How to reset Xiaomi brush to factory settings: all ways

Why You Might Need to Reset Xiaomi Smart Brush

Xiaomiโ€™s smart brushes (such as Mi Electric Toothbrush, Mi Oral Irrigator or Mi Smart Toothbrush T300/T500/T700) may not work properly over time: hang, not sync with the Mi Home app, show incorrect cleaning statistics or refuse to turn on. In 80% of these cases, a factory reset helps โ€“ a procedure that erases all user data and returns the device to its original state.

The reasons for resetting range from the banal (you sell a brush and want to remove the binding to your account) to the technical (firmware failure after an update or conflict with other devices in the Xiaomi ecosystem). It is important to understand that reset is not a panacea, but a diagnostic tool. If the problem is caused by a mechanical failure (for example, a malfunction of the motor or battery), software reboot will not help.

In this article, we will discuss all the official reset methods for different Xiaomi brush models, including hidden button combinations that are not described in the manual, and you will learn how to avoid typical errors that can cause a reset to fail.

๐Ÿ“Š What Xiaomi Smart Brush Are You Using?
Mi Electric Toothbrush T300
Mi Smart Toothbrush T500/T700
Mi Oral Irrigator
Another model
I don't know.

Preparation for resetting: what to do in advance

Before you start resetting, follow a few mandatory steps that will save you from losing data and help you avoid problems with reconfiguring the device.

  • ๐Ÿ“ฑ Remove the brush from the Mi Home app. After the reset, the device will automatically unplug from the account, but it is better to do it manually: go to Profile โ†’ My devices, find the brush and click "Deleteยป.
  • ๐Ÿ”‹ Charge the brush to at least 30% Reset at low charge can cause firmware failure, especially on models T500 and T700 coloured.

โš ๏ธ Note: If the Xiaomi brush doesnโ€™t turn on or respond to buttons, resetting via the key combination may not work.In this case, first try forced reboot: connect the device to charging and hold the power button for 15-20 seconds.

In the models with OLED-display (e.g. Mi Smart Toothbrush) T700) Before reset, it is recommended to update the firmware to the latest version:

  1. Open Mi Home and go to the brush settings.
  2. Select firmware update (if the item is missing, your version is up to date).
  3. Wait until the process is complete (donโ€™t turn off Bluetooth!).

๐Ÿ’ก

If the brush is not updated via Mi Home, try reconnecting it to the app: remove the device, restart the smartphone and add the brush again.

Method 1: Reset via Mi Home (official method)

The safest and most recommended way is to use the branded Mi Home app, which is suitable for all Xiaomi brush models except the earliest versions (e.g. Mi Electric Toothbrush 1, Released in 2016).

Instructions:

  1. Open Mi Home and go to the section with your brush.
  2. Press three points (โ‹ฎ) in the upper right corner and select Device Settings.
  3. Scroll down and find Reset to factory settings (or Delete Device on some versions of the app).
  4. Confirm the action. The brush will reset and its indicator will flash red (on models with the display will appear the inscription Reset).

If there is no factory reset, try an alternative route:

  • In the main menu of the brush in Mi Home, click on the gear icon (โš™๏ธ).
  • Select Additional โ†’ Reset the settings.

โš ๏ธ Note: Some firmwares may not show up in the list of available devices to reconnect after resetting the brush.In this case, reboot Bluetooth on your smartphone or try connecting from another device.

Brush charge >30%|Bluetooth on|The brush is connected to the Mi Home|No active firmware updates-->

Method 2: Hardware button reset (for all models)

If the brush doesnโ€™t connect to the Mi Home or the app doesnโ€™t see the device, use a hardware reset via a button combination.This method works on all models, including the Mi Electric Toothbrush T300/T500/T700 and Mi Oral Irrigator.

Instructions for non-display brushes (e.g. T300):

  1. Turn off the brush (hold the power button for 3 seconds until the indicator goes out).
  2. Press and hold the power button for 10 seconds until the indicator starts flashing red and green alternately.
  3. Release the button. The brush will reset and return to factory settings.

Instructions for display brushes (e.g. T700):

  1. Hold the power button for 15 seconds until Factory Reset appears on the screen.
  2. Confirm the reset by pressing the button again (some firmware will need to hold it for 3 seconds).
  3. Wait for the reboot. The display will display a welcome message.
Model brushReset combinationSign of successful discharge
Mi Electric Toothbrush T300Hold the 10 sec buttonFlashes red/green
Mi Smart Toothbrush T500Hold the 12 sec buttonVibration + blinking white
Mi Smart Toothbrush T700Hold the 15 sec buttonReset OK on the display
Mi Oral IrrigatorHold the 8 sec buttonSound signal + blue blinking

On the Mi Smart Toothbrush T700 with firmware below version 1.4.7, the hardware reset may not work the first time. Repeat the procedure 2-3 times at 30 seconds intervals.

