Xiaomi Robot Vacuums are some of the most popular smart home devices, but sometimes users need to know them. MAC-This information may be needed to configure the router (e.g., linking to the MAC You can use Wi-Fi, diagnose network problems, or log your device into your corporate network, unlike smartphones, where you can use it. MAC This option is often “hidden” in vacuum cleaners – it must be searched for in specific menus or even on the physical body sticker.
In this article, we will discuss all possible ways to obtain MAC-You will learn how to find an address through the official Mi Home app, where to look for a sticker on the device body, and what alternative methods work if the standard ones do not work. MAC-The address may differ from what is specified in the documentation and what to do if the device is not connected to the network.
1. What is it? MAC-The address and why it is needed by a robot vacuum cleaner
MAC-Media Access Control is a unique network interface identifier that is assigned to a device during the manufacturing phase. In the context of Xiaomi robot vacuum cleaners, it is used to:
- 🔗 Wi-Fi Connections: Some Routers Can Limit Network Access MAC-addresses (function «MAC-filtering»).
- 🛠️ Diagnostics of network problems: if the vacuum cleaner is not connected to the Internet, support may request MAC router-checker.
- 🏢 Registration in corporate networks: offices or hotels often require the device to be “registered” by the Internet. MAC.
- 🔄 Resetting: when resetting to factory settings, some models need MAC re-activate.
It is important to understand that MAC-The address does not change (unlike the IP) It's rigidly tied to the Wi-Fi module of the vacuum cleaner, but in rare cases, it can be different from what's on the sticker, which happens when the manufacturer replaces the network board during repairs.
⚠️ Attention: MAC-The address of the robot vacuum cleaner Xiaomi always consists of 12 symbols (numbers and letters from A to F) separated by colons or hyphens: 78:11:DC:AB:56:7F or 78-11-DC-AB-56-7F. If you see a different format, it’s not. MAC.
2. Method 1: View MAC-Address in the Mi Home app
The easiest and fastest method is to use the official Mi Home app (or Xiaomi Home for newer versions), which works for all models connected to a Xiaomi account, including:
- 🤖 Mi Robot Vacuum (1S, 2, 3C, 4.)
- 🌪️ Dreame (D9, D10, Z10 Pro, etc.)
- 🏠 Viomi (V2, V3, SE)
Step instructions:
- Open the Mi Home app and go to the main screen.
- Find your robot vacuum cleaner card and tap it.
- In the upper right corner, press three dots (⋮) → Select the device settings.
- Scroll down to the General Information or About Device block.
- Find a line. MAC-address MAC.
If your version of the app does not have a paragraph MAC-Address, try an alternative path:
Mi Home → Device → Cog sign (⚙️) → About the → Network informationUpdate the application to the latest version
Reconnect the vacuum cleaner to Wi-Fi
Check if the General Information section is hidden behind the Show More button
Try to go to the settings via the web version of Mi Home (home.mi.com)-->
Method 2: Sticker on the case or in the documentation
All Xiaomi robot vacuum cleaners have a physical sticker with technical information, which indicates the MAC-It's usually located:
- 📦 On the bottom of the case (turn over the vacuum cleaner and inspect the area near the wheel or vacuum collector).
- 🔋 Under the battery (requires to remove the cover of the battery compartment).
- 📄 In a warranty card or box (less often, but found in new models).
On the sticker, look for the lines:
- MAC or MAC Address
- Wi-Fi MAC
- Network ID
Example of the Mi Robot Vacuum 4 sticker:
| Model | Place of sticker | Example of MAC |
|---|---|---|
| Mi Robot Vacuum 1S | Right wheel. | 78:11:DC:XX:XX:XX |
| Dreame D9 | Under the battery cover | AC:67:B2:XX:XX:XX |
| Viomi V3 | On the bottom, next to QR-code | B4:75:0E:XX:XX:XX |
⚠️ Note: Some models (e.g. Dreame) Z10 Pro) the sticker can be hidden under a protective film, carefully tucked it with a nail or a plastic card, so as not to damage it.
In the appendix Mi Home
On the sticker under the body
In the documentation
I didn't find it, I'm looking.-->
Method 3: Through a router (if the vacuum cleaner is connected to Wi-Fi)
If your robot vacuum cleaner is already connected to the home network, MAC-The address can be found through the router's admin panel, and this method is universal and works independently of the device model.
Instructions:
- Open the browser and enter IP-your router address (usually 192.168.0.1 or 192.168.1.1).
- Log in (the username and password is often admin/admin if you have not changed).
- Find the Connected Devices section, DHCP-clients or local area network.
- In the list of devices, look for the name of your vacuum cleaner (e.g. roborock.vacuum.m1 or dreame.vacuum.p2008).
- In the column MAC-address will be required information.
If there are many devices on the list, sort them by manufacturer – look for Xiaomi, Roborock or Dreame. MAC-The addresses of these brands often begin with:
- 78:11:DC — Xiaomi/Roborock
- AC:67:B2 — Dreame
- B4:75:0E — Viomi
💡
If the vacuum cleaner does not appear in the router’s device list, try restarting it (hold the power button for 5 seconds). After rebooting, it should reconnect to the network and appear in the admin panel.
5. Method 4: Through a voice assistant (for models with Alice or Google Assistant)
Some modern models of Xiaomi robot vacuum cleaners (for example, Mi Robot Vacuum) X10+ or DreameBot. L10 Pro) support integration with voice assistants. MAC-The address can be found through them, but this method does not always work.
Try the following commands:
- 🎤 Alice: Alice, show me the information about the robot vacuum cleaner» → «Settings» → «About the device».
- 🤖 Google Assistant: "Hey Google, open Mi Robot settings» → section “Network».
If the voice assistant does not issue the MAC, but the vacuum cleaner is connected to the Xiaomi account, try an alternative way:
Voice assistant → Devices → Select a vacuum cleaner → Sign of a gear → Additional information⚠️ Note: Voice assistants often don’t display technical data like MAC-This is a way to try only if the others don't work.
6. Method 5: Through console commands (for advanced users)
If you are familiar with the work in the terminal, you can try to get MAC-Address via adb (Android Debug Bridge) or nmap.This method is suitable for diagnosing network problems, but requires additional skills.
Instructions for nmap (works on Linux/macOS or Windows PCs with Nmap installed):
nmap -sn 192.168.1.0/24 | grep -i "xiao"In the conclusion, look for the line with MAC-The address where the manufacturer Xiaomi or Roborock is listed.
For adb (if the vacuum cleaner supports debugging over USB, which is rare for household models):
adb shell ip link show wlan0What if none of the methods worked?
7. Frequent mistakes and how to avoid them
When searching MAC-And so, users often have these typical problems, and here are the most common ones and the ways to solve them:
- 🔍 MAC-Address not displayed in Mi Home: Update the app to the latest version or reinstall it. Sometimes changing your account region to China helps (in profile settings).
- 📱 The sticker is erased or missing: check the box from the device - sometimes MAC You can also try to find the address through the router (method 3).
- 🔌 Vacuum does not connect to Wi-Fi: reset the network settings on the device (hold the Home buttons) + Power 10 seconds) and reconnect.
- 🔄 MAC-The address on the router doesn't match the sticker: it's okay if the vacuum cleaner has connected to another network before. MAC router-panel.
If your robot vacuum cleaner Xiaomi was bought by a used, MAC-The address may have changed when you replace the Wi-Fi module, and the only reliable way to do that is to look at your current address on the router or Mi Home.