How to make a reset on a robot vacuum cleaner Xiaomi: the complete guide

Modern smart devices, such as Xiaomi’s cleaning robots, often require intervention in their software when there are failures. Resetting may be necessary if the gadget stopped connecting to Wi-Fi, began to build a map of the room incorrectly or simply got stuck. Owners often face the need to quickly resuscitate equipment without contacting a service center.

The recovery procedure can vary depending on the specific model of your device, whether it’s the popular Xiaomi Vacuum Mop 2 Pro or earlier versions of the Roborock series, the basic principles remain similar.

In this guide, we will go into detail all available methods, we will look at both software methods through the application and hardware that use physical buttons on the housing, and the correct implementation of instructions will help to avoid loss of data about the layout of the apartment.

Differences between Reset and Full Reset

Many users confuse a normal reboot with a full system reset, and a reboot is the routine procedure for turning off and on the device that solves most temporary software errors, and it doesn't delete your settings, maps, or cleaning history.

Unlike Hard Reset, it erases all user information, and after that, the robot will look like you just pulled it out of the box, and all room maps, schedules, and account attachments will be deleted irrevocably.

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Always try a regular reboot before performing a full reset, as this saves your map and schedule settings.

Radical measures should be used only when soft methods have not helped, and if the robot has stopped responding to commands from the Mi Home or Xiaomi Home app, it may require a deep memory cleanup.

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The reboot saves the user’s data, and a full reset removes all the information and returns the device to its original state.

Preparation for the resetting procedure

Before you start taking action, you need to do a number of preparatory steps, which will protect the device from potential errors during the process and save important data, if possible, make sure that the battery is at least 20%, although it is better to put the robot on the charging station.

If you have the option, back up the card in the app if the model functionality allows it.It is also worth disconnecting the robot from the 5 GHz Wi-Fi network, since most Xiaomi models only work in the 2.4 GHz band, and after reset, you may have problems with re-pairing.

It's important to understand what you want, and if the goal is simply to reconnect the router, a full reset may be unnecessary, but when you sell the device or transfer it to another user, cleaning the data is mandatory.

Method 1: Resetting Wi-Fi settings via buttons

The most common scenario is to reset your network settings to connect to a new router, which is done by a combination of buttons on the case on most Xiaomi and Roborock models, usually requiring two keys to be pressed simultaneously.

Find the Home button (house icon) and the Power button (or On/Off) on the top. Some models, such as the Xiaomi Vacuum S5 or Mi Robot Vacuum-Mop, need to hold them together for about 5-7 seconds.

• 🔘 Press the home button and the food button at the same time.
• ⏱️ Hold them until you hear a voice message “Reset Wi-Fi” or “Reset Wi-Fi".
• 📡 The Wi-Fi indicator should start flashing orange, signaling the pairing mode.

Once these steps are successfully completed, the robot will go into standby mode, the device can be displayed offline or reconfigured in the Mi Home app, and don’t worry if the cleaning history remains available, as this method only affects network settings.

Method 2: Complete Hard Reset with a Hidden Button

To perform a full factory reset, you often need access to a hidden Reset button, which is usually located on the bottom of the device or under the dust collector cover, and you'll need a thin object, such as a paper clip or a toothpick.

Turn the robot upside down (with the dust collector and water tank out of the box, if any) and find a small hole signed "Reset." In some models, such as the Xiaomi Vacuum-Mop 2 Ultra, this button can be under the cover of the dust compartment.

⚠️ Caution: Pressing this button will completely remove all maps, schedules and settings, and it will be impossible to restore them without re-scanning the apartment.

Procedure for complete discharge:

1. Make sure the robot is off.
2. Press and hold the Reset button with a paper clip.
3. Without releasing the button, press the power button.
4. Hold the Reset button for another 5-10 seconds until a distinctive beep or voice notification appears.

After that, the device needs to restart. The initialization process can take up to 2-3 minutes, the robot will start recalibrating the sensors and suggest that you re-enter the Wi-Fi connection procedure.

Method 3: Reset via the Mi Home app

If the robot is still connected to the network and responds to commands, the safest way to reset is to use a software interface. This eliminates the risk of physical damage to the buttons and allows you to control the process. Open the Mi Home app or Xiaomi Home on your smartphone.

Go to the main management page of your device. Click on the three dots in the upper right corner of the screen to enter the settings menu. In the list of options, find "Device settings" or "General settings".

Inside the menu, scroll down to Device Information or Additional. There should be a button called Delete Device or Reset, and clicking on it will trigger the process of detaching the robot from the account and clearing the local memory.

Using the app is especially convenient if physical access to the top panel of the robot is difficult, but if the device is getting stuck and does not respond to commands, this method will not work, and you will have to resort to hardware buttons.

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Before removing the device from the application, make sure you remember the Wi-Fi password, as it will have to be re-entered after resetting.

Typical problems and their solution

Users may encounter a number of difficulties in resetting, often the robot cannot see the network after the procedure or endlessly tries to connect, this may be due to router settings, make sure that the router does not have client isolation on and operates the 2.4 GHz range.

Another common problem is that the robot says "network error" or "failed to connect." In this case, try to approach the phone and robot closer to the router. Also check if the Wi-Fi is mac-filtering, which blocks new devices.

⚠️ Attention: If the robot makes strange noises after reset, or if it's constantly spinning around, the gyroscope settings may have gone wrong. 10-15 mint-calibration.

If the device has stopped responding even to buttons after a failed reset, it may be necessary to flash through special tools such as Flasher, but this already requires the skills and risk of "bricking" the gadget.

Sometimes the problem lies in the app itself. Try clearing the cache of the Mi Home app or reinstalling it. Changing the region in the app settings (for example, from Russia to China) sometimes helps to find the device after a reset, if it was purchased on the global market.

Frequently Asked Questions (FAQ)