What to do if the brush is not dropped?
If the indicator does not flash after holding the button or the brush does not reboot: 1. Connect the device to charging and try again. 2. Try to reset the brush through another application (for example, Xiaomi Home for Chinese firmware). 3. Update the firmware through Mi Home (if the brush at least somehow reacts to the connection). 4. Contact Xiaomi with the model and firmware version (you can find it in Mi Home in the device settings).

Method 3: Reset via Xiaomi Home (for Chinese firmware)

If your Xiaomi brush is bought in China or has Chinese firmware, the standard Mi Home app may not see it.

Step-by-step:

  1. Download Xiaomi Home from APKPure (the official Google Play store can block installation).
  2. Sign in with the same account as you do on Mi Home.
  3. Add the brush manually: press + โ†’ Add the device โ†’ Toothbrush.
  4. After connecting, go to the device settings and select Reset to factory.

If Xiaomi Home doesn't find a brush:

  • ๐Ÿ“Œ Make sure that the smartphone is enabled developer mode and debugging USB (Sometimes it helps when connecting devices with Chinese firmware).
  • ๐Ÿ“Œ Try changing the region in the settings of the Xiaomi account to China (Mainland China).
  • ๐Ÿ“Œ Connect to another Wi-Fi network (some Chinese devices block connection via Russian devices) IP).

โš ๏ธ Note: When using Xiaomi Home, the app interface will be in Chinese. To switch to English, select English (United States) in your account settings.

What to do after resetting: re-setting the brush

After the successful reset of the brush, Xiaomi will return to the factory settings.

  1. Connect it to Mi Home: Open the app and press + โ†’ Add the device. Select the category "Oral Care" Follow the instructions on the screen (usually hold the button on the brush until the indicator starts flashing blue).
  2. Set up cleaning modes: From the brush menu in Mi Home, select Modes โ†’ Set up. Restore your usual settings (intensity, cleaning time, reminders).

Update firmware

On models with display (T700) after reset, pressure sensor calibration may be required:

  1. Turn on the brush and place it with a brush up on a flat surface.
  2. Hold the power button for 5 seconds until Calibration appears on the screen.
  3. Wait until the process is completed (about 10 seconds).

If the brush does not save settings after resetting (for example, resets the cleaning mode after turning off), check:

  • ๐Ÿ”„ The firmware version (update it to Mi Home).
  • ๐Ÿ”‹ Charge level (at low charge, the brush may work unstablely).
  • ๐Ÿ“ฑ Smartphone compatibility (some Android 12 devices)+ have problems with Bluetooth LE, brush-like).

๐Ÿ’ก

After resetting your brush, Xiaomi loses its account binding, but saves your cleanup history in the Mi Home cloud (if sync is enabled). To return statistics, log in to the same account when you reconnect.

Common Mistakes and How to Avoid Them

Even when following the instructions, users often encounter problems, and here are the most common mistakes and solutions:

Problem.Reason.Decision
The brush is not dropped through the buttonLow charge or freeze firmwareCharge the brush for 1-2 hours, then reset
Mi Home doesn't see brush after resetBluetooth conflict or outdated firmwareReboot Bluetooth on your smartphone, update Mi Home
Error 5 error on displayFailure of the pressure sensor (on the T700)Calibrate the sensor (see section above)
The brush vibrates but does not turn onMechanical motor lockingCarefully knock on the body or contact the service

If the brush does not turn on after reset at all, try:

  1. Connect it to charging for 30 minutes (even if the indicator is not on).
  2. Press and hold the power button for 20 seconds (sometimes helps with deep discharge).
  3. Use another charger (at least 5W power).

On Mi Oral Irrigator brushes, after resetting, you may need to re-tuning the water head.If the device does not pump water, check the pump valve - sometimes it sticks after a long downtime.

FAQ: Frequent questions about Xiaomi brush reset

Can I reset my brush without the Mi Home app?
Yes, all models support hardware reset via a button (see Method 2). However, after that, you still need the Mi Home to reset.
Why does the brush not connect to the phone after reset?
Probable reasons: Bluetooth on your smartphone is unstable (try restarting it); brush hasn't left reset mode (wait 1-2 minutes and reconnect); outdated version of Mi Home (update the app to Google Play or App Store).
Will the cleaning statistics drop after returning to factory settings?
The local data on the brush will be deleted, but if you have synced with the Mi Home cloud enabled, the cleaning history will be saved. Once reconnected, it will be restored automatically.
Can I reset the Xiaomi brush through a computer?
No, the manufacturer does not provide reset via PC. All official methods are based on the use of a mobile application or hardware buttons.
What if the reset didnโ€™t help and the brush still doesnโ€™t work?
If problems persist after reset, the causes may be hardware: battery failure (brush quickly discharges or does not turn on), engine failure (no vibration or foreign sounds are heard), damage to the control board (brush does not respond to buttons).