How to control Xiaomi robot vacuum cleaner from different smartphones: the complete guide 2026

Why Managing Xiaomi Vacuum from Multiple Phones Raises Questions

Xiaomi’s robot vacuum cleaners are no longer a curiosity, they have become an integral part of smart homes around the world. However, many users face an unexpected problem: how to control a single device from multiple smartphones at once? For example, when family members want to run cleaning from their iPhones or Android devices without interfering with each other. Or when you change your phone and do not want to lose access to the vacuum cleaner settings.

Xiaomi’s official documentation often goes unnoticed about the nuances of multiplayer access, and the Mi Home app interface (now Xiaomi Home) isn’t always intuitive. In this article, we will discuss all the current ways to connect a robot vacuum cleaner to several phones in 2026, including bypassing typical system constraints, adjusting access rights and solving synchronization problems. X10+ and other popular devices.

What Xiaomi Robot Vacuum Models Support Multi-User Access

Not all Xiaomi devices are equally friendly to control from multiple phones.

• 🔹 Old models (up to) 2020 Mi Robot Vacuum: Mi Robot Vacuum 1/1S, Mi Robot Vacuum-Mop – only supports one primary user in the app, and additional accounts can only view the cleaning status, but not manage it.
• 🔹 Modern models (2021–2026): Mi Robot Vacuum-Mop 2 Pro, Xiaomi Robot Vacuum X10+, DreameBot D10 Plus – allow you to add up to 5 users with different rights (administrator, guest).
• 🔹 Xiaomi Robot Vacuum-Mop 2 Ultra – Supports family access through Xiaomi Home with the ability to customize individual schedules for each family member.

To find out the exact model of your vacuum cleaner, look at the sticker under the cover or in the Settings menu. → If your model is older than 2020, you will need a workaround (discussed in the section on alternative methods).

Compatibility table of models with multi-user access

If your model is not in the table, check it on the official Xiaomi website in the specifications section. Note that the firmware of the device also plays a role: for example, Mi Robot Vacuum-Mop 2 after updating to version 3.5.8_0040 Supported by multi-user mode.

The official way: add users through Xiaomi Home

The most reliable method is to use the built-in sharing feature in the Xiaomi Home app (formerly Mi Home), which is relevant for models released after 2021.

Step-by-step instruction

1. Open the app on the main phone (where the vacuum cleaner is already connected).
2. Go to Profile. → Family access (or Devices) → Settings of the device → Shared access).
3. Click Add a family member and select the contact from the list (it must be registered with the Mi Account).
4. Set access rights: 🔐 Administrator – full control (change of settings, software updates). 👤 Guest – only start/stop cleaning, viewing the map.

Xiaomi Home

Make sure both phones are connected to 2.4GHz Wi-Fi

Update the Xiaomi Home app to the latest version

- Check that the vacuum cleaner has enabled the "Shared access" mode in the settings

- Register your Mi Account on your second phone (if not already done)-->

Once confirmed, the vacuum cleaner will appear on the device list on the second phone, and please note that guest accounts cannot:

• 🚫 Change the maps of premises.
• 🚫 Update firmware.
• 🚫 Set up a cleaning schedule (only run existing tasks).

⚠️ Warning: If the vacuum cleaner doesn't appear on the second phone after adding it, check: Both devices are connected to the same Wi-Fi network (the robot doesn't work over the mobile Internet). On the main phone, the vacuum cleaner settings have enabled the option to Allow Shared Access. On the second phone, in Settings → The account is in the same region as the main one (e.g. Russia or Europe).

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If the invitation does not come, try sending it to the QR-Code: On the main phone, select "Share through" QR" In the sharing settings, and in the second – scan the code through Xiaomi Home.

Alternative methods of managing from multiple phones

If your vacuum cleaner model does not support official sharing (e.g. Mi Robot Vacuum 1), or you are experiencing synchronization errors, workarounds can be used.

1. Switching between Mi Accounts

The method works for all models, but requires manual reconnection:

1. On the main phone untie the vacuum cleaner from the account: Device settings → Untie.
2. On the second phone, log in to the same Mi Account and plug the vacuum cleaner again via Add Device.
3. Repeat the process if you need to switch.

⚠️ Warning: This method loses all stored maps of the premises and the cleaning area settings, and you have to reconfigure them after each reconnection.

2. Use of third-party applications

Some applications from third-party developers (for example, Home Assistant or IoT Link) allow you to control the Xiaomi robot vacuum cleaner through the local network, bypassing the Mi Account cloud.

• 📱 Install Home Assistant on your smartphone or home server.
• 🔌 Connect the vacuum cleaner through Xiaomi Miio integration (you will need a device token that can be obtained through the Mi Home Token Extractor).
• 🌐 Configure access to Home Assistant from multiple devices.

Advantages of the method:

• ✅ No binding to the Mi Account.
• ✅ It works even for older models.
• ✅ You can control the vacuum cleaner through voice assistants (Alice, Google Assistant).

3.Management through voice assistants

If the vacuum cleaner is connected to Google Home or Yandex Alice, you can control it from any phone via voice commands without being attached to Xiaomi Home.

1. In Xiaomi Home, link the vacuum cleaner to Google Account or Yandex (Device Settings) → Voice assistant).
2. On the second phone, log in to the same account. Google/Yandex.
3. Use commands like, "OK, Google, start vacuum cleaner" "Alice, stop robot vacuum cleaner"

Limitation: Voice assistants only support basic commands (start/stop, return to base) and you will still need Xiaomi Home to set up zones or schedules.

