Step-by-step connection of the robot vacuum cleaner Xiaomi with wet cleaning to the phone: from Wi-Fi to the first launch

Xiaomi’s wet cleaning robots are not just cleaning assistants, but full-fledged smart home devices that save you time and effort. However, many users face difficulties already at the first connection stage: Mi Home app does not see the device, Wi-Fi refuses to sync, wet cleaning functions do not activate. This article will help avoid typical mistakes and set up a robot vacuum cleaner Xiaomi Dreame, Viomi or Mi Robot Vacuum from the first time – from unpacking to voice control via Alice or Google Assistant.

We will analyze not only the basic Wi-Fi connection, but also the nuances of setting up cleaning zones, schedules, wet cleaning intensity, as well as solving common problems such as the “offline device” error or failures when updating firmware. If you just bought Xiaomi Mi Robot Vacuum-Mop 2 Lite, Dreame D9 viomi V3 — This instruction is for you.

Particular attention will be paid to models with hybrid cleaning (vacuum cleaner). + mop), as their setting is different from the classic vacuum cleaners. you will learn how to properly install the water tank, choose the moisture mode and avoid leaks, which often cause negative reviews.

1.Preparation for connection: what to do before turning on the vacuum cleaner

Before you turn the robot vacuum cleaner into the socket, follow a few mandatory steps. This will save you connection problems and save time.

First, check the package. The box should have:

• 📱 Robot vacuum cleaner with installed brush and side wheels
• 🔋 Docking station for charging (with power supply)
• 💧 Water tank (if the model supports wet cleaning)
• 🧹 Removable dust container and filter HEPA
• 📄 Instructions in Chinese (you can ignore it – we will give you the latest settings)

Second, put the robot vacuum cleaner on the dock and connect it to the network.

• 🔌 The socket is working (try to connect another device)
• 📶 The docking station is on a flat surface (not on the carpet!) and is freely accessible from all sides.
• 🚫 Within a radius of 1 meter there are no obstacles (furniture, wires, thresholds)

The third step is to download the Mi Home app. It's available for Android and iOS. Use official sources to avoid viruses. The app version should be at least 6.5.0 - older versions do not support new models of wet-cleaning robot vacuum cleaners.

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If you already have the Mi Home app installed, upgrade to the latest version. → Settings → Update.

2. Xiaomi account registration and server region selection

Without a Xiaomi account, you won’t be able to connect a robot vacuum cleaner to your phone if you already have an account (for example, for a Redmi smartphone or a phone). POCO), If you don't, follow the instructions:

Open the Mi Home app and click on Register. Specify a valid email or phone number. Importantly, select the country "Russia" (or your actual location) when registering.

• 🌍 Availability of Xiaomi servers (if you choose the wrong device may not connect)
• 🗣️ Language of voice commands (if you plan to use Alice or Google Assistant)
• 📦 Local functions (for example, cleaning schedule for Moscow time)

Once you register, the system will suggest linking your account to your phone, so you can re-access it if you forget your password.

Now, select the server region.

1. Click on the profile icon in the upper right corner.
2. Go to Settings. → Region.
3. Choose “Russia” (or “Mainland China” if you have a Chinese version of a robot vacuum cleaner).

3. Connecting a robot vacuum cleaner to Wi-Fi: step-by-step instructions

This is the most important step. Follow the instructions carefully to avoid the error "failed to connect to the device."

Step 1: Turn on the robot vacuum cleaner by pressing the power button on the body. Wait for the beep (usually a melody or voice greeting in Chinese).

Step 2: In the Mi Home app, click "Add Device» (+) In the upper right corner, select the category "Cleaning» → «Robot vacuum cleaner».

Step 3: The app will suggest you choose a model. If your model is not listed, select "Other Xiaomi robot vacuum cleaner." For popular models (Mi Robot Vacuum-Mop 2 Lite, Dreame) D9) Choose the exact name.

Step 4: Follow the hints on the screen. When the app asks you to connect to the robot's Wi-Fi:

• 📶 Go to the Wi-Fi settings on your phone.
• 🔍 Find a network called “mirobot-XXXX” or “rockrobo-XXXX” (where) XXXX — unique).
• 🔑 Connect to this network (no password required).

Step 5: Go back to the Mi Home app, which automatically detects your home Wi-Fi and prompts you to enter your password.

• 📶 You are connected to the 2.4 GHz network (Xiaomi’s vacuum cleaner robots do not work with 5 GHz!).
• 🔒 Password entered without errors (check the register of letters!).
• 🚫 No Cyrillic characters or special signs in the network name or password.

If the connection fails, try:

• 🔄 Reboot the robot vacuum cleaner (hold the power button for 10 seconds).
• 📵 Shut down. VPN or a proxy on the phone.
• 🔌 Reconnect the docking station to another outlet.

Wet cleaning setup: tank installation and mode selection

If your model supports wet cleaning (Mi Robot Vacuum-Mop 2 Pro, Dreame Bot) Z10 Pro, etc., after connecting to Wi-Fi, you need to configure the humidification system.

Step 1: Set up a water tank.

1. Remove the removable dust collector (usually it is attached with latches).
2. In its place, install a water tank (the kit is a special fabric nozzle-mop).
3. Pour water to the mark «MAX» (keep up!).

