How to Reset Xiaomi Robot Vacuum Cleaner with Wet Cleaning to Factory Settings: All Ways

Xiaomi’s wet-cleaning robots have become an integral part of smart homes, but sometimes their work gets lost: the device starts to “glut”, loses contact with the Mi Home app, builds a map incorrectly or refuses to execute commands. In such cases, a complete reset to factory settings is the most radical but effective way to return the technique to work.

However, the reset procedure for wet cleaning models (such as the Xiaomi Mi Robot Vacuum-Mop 2 Pro, Xiaomi Mi Robot Vacuum-Mop P or Xiaomi Mi Robot Vacuum-Mop 2 Lite) has nuances. These devices combine vacuum dust collection and floor washing module, so the reset affects not only software settings, but also the calibration of moisture sensors, water pressure and detergent distribution systems. In this article, we will discuss all current methods of reset, including hidden methods for recovery from critical errors.

When do I need to reset to factory settings?

Xiaomi’s robot vacuum cleaner should not be dropped at the first failure, but only when other methods have failed.

• 🔄 Vacuum cleaner doesn't connect to Wi-Fi after changing router or password despite multiple attempts to reconnect via Mi Home.
• 🗺️ The device does not save a map of the room, constantly “forgets” the room or builds chaotic routes.
• 💧 The wet cleaning module does not distribute water (too much/little) or refuses to wash the floor at all.
• 🔋 After updating the firmware, the vacuum cleaner hangs on the screensaver, does not respond to buttons or emits constant sound signals.
• 🔒 The device is tied to an old Mi Account, and the previous owner can not untie it.

If the problem is hardware-based (e.g., the vacuum cleaner is not charging due to a damaged contact or sucking up debris due to a clogged filter), resetting the settings will not help, requiring diagnosis or repair.

⚠️ Warning: Reset removes all stored room maps, cleaning schedules, suction/wet cleaning settings and work history. If the vacuum cleaner is linked to the Mi Home account, re-authorization will be required after the reset.

Method 1: Reset via Mi Home (soft reset)

The safest method is to use the official Mi Home app, which is suitable if the vacuum cleaner is still responding to commands, but it does not work correctly.

1. Open the Mi Home app and go to your vacuum cleaner management page.
2. Put three points on it (⋮) in the upper right corner and select Device Settings.
3. Scroll down and find Reset (or Restore Factory Settings).
4. Confirm the action. The vacuum cleaner will sound and reboot.

Once rebooted, the device will be ready to re-tuning, and this method does not affect the firmware, so all hardware calibrations (such as humidity sensors) will remain intact.

Make sure the vacuum cleaner is connected to Wi-Fi

Battery charge of at least 30%

Untie your device from other accounts (if you plan to sell)

Take a picture of the current cleaning settings (for quick recovery)-->

If you don't have Reset on the menu, your model doesn't support software reset, so use the hardware method.

Method 2: Hardware reset buttons (hard reset)

When the vacuum cleaner doesn’t respond to the app or freezes, a physical reset through buttons on the case will help.This method works for most Xiaomi wet-cleaning models, including the Mi Robot Vacuum-Mop 2 Pro and Mi Robot Vacuum-Mop P.

Instructions:

1. Turn off the vacuum cleaner with a long press on the power button (usually 3-5 seconds).
2. Press the power button and the home button at the same time.
3. Hold them for 10-15 seconds until you hear a beep (usually two short beeps).
4. Release the buttons. The vacuum cleaner will start the reset process (the indicators will flash orange).

After completion (about 1-2 minutes), the device will restart and return to factory settings. If the indicators continue to burn red or flash chaoticly, then the reset did not pass - repeat the procedure or check the error section.

⚠️ Note: On some models (e.g. Xiaomi Mi Robot Vacuum-Mop 2 Ultra), the hardware reset blocks access to wet cleaning functions until recalibrated. After reset, run a water test cleaner so that the device adjusts the fluid supply itself.

Method 3: Reset via Wi-Fi (alternative method)

If the vacuum cleaner is connected to the network but does not respond to the application, you can try resetting through the router, which works if the device retains communication with Wi-Fi, but has forgotten the settings.

Algorithm:

1. Open your router’s web interface (usually at 192.168.0.1 or 192.168.1.1).
2. Find your vacuum cleaner in the list of connected devices (the name will contain mirobot or rockrobo).
3. Copy it. IP-address.
4. Enter the type address in the browser: http://[IP_vacuumer]/miIO.info (for example, http://192.168.0.105/miIO.info).
5. If the page is opened, enter a command to reset: http://[IP_vacuumer]/miIO.reset

This method doesn't work on all models, but it can help if standard methods don't work, so if the page doesn't open, the manufacturer has disabled API access over the local network.

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Before resetting via Wi-Fi, disable the Scan Protection feature in the router settings – it can block access to the device.

What to do if the reset does not work?

If the vacuum cleaner is not discharged or continues to “glutch” after the procedure, the reasons may be as follows:

• 🔋 Battery discharge: At least 20% charge is required to reset, connect the device to the dock for 10-15 minutes and try again.
• 🔌 Docking station problems - if contacts are contaminated, vacuum cleaner may not charge.
• 📱 Mi Account conflict – if the device is tied to another region (like the Chinese version of Mi Home), the reset may not work.
• 🛠️ Hardware malfunction – if the indicators are burning red or the vacuum cleaner is making a continuous sound, the control board may be damaged.

Critical error: If the vacuum cleaner makes a "dee-dee-dee" sound after the discharge and flashes red, this indicates damage to the humidity sensor, in which case a module or firmware through the service center is required to be replaced.

Resetting the Mi Account (for sale or relocation)

If you are selling a vacuum cleaner or moving to another region, it is not enough to simply reset the settings – you need to untie the device from your Mi Account.

How to untie:

1. Open Mi Home and go to the vacuum cleaner settings.
2. Select Device Management → Remove the device.
3. Confirm the deletion, the vacuum cleaner will be untied from the account.

If the previous owner cannot untie the device (for example, lost access to the account), perform a full reset (method 2), and then:

1. Hold the power button for 20 seconds until the indicator starts flashing yellow.
2. Connect the vacuum cleaner to Wi-Fi in the setting mode (as in the first turn on).
3. In the Mi Home app, select Add Device → Robot vacuum cleaner and follow the instructions.

⚠️ Note: Xiaomi vacuum cleaners purchased in China (with firmware) CN), You may not be able to work with European Mi Home servers. You need to change your region by using Mi Home Bind or contacting the service.

When Resetting Doesn't Help: Signs of Hardware Failures

If you still have problems after the reset, it may be the breakdown of the components.

If you are not sure about the cause of the malfunction, use the built-in diagnostics:

1. Hold the power button for 5 seconds until you hear a voice message or signal.
2. The vacuum cleaner will voice the error code (e.g., "Error 12"), and the transcript can be found in the official documentation.

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If the vacuum cleaner makes a D-D sound and doesn't respond to the reset, it could indicate a critical firmware error. USB-Ports (for experienced users only!).

FAQ: Frequent questions about Xiaomi dumping wet-cleaning vacuum cleaner