How to check the model of the vacuum cleaner Xiaomi in the application: 5 working ways

Xiaomi’s robot vacuum cleaners have become an integral part of smart homes, but sometimes users are faced with the need to refine the exact model of their device, which may be necessary to buy spare parts, update firmware or search for instructions. The most reliable way to find out a model is through the official Mi Home app or its simplified version of the Mi Home Lite.

In this article, we will explore all possible methods for determining the model of a Xiaomi vacuum cleaner through a mobile application, including hidden menus and alternative methods for devices that do not display information in a standard way.

Why it is important to know the exact model of the vacuum cleaner

So, why do you want to refine the model when the vacuum cleaner is working properly? In practice, this information is critical in several cases:

• 🔧 Spare parts and accessories: brushes, filters and batteries for Xiaomi Mi Robot Vacuum-Mop 2 Pro will not be suitable for Xiaomi Mi Robot Vacuum-Mop P, despite the appearance of similarities.
• 🔄 Firmware updates. Some models require specific firmware files. Installing an inappropriate version can cause crashes.
• 📄 Warranty service: Service centers request an accurate model to verify warranty status.
• 🛠️ Repair and diagnostics. Code errors. E12 Xiaomi Mi Robot Vacuum 1S Xiaomi Mi Robot Vacuum E10 They mean different problems.

Without an accurate model, you risk buying incompatible parts or using the wrong repair instructions. For example, the Xiaomi Dreame Bot Z10 Pro disassembly process is significantly different from the Xiaomi Mi Robot Vacuum-Mop T8+, although both devices are similar in appearance.

Method 1: View information in the main Mi Home menu

The easiest way is to use the main menu of the Mi Home app. Here is a step-by-step instruction:

1. Open the Mi Home app and log in.
2. On the home screen, find your vacuum cleaner card (usually under Smart Home or Devices).
3. Slip on the vacuum cleaner icon to open the control panel.
4. In the upper right corner, press on ⋮ (three-point) → Select Settings.
5. Scroll down to the About Device or Device Information block.

Here you will see the line Model (or Model), which shows the full name, for example: Xiaomi Mi Robot Vacuum-Mop 2 Lite. If this line is not, move on to the next method.

💡

If Mi Home displays an incomplete name (such as only "Mi Robot"), try updating the app to the latest version or reconnect the vacuum cleaner to your account.

Method 2: Through the "About Device" section in the settings

Some Xiaomi models hide the model information in the back of the menu to find it:

1. Open the vacuum cleaner control panel in Mi Home.
2. Go to Settings (cog or three dots in the corner).
3. Choose About the device → Additional information.
4. Scroll to the Technical Specifications or Product Information section.

This section may show:

• 📌 Full name of the model (for example, Xiaomi Mi Robot Vacuum-Mop P) STYJ02YM).
• 📌 Model code (e.g, STYJ02YM — This is the internal designation for Mi Robot Vacuum-Mop P).
• 📌 Serial number (starting with SN:), You can use it to improve the model through Xiaomi support.

Note: If this section only lists the serial number without a model, do not try to decrypt it yourself – contact for support with a photo of the sticker on the vacuum cleaner case.

Method 3: Use QR-case-code

If the application does not display the model, it can be recognized by QR-This method works even without connecting to the Mi Home.

1. Turn the vacuum cleaner over and find a sticker with QR-code (usually next to the serial number).
2. Scan the code by any means. QR-Scanner (for example, through Google Lens or iPhone Camera).
3. The link will lead you to the product page in Mi Home or to the Xiaomi website where the model will be listed.

If QR-code not scanned:

• 🔦 Check the lighting – the sticker should be clearly visible.
• 🧹 Clean the dust sticker (it may interfere with the scanning).
• 📱 Try another scanning app (for example, QR & Barcode Scanner for Android).

Method 4: Through the "About the program" menu in the vacuum cleaner firmware

Some Xiaomi models allow you to know the firmware version and model through the internal menu, which requires physical access to the vacuum cleaner:

1. Turn on the vacuum cleaner by holding the power button for 3 seconds.
2. Press and hold the Home and Start/Pause buttons for 5-7 seconds at the same time.
3. The vacuum cleaner will emit an audible signal and go into diagnostic mode.
4. The voice assistant or display (if any) will voice/show the model and firmware version.

For models with a display (for example, Xiaomi Mi Robot Vacuum-Mop 2 Pro):

• 📱 Click Settings on the touch panel.
• 📱 Scroll down to About the Program or System Info.
• 📱 Here's the line Model Name.

Make sure the vacuum cleaner is at least 20% charged |Put it on a flat surface |Disable the Child Lock function (if enabled)|Put pen and paper on hand to record data-->

Method 5: Alternative applications for model definition

If Mi Home doesn’t show the model, try third-party apps that are compatible with the Xiaomi ecosystem:

To use Xiaomi Cloud Tokens Extractor, you will need:

1. Sign in to your Xiaomi account.
2. Find the vacuum cleaner on the device list.
3. Copy the value of the model field from JSON-data.

💡

The side of the app may not support new Xiaomi models. Before using, check user reviews with a similar vacuum cleaner.

What to do if the model is not defined

If none of these methods worked, follow this algorithm:

1. Check the Wi-Fi connection: 📶 Make sure the vacuum cleaner is connected to the same network as the phone. 🔄 Restart router and vacuum cleaner (hold power button for 10 seconds).
2. Update the firmware: 🔄 At Mi Home, go to Settings → Firmware update. 📥 If an update is available, install it – sometimes it solves the problem with displaying the model.

Reset the vacuum cleaner settings

Hold the Home and Start buttons for 10 seconds before the beep.

After reset, connect the vacuum cleaner again through Mi Home.

Call for support.

• 📧 Write in support of Xiaomi with a photo of the stickers on the case.
• 📞 For Russia: 8 800 775-66-25 (call-off).

⚠️ Note: If the vacuum cleaner was purchased on AliExpress or other sites, its model may not appear in the Mi Home due to unofficial firmware.

FAQ: Frequent questions about defining Xiaomi vacuum cleaner model