Step 2: In the Mi Home app, go to the robot vacuum cleaner settings and select:

• 💧 «Cleaning mode» → «Wet cleaning»
• 📊 «Intensity (for laminate, choose "Weak", for tile - "Average»).
• 🚫 «Avoid carpeting (if you do not want to wet the coatings).

Step 3: Check the tank's tightness.

1. Put the robot vacuum cleaner on a flat surface (for example, in the bathroom).
2. Start the test cleaning for 1-2 minutes.
3. Make sure that the water does not leak (if there are leaks, check the sealing gums).

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For models with automatic water dosing function (e.g. Dreame Bot) Z10 Pro) in the application is available setting "Wetting by coating type" - the robot itself adjusts the intensity depending on the floor (laminate, tile, parquet).

The table below contains the recommended wet cleaning settings for different types of coatings:

5. Creating a room map and setting up cleaning areas

Modern robot vacuum cleaners Xiaomi build a room map using a laser rangefinder (LDS) To make the map accurate, do the first 2-3 manual cleanings without interfering with the process.

Once you've built the map, the Mi Home tab will appear, and you can:

• 🗺️ Divide the room into rooms (click "Edit» → «Add a room»).
• 🚫 Ban cleaning areas (such as around pet food).
• 🔄 Set up the order of cleaning the rooms (first kitchen, then corridor, etc.).

To set up virtual walls (if the robot enters unwanted places):

1. Open the map in the app.
2. Press "Add» → «Virtual wall».
3. Draw a line on the map that limits the zone.

If the map is not built correctly (rooms are shown curved or missing):

• 🔦 Check the cleanness of the sensors (wipe the lenses) LDS dry-cloth).
• 💡 Make sure there is enough light in the room (the camera works worse in the dark).
• 🔄 Reset the card in the settings and start cleaning again.

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For models with a camera (for example, Dreame Bot) Z10 Pro) function is available in the card settings «3D-Scanning – the robot creates a three-dimensional model of the room for more accurate navigation.

6. Schedule and voice control setting

To make the robot vacuum cleaner work automatically, set up a cleaning schedule.

1. In the Mi Home app, go to Schedule.
2. Click on “Add” and select the days of the week.
3. Specify the time of the start of cleaning (be aware that the robot must have time to charge).
4. Choose the type of cleaning (dry, wet or combined).

For voice control via Alice or Google Assistant:

• 🎤 In the Mi Home app, go to Device Settings» → «Voice assistant».
• 🔗 Connect your Xiaomi account to Google or Yandex.
• 🗣️ Say a command like, “Alice, start cleaning the living room».

In the table are examples of voice commands for different scenarios:

If the voice commands are not working:

• 🔄 Reconnect Xiaomi account in Alice settings/Google.
• 📵 Check that the robot vacuum cleaner is on the network (not in offline mode»).
• 🗣️ Make sure the device name in Mi Home matches what you say.

7. Solving common problems

Even after a successful connection, there may be failures, and let's look at the typical errors and how to fix them.

Problem 1: The robot vacuum cleaner does not connect to Wi-Fi (the “failure to add device” error).

• 🔌 Restart the router (turn off power for 30 seconds).
• 📵 Check that the network is running at 2.4 GHz (5 GHz not supported!).
• 🔄 Reset your Wi-Fi settings on the robot: hold down the Home buttons» + «Powering" 5 seconds.

Problem 2: The robot doesn’t build a map or wander around the room.

• 🧹 Remove small objects (wires, toys) that may interfere with sensors from the floor.
• 💡 Increase indoor lighting (especially for models with a camera).
• 🔄 Reset the card in the settings and start cleaning again.

Problem 3: Wet cleaning doesn’t work (no water is supplied).

• 💧 Check that the tank is installed correctly (should be clicked when fixing).
• 🔧 Make sure the cloth nozzle is not clogged with dust (wash it under water).
• 📱 In the application, select the “Wet Cleaning” mode (sometimes only dry is the default).

Problem 4: The robot is not returning to base.

• 🔌 Check that the dock is connected to the outlet and not blocked by furniture.
• 📡 Make sure there are no obstacles between the robot and the base (glass doors, mirrors, etc).
• 🔄 Reboot the robot vacuum cleaner and start cleaning again.

8. Firmware update and additional features

Regular firmware updates improve navigation, add new cleaning modes and fix bugs to update the robot vacuum cleaner:

1. Open the Mi Home app and go to the device settings.
2. Click on “Firmware Update” (if a new version is available).
3. Confirm the installation and wait until the completion (the robot will restart automatically).

After the update, new features may appear, for example:

• 🧹 «Deep cleaning – increased suction power for carpets.
• 🚿 «Automatic mop washing" (for models with a docking station for washing the nozzle).
• 📊 «Cleaning statistics" - reports on the area of harvested territory and working time.

For models with a docking station for automatic washing (Dreame Bot) Z10 Pro, Xiaomi Mi Robot Vacuum-Mop 2 Ultra):

• 💦 Pour water into the station tank (not into the robot itself!).
• 🧼 Add a detergent (if supported).
• 🔄 Enable the function “Mop Wash” in the settings.

In models from 2023 to 2026 (for example, Dreame Bot) X30 Ultra) appeared the function "Drying mop hot air" - this prevents the appearance of unpleasant smell and mold.

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Do not interrupt the process of updating the firmware! If the robot vacuum cleaner disconnects from power during the update, this can lead to a system failure and the need to contact the service center.

FAQ: Answers to Frequent Questions