Xiaomiโs robot vacuum cleaners are some of the most popular smart home devices, but their setup sometimes raises questions. One of the common problems is the need to change the Wi-Fi network, for example, after moving, changing the router or password. Unlike smartphones, where changing the network takes seconds, with a vacuum cleaner, the process requires accuracy โ a mistake at any stage can lead to loss of communication with the device.
In this article, you will find step-by-step instructions for all current Xiaomi models (including Mi Robot Vacuum-Mop 2 Pro, Viomi). V3, DreameBot D9 And others), and solutions to common mistakes: why the vacuum cleaner does not find a new network, what to do if the Mi Home app does not see the device, and how to avoid resetting to factory settings. Special section is devoted to security - why not connect the vacuum cleaner to public networks and how to protect it from hacking.
If you haven't experienced Xiaomi's smart appliances before, don't worry: it's as simple as possible. The key is to follow the instructions and not skip the steps. For convenience, we've divided the manual into parts depending on the vacuum cleaner model and the type of problem. Let's start with preparation!
1.Preparing for Wi-Fi Change: What to Do Before You Start
Before you change the network, make sure that all the prerequisites are met, which will save time and eliminate unnecessary actions.
- ๐ฑ Update the app: Install the latest version of Mi Home (for the first time) Xiaomi/Viomi) Dreame (for DreameBot) from Google Play or the App Store. Older versions may not support new connection protocols.
- ๐ Check the region in the app: The vacuum cleaner and the app should be linked to the same region (e.g. Russia or China). If the regions do not match, change it in the profile settings.
- ๐ถ Make sure the network is stable: The new Wi-Fi network should be running at 2.4GHz (most Xiaomi vacuum cleaners do not support 5GHz). VPN Make sure that the router does not block new devices.
- ๐ Charging vacuum cleaner: Battery level should be at least 20%.If the charge is critically low, the device can interrupt the connection process.
โ ๏ธ Note: If the vacuum cleaner was previously connected to a network with a Chinese server (for example, when buying on AliExpress), it will have to be reset to the factory settings first.
Also, prepare data from the new network:
- ๐ Name of the network (SSID)
- ๐ Password (Make sure it is entered without errors)
- ๐ก Type of encryption (usually) WPA2-PSK, But some models only support WPA)
2. Ways to change Wi-Fi: through the application vs. reset settings
There are two main methods to change the network on the Xiaomi vacuum cleaner:
- Through the app (recommended method) โ suitable if the vacuum cleaner is already tied to your account and works stably.
- Through resetting โ if the device doesnโt respond, the app doesnโt see it, or you bought a used vacuum cleaner.
Let us consider both options in detail.
2.1. Changing Wi-Fi through the Mi app Home/Dreame
This is the fastest and safest way, and the instructions are relevant for most models, including the Mi Robot Vacuum-Mop P, Viomi. V2, DreameBot L10.
- Open the app and go to the tab with your vacuum cleaner.
- Put three points on it (โฎ) in the upper right corner and select Device Settings.
- Find a Wi-Fi or Network partition (in some versions of the app it may be called Network Connection).
- Select the option to Change Wi-Fi network or Reconnect.
- The app will prompt you to enter the new network data. SSID password.
- Press Connect and wait for confirmation, the vacuum cleaner will sound and flash the indicator.
If the process is suspended during the connection stage:
- ๐ Restart the vacuum cleaner (hold the power button for 5 seconds).
- ๐ฑ Restart the application and try again.
- ๐ก Restart your router (sometimes changing your Wi-Fi channel in your router settings helps).
โ๏ธ Checklist before changing Wi-Fi
Resetting vacuum cleaner settings (if the application does not see the device)
If the vacuum cleaner does not respond or was dropped by the previous owner, you will have to perform a hard reset.
| Model vacuum cleaner | Reset buttons | Retention time | Notes |
|---|---|---|---|
| Mi Robot Vacuum-Mop 2 Pro | Food + Home | 10 seconds. | The indicator flashes orange. |
| Viomi V3 | Power + Spot Cleaning | 8 seconds | Sound signal and voice alert |
| DreameBot D9 | Food (hold) | 15 seconds. | Reset is confirmed by double signal |
| Mi Robot Vacuum 1S | Power + Wi-Fi | 5 seconds | Re-linking to the account is required |
After discharge:
- The vacuum cleaner will return to factory settings.
- In the app, it will appear as a new device (Add device) โ Vacuum cleaner).
- Link it to your account and set up your Wi-Fi again.
โ ๏ธ Warning: Reset removes all stored cleaning cards, scheduling and suction settings. If the vacuum cleaner was previously linked to another Xiaomi account, it will have to be untie first through Settings โ Sharing in the application of the previous owner.
3. Typical errors and their solutions
Even if you follow the instructions correctly, there can be problems.
3.1 Vacuum Cannot Find New Wi-Fi Network
Causes and solutions:
- ๐ก Wrong router frequency: Xiaomi vacuum cleaners only work at 2.4GHz. If your router is broadcasting simultaneously at 2.4 and 5GHz under the same name (SSID), divide networks in router settings.
- ๐ Hidden Network: If your network is hidden SSID), The vacuum cleaner won't see it, make the net visible temporarily.
- ๐ก๏ธ Lockdown MAC-Addresses: In the router settings, check if it is blocked MAC-address of the vacuum cleaner (you can find it in the appendix in the section About the device).
- ๐ต Weak signal: Bring the vacuum cleaner closer to the router (up to 2 meters away) and reconnect.
3.2 The application gives an error "Can't connect"
This is most often related to:
- ๐ Region mismatch: Make sure that the application and vacuum cleaner select one region (e.g. Russia or China).
