is safe and does not result in data loss.

Instructions:

1. Open the Mi Home app and select your vacuum cleaner from the device list.
2. Go to Settings → About Device → Reboot (or Reboot in English version).
3. Confirm the action. The vacuum cleaner will sound and start rebooting (it will take ~30 seconds).

If the Reboot option is inactive:

• 📱 Update the Mi Home app to the latest version.
• 🔄 Reconnect the vacuum cleaner to Wi-Fi;
• 📵 Check to see if the firewall or VPN connection to Xiaomi servers is blocked.

Once a month for prevention |

Only when there are failures |

Never rebooted |

I don't know how to do that.-->

4. Reset to factory settings: when necessary

Restoration of factory settings is an extreme measure to which they resort if:

• 🗺️ The vacuum cleaner has forgotten the maps of the premises and cannot restore them;
• 🔧 After the firmware update, critical errors appeared;
• 📲 The device does not connect to the Mi Home app despite resets.
• 🛠️ You transfer the vacuum cleaner to the new owner.

For full discharge:

1. Make sure that the vacuum cleaner is charged at least 20% (otherwise the procedure may be interrupted).
2. Press and hold the power button ⏻ and home button simultaneously for 10 seconds until you hear a long beep.
3. The indicator flashes orange, which means that the reset has begun.
4. After the reboot, the vacuum cleaner will issue a voice message in Chinese (even if it was previously Russified) - this is normal.

⚠️ Warning: On the Mi Robot Vacuum-Mop P and the newer factory reset, all the stored cleaning areas and virtual walls will have to be reconfigured in the app.

5.Reboot after firmware update

Updates for the Xiaomi Mi Robot Vacuum come out regularly, but sometimes they lead to failures.

• 🐢 Moves slower than usual;
• 🗣️ Does not play voice prompts;
• 🔌 Not returning to the docking station;
• 📡 Loses communication with the application,

Perform a forced reboot with the cache cleanup:

1. Turn the vacuum cleaner off the charger.
2. Press and hold the Spot Cleaning button for 5 seconds, then press and hold the power button ⏻ for another 10 seconds.
3. The indicator should flash red - this is a signal to clear the cache.
4. After restarting, the vacuum cleaner will automatically reinstall the firmware (if the update was interrupted).

If the problem persists, try rolling back the firmware through the Mi Home app:

1. Go to Settings → About the device → Update firmware.
2. Click on the three dots in the top right corner and select Return to the previous version.
3. Confirm the rollback, the vacuum cleaner will reboot and restore the old firmware.

💡

If after updating the vacuum cleaner became worse to navigate in space, try to resave the map of the room: remove the old map in the application and let the vacuum cleaner again bypass the apartment in Full Cleaning mode.

Hardware reboot: battery recovery

Battery extraction is the most radical method that you use when software fails, and it simulates a total power outage and a reset of all the time data, and only use it as a last resort, because the wrong actions can damage the contacts.

Step-by-step:

1. Turn the vacuum cleaner over and remove the bottom cover (usually attached to 4-6 screws under the cross screwdriver).
2. Carefully unplug the battery connector from the motherboard.
3. Wait 5-10 minutes – this is enough time for the capacitors to discharge.
4. Connect the battery back, making sure the contacts match.
5. Close the lid and turn on the vacuum cleaner with the power button.

⚠️ Warning: On Mi Robot Vacuum-Mop 2 Pro and later, the battery can be soldered to the board. In this case, you can't remove the soldering iron without the soldering iron - contact the service center. It's also not recommended to do this procedure if the vacuum cleaner is warranted (the seal will be removed).

After hardware reboot, the vacuum cleaner can:

• 🔄 Request reconfiguring Wi-Fi;
• 🗺️ Delete saved cards (on models up to 2021)
• 📡 Require re-authorization in the Mi Home app.

💡

Hardware reboot should only be used if the vacuum cleaner is completely "hang" and does not respond to any commands, in 90% of cases, software methods (soft / hard restart) help.

7. Frequent reboot errors and how to avoid them

Many users are exacerbating the Xiaomi Mi Robot Vacuum problem by making typical mistakes.

• 🔌 Disabling power during a firmware update will cause the device to “brick” (it will require firmware via USB).
• 🔋 Remove the battery without waiting for the discharge of the capacitors (minimum waiting time is 5 minutes).
• 📱 Using unofficial firmware is unwarranted and can cause conflicts with the original software.
• 🔧 Press the RESET button without needing to — frequent resets cause wear and tear on the flash memory.
• 🌡️ Reloading the vacuum cleaner at temperatures below +5°C can damage the battery.

Also avoid:

• 🔄 Multiple restarts in a row (the interval between restarts must be at least 1 minute);
• 📵 Use of chargers from other models (even if the connector is suitable, the voltage may vary);
• 💦 Reboots in a wet room (e.g., immediately after wet cleaning).

If after all the manipulations the vacuum cleaner still does not work, check:

• 🔌 Charging station – possibly contact problem
• 📶 Router – Some models of vacuum cleaners do not connect to Wi-Fi 6
• 🔋 Battery - if it is swelling, it needs to be replaced.

FAQ: Answers to Frequent Questions