Smart cleaning devices make life much easier, but even the most advanced equipment sometimes faces software failures. If your Xiaomi Vacuum Mop stopped responding to commands, lost communication with the router or began to build a map of the room incorrectly, often the only right solution is a complete reset. This action returns the gadget to factory parameters, eliminating accumulated software errors.
Many users are afraid to perform this procedure, thinking that it is complex or can damage the device. In fact, the process is quite simple and safe if you follow a clear algorithm. In this article, we will discuss in detail how to correctly perform Hard Reset and soft reset through the application, so that your assistant will work again as a new one.
Factory resetting is often required after changing your ISP, buying a new router, or moving to another apartment, and it helps if the bot has forgotten some furniture or started to move around the room chaoticly, and understanding how Roborock or Mijia’s recovery system works will save you time and nerves.
When a complete system reset is required
Before we start taking radical measures, we need to know if they are really necessary. Often users try to reset when the battery is running out or the sensors are contaminated. However, there are situations where Factory Reset is the only way out, for example, if the Wi-Fi indicator flashes orange and does not go into pairing mode.
Another reason is when the device appears in the application as “Offline”, although it is in the network coverage area, in such cases, reconnection usually does not help, and you need to clear the internal memory of the old configuration files, and reset is necessary when you sell the device or transfer it to another user.
⚠️ Warning: Resetting will remove all stored room maps and cleaning schedules. Make sure you are ready to reconfigure work scenarios.
If the vacuum cleaner emits an unidentifiable bug or reboots cyclically, it is a clear sign of a software conflict. In such cases, Xiaomi Vacuum needs a clean setting, ignoring these symptoms can lead to more serious controller malfunctions.
Preparation of the device for the recovery procedure
Before any software manipulations begin, a stable power supply must be provided, the battery must be at least 20% charged, although it is better to put the device on a charging station before the procedure begins, which will prevent a sudden shutdown at a critical time of system files writing.
It is also recommended to pre-clean the dust container and wipe the charging electrode contacts with dry cloth.Mud on the contacts can lead to poor connection to the station, and the discharge process will be interrupted due to simulated discharge.Make sure that the brush and side brooms are installed correctly.
- 🔌 Make sure the charging station is connected to a serviceable outlet.
- 🧹 Clean the main turbobrush of wound hair and threads.
- 📶 Check if your Wi-Fi router is running in the 2.4GHz band.
- 📱 Install the latest version of the Mi Home or Xiaomi Home app on your smartphone.
Do not cover the vacuum cleaner during the procedure. If you plan to flash it, make sure that the Internet speed is sufficient to download updates.
Resetting methods through the Mi Home app
The most gentle and easy way to get your device back to working order is by using an official mobile app, which allows you to remove your device from your account and clear your settings cache without physical intervention.
Find your vacuum cleaner in the device list and click on it to log into the control menu. The top right corner of the screen usually has a three-point button or settings icon. By clicking on it, you'll be taken to the menu where you want to scroll down the list.
☑️ Algorithm of reset via application
Here you will find the option "Delete device" or "Unbind". After confirmation, the system will ask if you also want to reset your Wi-Fi settings. Agree if you plan to reconnect the gadget, then the profile of the device will be removed from the cloud and it will go to standby mode.
If the app freezes or the delete button is inactive, try first to disconnect the phone from the mobile network, leaving only Wi-Fi. Sometimes the conflict of networks prevents the transfer of the delete command, and it also helps to reboot the smartphone itself before you try again.
Hardware reset buttons on the body
If the software method is not available, for example, due to loss of communication, you will have to use a physical button. On most Xiaomi Vacuum Mop models, such as the S50, S55, Mop P or 2 Pro, the reset button is combined with the on button or highlighted separately under the lid.
To perform Hard Reset, you need to simultaneously press two buttons: turn on and return to base (or only one, depending on the model) for 5-10 seconds. You will hear a voice message "Reset Wi-Fi" or "Reset settings." The Wi-Fi indicator should start flashing, which signals a successful start of the process.
Sequence of action:
1. Turn on the vacuum cleaner.
2. Press the power button and the recharge button at the same time.
3. Hold 5-10 seconds to the beep.
4. Release the buttons.On some models, such as the Roborock S6 or Xiaomi Vacuum Mop 2 Lite, the reset button can be hidden under the top cover next to the water container. In this case, use a thin object, such as a paper clip, to press. Be careful not to damage the plastic elements of the case.
⚠️ Warning: Do not keep the buttons clamped for longer than 15 seconds, this can lead to entry into deep debugging mode, from which the average user can be difficult to exit.
What to do if the button is not pressed?
Specificity of discharge for different models of vacuum cleaners
Xiaomi’s line of smart vacuum cleaners and the Roborock ecosystem are very extensive, and procedures may differ. For example, in the Xiaomi Vacuum Mop Essential (STYTJ01YM) model, the reset is done by long pressing two buttons on the top panel, while flagship models with a laser rangefinder may have a software algorithm.
Mijia 1C models often require resetting through a button combination because they don't have a display. It's important to know the exact name of your model, which is on the sticker at the bottom of the device, and that will help you find specific instructions if standard methods don't work.
| Model of the device | Resetting method | Indication | Features |
|---|---|---|---|
| Xiaomi Vacuum Mop Essential | Two buttons at the same time (5 seconds) | Wi-Fi flashing | No map, just zig-zag. |
| Roborock S5 Max | The button under the cover + Appendix | Voice menu | There's a water dispenser. |
| Xiaomi Mop 2 Pro+ | Through the menu in the app | LED circle | Autonomous wash |
| Viomi V2 Pro | Long press of the power button | Sound signal | Viomi Ecosystem |
Viomi ecosystem devices should be more careful, as they are managed through a separate Viomi Home app, although they can also connect to Mi Home. Resets in different applications can have their own nuances in the interface. Always check which account the device is registered with.
Solving problems after resetting settings
Once you have completed Factory Reset, the device goes into pairing mode. At this stage, it is often difficult to connect to the new network. Make sure that your smartphone is connected to the 2.4 GHz network, since Xiaomi vacuum cleaners do not support the 5 GHz standard.
If you search for a device in an app for too long, try turning off the geolocation on your phone and then turn it on again, and temporarily shutting down your mobile Internet so that your phone only uses the Wi-Fi channel to transmit settings, sometimes you need to manually enter your SSID and network password.
- 📶 Check if the router’s Guest Network mode is enabled (IoT devices are often blocked).
- 🌐 Make sure that the region in the app matches the region of the device.
- 🔋 Place the vacuum cleaner closer to the router during the setup.
- 🔄 Restart your router if the list of devices is full.
💡
Use the name of the Wi-Fi network (SSID) without special symbols and Cyrillic. Xiaomi vacuum cleaners often mishandle Russian letters in the network name, leading to a connection error.
If you find a device but don't connect, try changing the encryption method in your router's settings to WPA2-PSK (AES). Newer or older encryption standards may not be compatible with the vacuum cleaner communication module. This is a common problem in modern routers with Wi-Fi 6.
Frequently Asked Questions (FAQ)
Will this throw the warranty off the device?
Do I need to remove the battery to reset?
What to do if the vacuum cleaner says “Reset error”?
Will the cards be saved after the reset?
💡
Properly executed resetting solves 90% of software problems with connection and navigation, returning the device to factory stability.