- ๐ Firmware conflict: If the vacuum cleaner has not been updated for a long time, update it through Settings โ Update of the PO.
- ๐ฑ Account problems: Sign out of the app and log in again. Sometimes changing your Xiaomi account password helps.
What to do if the vacuum cleaner is getting stuck at the connection stage?
The vacuum cleaner is connected, but immediately disconnected.
This is typical for networks with:
- ๐ Frequent shifts IP (DHCP short-term rental time. Set a static IP vacuum cleaner in router settings.
- ๐ก๏ธ Streaming or high-load. Turn off torrents and online games while you're connected.
- ๐ก In your router settings, select a fixed channel (e.g. 6 or 11) instead of Auto.
๐ก
If the vacuum cleaner is constantly losing communication, try to create a separate network for it Guest access in the router, which will reduce the impact of other devices and increase stability.
4. Features for different models
Despite the general principles, some Xiaomi models have unique nuances when changing Wi-Fi.
Mi Robot Vacuum-Mop 2 Pro and Mi Robot Vacuum-Mop P
These models support fast reconnection without resetting, but require:
- ๐ฑ Mi Home App 6.0.100 or later.
- ๐ Updated vacuum cleaner firmware (check in Settings) โ Update of the PO).
- ๐ก Support 802.11n on the router (turn it on in the settings if disabled).
If after changing Wi-Fi vacuum cleaner does not save the map of the premises:
- Go to Settings. โ Map.
- Select Save the card manually.
- Reset the vacuum cleaner.
4.2. Viomi V3 viomi V2 Pro
Viomi devices have two key features:
- ๐ค Voice prompts: The vacuum cleaner voices the connection steps (e.g., "Connect to the network... Error"). This simplifies diagnosis.
- ๐ 5GHz support (only for some regions): If your model is bought in China, it can run at 5GHz, but in European firmware this feature is disabled.
To change Wi-Fi to Viomi:
- In the Mi Home app, select Add Device โ Vacuum cleaner โ Viomi.
- Press and hold the power button on the vacuum cleaner until the beep.
- Follow the instructions in the application (network data entry may be required twice).
4.3. DreameBot D9 and DreameBot L10
Dreame vacuum cleaners use a separate app, Dreame (not Mi Home!), and the process of changing Wi-Fi is slightly different:
- ๐ฑ After reset, the vacuum cleaner emits a double beep โ this means that it is ready to connect.
- ๐ In the Dreame app, select Add Device โ Robot vacuum cleaner.
- ๐ก At the network selection stage, the application may suggest connecting to a temporary vacuum cleaner access point (a name like Dreame-XXXX.
โ ๏ธ Warning: Dreame vacuum cleaners do not support networks with Cyrillic name (SSID). If your network is called, for example, โMy Networkโ, rename it to the Latin alphabet (for example, โMyNet").
5.Security: How to protect a vacuum cleaner from hacking
Xiaomiโs robot vacuum cleaners connect to your home network, which means they can be targeted by hackers.
- ๐ Use a complex Wi-Fi password (at least 12 characters, with numbers and special characters).
- ๐ก Turn it off. WPS On a router, this protocol is vulnerable to attacks.
- ๐ก๏ธ Create a separate network for smart devices (guest access) and limit its access to local resources.
- ๐ Regularly update the vacuum cleaner firmware and applications.
- ๐ฑ Do not use public networks (in cafes, hotels) โ the vacuum cleaner can connect to a dangerous router.
If you suspect the vacuum cleaner is hacked (for example, it has started cleaning without a command or is moving along a strange trajectory):
- Disconnect it from the network immediately (hold the power button).
- Reset the settings to factory.
- Change your Wi-Fi password and your Xiaomi account.
- Check the list of connected devices in the router for unknown MAC- addresses.
๐ก
Never connect a vacuum cleaner to a network without a password or with vulnerable encryption (for example, WEP). This can lead to leakage of data about your home (space maps, cleaning schedules).
6. Alternative ways of connecting (if nothing helps)
If standard methods donโt work, try these options:
6.1 Connection via mobile access point
If the router blocks the vacuum cleaner, create an access point on your smartphone:
- On Android: Settings โ The Internet and the Internet โ Access Point and modem โ Setting up the access point.
- On iOS: Settings โ Modem mode โ Wi-Fi password.
- Connect the vacuum cleaner to this network through the application.
- After a successful connection, return to the main Wi-Fi.
6.2. Manual addition of the network through the configuration file (for advanced)
This method is suitable for Linux-based models (e.g. Mi Robot Vacuum). 1S 3.5.8 firmware and later:
- ๐ฅ๏ธ Computer with Python 3 and Miio Library.
- ๐ก IP-address and token of the vacuum cleaner (can be obtained through the Mi Home application or the utility miio extractor).
Example of a command to change Wi-Fi over miio CLI:
miio wifi --ip 192.168.1.100 --token YOUR_TOKEN set_wifi "NEW_SSID" "NEW_PASSWORD"โ ๏ธ Warning: Misuse of miio can lead to device locking, a method recommended only for experienced users.
Appeal in support of Xiaomi
If all attempts have failed, contact official support:
- ๐ง By mail: support@xiaomi.com (English-Chinese).
- ๐ By phone: 8 800 700 02 04 (for Russia).
- ๐ฌ Through chat in the Mi Home app (Profile) โ Support).
Please indicate when applying:
- Model vacuum cleaner.
- The firmware version (Settings โ About the device).
- Description of the problem (e.g., "Vacility does not connect to Wi-Fi, error 1002").