Solving typical management problems with multiple phones

Even when you set up correctly, users are faced with sync errors, and let's look at the most common ones and the ways to solve them.

1.The vacuum cleaner doesn't show up on the second phone

Causes and solutions:

• 📶 Different Wi-Fi networks: both phones must be connected to the same network (the robot does not work over the mobile Internet).
• 🌍 Different regions of the account: in Settings → Please specify the same region (e.g., Russia).
• 🔄 App cache: Clear Xiaomi Home cache on second phone (Android Settings) → Annexes → Xiaomi Home → Memory. → Clear the cache).
• 🔒 Manufacturer restrictions: some models (e.g. Mi Robot Vacuum 1) block access from new devices.

2. Conflicts with simultaneous management

If two users send commands at the same time (for example, one starts cleaning and the other tries to stop), the vacuum cleaner can:

• 🤖 Ignore the second team.
• 🔄 Reboot.
• ❌ Make a Command Conflict Error.

Decision:

• Assign one administrator to coordinate the cleaning.
• Use a schedule instead of manually running.
• In the vacuum cleaner settings, turn off the option Instant execution of commands (if any).

3. Loss of communication after firmware update

Once the vacuum cleaner is upgraded to a new version of the software, it can "fall away" from additional accounts to restore access:

1. On the main phone go to the device settings → Update the software and check the relevance of the version.
2. Remove the vacuum cleaner from the list of devices on all phones.
3. Re-add it through Add Device, starting with your main account.
4. Re-send invitations to additional users.

⚠️ Warning: If the vacuum cleaner has stopped responding to commands after the update, check if the Wi-Fi settings have reset. To do this, press the Reset button on the case for 5 seconds, the robot will say "Wi-Fi reset." Then connect it again.

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Before updating your firmware, always check if the new version supports multiplayer. For example, Mi Robot Vacuum-Mop 2 Pro has a Family Sharing option after upgrading to version 3.6.0, but Mi Robot Vacuum 1 has long since stopped the updates.

How to switch between phones without losing settings

If you change your smartphone frequently, or want to transfer the vacuum cleaner to another person, it's important to keep all the settings: room maps, schedules, cleaning areas.

1. Backup of settings

The Xiaomi Home app doesn’t have a built-in backup feature, but you can save key data manually:

• 📸 Take pictures of the maps of the premises (open the map in the application and take screenshots).
• 📝 Write down the cleaning schedule (time, days of the week, type of cleaning).
• 🔧 Export zone settings: Open the map to Xiaomi Home. Click on the Zone icon (usually in the lower right corner). Take screenshots or write down zone coordinates (if supported).

2. Transfer settings to the new phone

After connecting the vacuum cleaner to the new device:

1. Restore the maps of the premises manually using screenshots as a template.
2. Reset the schedule in Cleanup → Schedule.
3. If the vacuum cleaner supports cloud synchronization (e.g., Xiaomi Robot Vacuum) X10+), settings can be restored automatically after authorization in the same Mi Account.

For models with Yandex Smart Home or Google Home support, you can sync your schedules through these platforms:

Step 1: In Xiaomi Home, connect the vacuum cleaner to Yandex/Google.




Step 2: Sign in to the same Yandex/Google account on your new phone.




Step 3: Cleaning schedules will be automatically transferred.

3. Vacuum discharge without data loss

If the vacuum cleaner is “glutting” and requires a reset, but you do not want to lose the settings, try a soft reset:

• 🔄 Press the Reset button for 3 seconds (the robot says "Reset Wi-Fi"). This will reset only network settings, saving maps and schedules.
• 🔧 To reset completely (if soft didn't help), press Reset for 10 seconds!

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If you switch between phones often, create a separate Mi Account specifically for the vacuum cleaner and share access to it through Family Sharing, so you avoid synchronization problems.

Security: How to protect the vacuum cleaner from unauthorized access

Operating a robot vacuum cleaner from multiple phones is convenient, but it poses security risks, like if someone accesses your Mi Account, they can:

• 🕵️ See your apartment plan (cleaning cards).
• 🔊 Listen to conversations (if there is a microphone in the vacuum cleaner, like in the Xiaomi Robot Vacuum) X10+).
• 🚪 Find out when you are not home (from the history of cleaning).

To protect the device:

1. Set up two-factor authentication (2FA)

1. Open Mi Account in your browser.
2. Go to Security. → Two-factor authentication.
3. Connect the confirmation to SMS or through Google Authenticator.

2. Limit the rights of guest accounts

When adding users through Family Access:

• 🔒 Assign a guest role to everyone except family members.
• 📍 Disable access to guest room maps (if the model supports the model).
• 🕒 Limit access time (for example, only 8:00 to 20:00).

3. Regularly check connected devices

To see which phones have access to the vacuum cleaner:

1. At Xiaomi Home, go to Profile → Security → Accessible devices.
2. Remove unknown devices.
3. Check the history of the Mi Account login (Security) → Journal of Activity).

⚠️ Warning: If you sell or transfer a vacuum cleaner to another person, be sure to drop it to factory settings and untie it from the Mi Account. Otherwise, the new owner will be able to see your room maps and cleaning history!

FAQ: Frequent questions about managing Xiaomi robot vacuum cleaner from different phones