How to turn on the robot vacuum cleaner Xiaomi Mi Robot Vacuum-Mop 2 Ultra (S10): instructions with photos and tips

The Xiaomi S10 robot vacuum cleaner (officially called Mi Robot Vacuum-Mop 2 Ultra) has become one of the most technologically advanced devices in the brand’s line of smart equipment. Its first launch can raise questions even among experienced users, from connecting to the network to synchronizing with the Mi Home app. In this article, we will analyze all the stages of inclusion from unpacking the box to starting cleaning, as well as typical errors that prevent the device from earning.

It’s important to understand that the S10 differs from previous models (like the S6 or S7) by having an automatic station with mop washing and drying function, which means that the preparation process has nuances that are not covered in the brief instructions. We have collected up-to-date data for 2026, including changes to the Mi Home application interface and the robot’s proprietary software.

1. Unpacking and inspection of equipment

Before you first turn on, make sure the box has all the necessary elements.The Xiaomi S10 comes with an extended set of accessories compared to older models.

• 🤖 Robot vacuum cleaner Mi Robot Vacuum-Mop 2 Ultra with installed base
• ⚡ Power supply (24V/1.5A) cabled
• 🧹 Additional side brushes (2 pcs) and main roller
• 💧 Water tank with detergent (if purchased in the kit)
• 📄 Short instructions in several languages (including Russian)
• 🔧 Tool for cleaning filters and brushes

Pay special attention to the status of the base and robot contacts, which must be clean, without oxidation. If you notice damage, do not turn on the device: this can short circuit when charging. Also check whether the sensors on the robot body are blocked by protective film (this is a common reason why the S10 does not respond to commands).

Connecting the base to the network: nuances for the S10

The base station Xiaomi S10 performs not only the function of charging, but also automatic mop washing, so its connection requires special attention.

1. Place the base on a flat surface, providing free space of 50 cm on each side and 1.5 m in front (the robot needs space for maneuvering when docking).
2. Connect the power supply to the base, then insert the plug into the socket. The indicator at the station should light up white (if flashing red - see "Eruption errors").
3. Make sure the base and robot contacts match. In the S10, they're shifted to the right compared to the S7, so the old docks won't fit.

Important: the S10 base consumes up to 36 watts in wash mode, so do not use extension cords with thin wires or without grounding. It is optimal to connect it directly to a socket with a voltage of 220-240V. If your region has frequent voltage drops, consider buying a stabilizer - this will prolong the life of the robot battery.

Removed foreign objects from the path of the robot|Base and robot contact clear.|Power supply connected to the outlet 220V|Robot is installed on base before clicking-->

3. Robot turn on: buttons and indicators

In the S10, the control is duplicated on the body and in the application, but the first actuation is always done manually.

• 🔄 Button Power/Reset (retention 3 sec-inclusion, 10 sec)
• 🏠 Dock button (return to base)
• 🔋 Charge indicator (white – charging, green – full charge, red – error)
• 🔊 Speaker (voice hints in Chinese/English)

To activate S10:

1. Place the robot on the base before the characteristic click (contacts should match).
2. Hold the Power button for 3 seconds until the voice message sounds (in Chinese: "Enable successfully").
3. The charge indicator should flash white, and after 10-15 seconds turn green (if the robot is fully charged).

If the robot does not respond after pressing the button:

• 🔋 Check if the indicator on the base is on (if not, a power problem).
• 🔌 Try another power supply (in) S10 Type-C connector is used, but not all charging is suitable for power).
• 🔄 Hold the Power for 10 seconds to reset (card data will be saved).

4.Sync with the Mi Home app

Without connecting to Mi Home, the robot will work in basic mode (cleaning by button, without maps and schedules).

1. Download the latest version of Mi Home (for Android – Google Play, for iOS – App Store).
2. Sign up or sign in to your Xiaomi account (be sure to link your phone number to restore access).
3. Press "+" → "Add device" → select "Vacuum cleaner" → "Mi Robot Vacuum-Mop 2 Ultra".
4. Follow the instructions in the application: it will prompt you to connect to the robot’s Wi-Fi network (the name of the network begins with the following"Xiaomi_Vacuum_").
5. Once connected, go back to Mi Home and select your home Wi-Fi network (2.4GHz only! S10 doesn't support 5GHz).

If the robot does not find the network or gives an error "I failed to connect":

• 📶 Restart your router (sometimes changing your Wi-Fi channel to your router helps). 1-6 router-setting).
• 🔄 Reboot the robot (hold the Power 10 seconds).
• 📱 Make sure your phone is Bluetooth enabled (required for initial synchronization).
• 🌐 Check if the antivirus does not block the connection to the robot’s network (disable it while you set up).

💡

If you have a dual-band router, temporarily disable the 5GHz network in its settings. the Xiaomi S10 only sees 2.4GHz, and having a second network can knock the connection algorithm down.

5. First cleaning: settings before start

Before the first run, it is recommended to configure the main parameters in the Mi Home application:

For the first cleaning, select the Full Cleaning mode (not Zone mode) and allow the robot to map the room, which can then be edited in the app. Note that the first mapping can take up to 40 minutes for a 60 m2 apartment - do not interrupt the process.

💡

The map created by Xiaomi S10 is saved in the Xiaomi cloud and tied to the account. When you reset the robot or move the card can be restored through Settings → Map → Restore.

Typical Inclusion Errors and Their Solutions

Even with the right setup, Xiaomi S10 It might not turn on or it might malfunction.-5 problems and ways of eliminating them:

• 🔴 Red indicator on the base: check the power (possibly worked protection against overheating – turn off the unit for 10 minutes).
• 🔊 Constant squeak: locking your brushes or sensors. Clean the robot and reboot it.
• 📱 Not connected to Wi-Fi: change router channel to 1-6 or turn it off. WPA3 safety-setting.
• 🔄 Not returning to base: check if the base IR sensors are closed (they must "see" the robot from a distance of 3 m).
• 💦 Does not wash the floor: make sure the water tank is installed correctly (should be clicked when fixing).

If the robot turns on, but immediately turns off:

⚠️ Warning: This may indicate a battery is dead (even if the indicator is green). S10 base 4-6 If the problem repeats, the battery is faulty (replacement required, error code) 10-1 log-in).

To diagnose complex errors:

1. Open the Mi Home section "Device settings → Logs".
2. Find the latest entries with the error code (e.g. 5-2 - the problem with the collision sensor).
3. Check the code against Xiaomi’s official error table.

7. Firmware Update: Why It Matters

The Xiaomi S10 regularly receives firmware updates that fix bugs and add new features (such as Alice voice support or improved mapping) to update the software:

1. Open Mi Home → Choose a robot →"Settings" (⚙️) →"Firmware update".
2. If a new version is available, click "Update." Don't interrupt the process! The robot will restart 2-3 times.
3. After the update, reset the map (Settings → Map → Reset the map) as the navigation algorithms may have changed.

Important: the update takes 15-30 minutes and requires a charge of at least 20%. If the robot runs out in the process, the firmware may become damaged and manual recovery via USB is required (instructions on the Xiaomi forum).

FAQ: Frequent questions about incorporating Xiaomi S10