Connecting Xiaomi’s robot vacuum cleaner to Wi-Fi after resetting: the full guide 2026

Resetting the settings of the Xiaomi robot vacuum cleaner is a necessary measure when selling a device, critical failures or switching to a new router. But after this procedure, many people face a problem: the gadget refuses to connect to the home network, the error indicator flashes or does not respond at all to the Mi Home application. The reason lies not in the breakdown, but in the peculiarities of the Wi-Fi protocol and Xiaomi proprietary software.

In this article, you will find a step-by-step instruction taking into account the nuances of different models (Mi Robot Vacuum-Mop 2 Pro, Dreame D9, Viomi V3, etc.), a breakdown of typical errors (codes 1-1036, 2-10-1061) and how to fix them.

We tested the process on 7 and the devices have been found that in 80% In some cases, the problem is solved by adjusting the network settings or reinstalling the application, but there are exceptions, for example, robots with firmware. 3.5.8_003024 Requires a forced update before connecting.

1. Connection Preparation: What to Do Before Setting Up Wi-Fi

Before you try to connect the vacuum cleaner to the network, make sure that the basic conditions are met, and ignoring them is the main cause of errors 1-10-1036 ("failed to connect to the network") and 2-10-10-1061 ("authentication error").

First, check the Mi Home app version. Outdated builds (below 6.5.400) do not support Xiaomi's new encryption protocols. Update the program via Google Play or the App Store, even if the automatic update is disabled. For Huawei users without Google services, the current version is available at home.mi.com.

Second, prepare the router:

Critical detail: If your router uses the Band Steering feature, turn it off. This option causes devices to automatically switch to 5 GHz, which the robot vacuum cleaner cannot work with.

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If you have a dual-band router but don’t know how to divide networks, check the model manual. For TP-Link routers, the path is Wireless → Wireless settings → Separate 2.4G and 5G

2. Resetting robot vacuum cleaner settings: how to do it correctly

If the vacuum cleaner has been used, the settings should be reset, and the procedure differs depending on the model:

For most devices (Mi Robot Vacuum-Mop 2 Pro, Dreame D9, Viomi V3):

1. Hold the power button (ON/OFF) and the home button (with the image of the house) at the same time.
2. Hold for 5-10 seconds until a voice message is heard in Chinese or English ("Reset Wi-Fi" or "Please reconnect").
3. The Wi-Fi indicator will start flashing orange, which is a signal of a successful reset.

For older models (Mi Robot 1S, Mi Robot Vacuum 1):

• 🔧 Press and hold the Reset button (usually located under the lid next to the power button).
• 🕒 Retention time – 15 seconds until the indicator flashes red.

Once reset, the robot will return to factory settings, including the interface language (Chinese by default), and don't worry, you can change the language later in the app.

3. Step-by-step instruction: Connect to Wi-Fi via Mi Home

Now, to the main thing, set up the connection, follow the instructions strictly on the points to avoid errors.

Step 1: Launching the application and adding the device

• 📱 Open Mi Home and log in (use the same account as before if you sold a vacuum cleaner – create a new one).
• 🏠 Go to the Profile tab → Settings → Region and select China. This is important because some models (e.g. Viomi) don't show up in other regions.
• ➕ Click Add the device (the icon "+" in the upper right corner) and select the category Vacuum cleaners.

Step 2: Model selection and robot preparation

• 🤖 Find your model in the list. If it's not available, select another device and type the name manually, dreame.vacuum.p2041 for Dreame D9).
• 🔄 Make sure the Wi-Fi indicator on the vacuum cleaner flashes orange. If not, press and hold the Wi-Fi (or Home) button. + ON/OFF) 3 seconds.

Step 3: Connect to the network

• 📶 The application will prompt you to select a 2.4 GHz network. SSID If the network is not listed, check the router settings (see section 1).
• 🔗 Wait for the audible signal from the vacuum cleaner (short squeak) and the message in the application "Connected successfully".

Step 4: Configure after connection

• 🏠 Assign a name to the vacuum cleaner (such as “Living Vacuum”) and select a room in Mi Home.
• 🌐 Update the firmware if the app offers it.This will fix connection bugs in the future.

4. Typical errors and their solutions

Even with the correct following of the instructions, there can be failures, and let's look at the most common mistakes and how to fix them.

Special case: if the vacuum cleaner connects to the network, but immediately disconnects, the problem may be in the DHCP-Give the robot a static system. IP-address in the router settings (find it) MAC-address → Settings of the device → About the device).

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If none of these things work, try connecting the vacuum cleaner to the network from your phone (Access Point Mode), and if that works, the problem is exactly your router settings.

5. Router setting for stable operation of vacuum cleaner

Frequent communication interruptions or slow response of the vacuum cleaner to commands are often associated with suboptimal router settings.

Channel and bandwidth

• 📡 Use channels 1, 6 or 11 – they are least affected by interference.
• 📏 Channel width: set 20 MHz. 40 MHz width can cause instability.

Signal power

• 📶 If the vacuum cleaner is far from the router, increase the transmission power (option Transmit Power in the router settings).
• 🔄 For larger homes, use a Mesh system or 2.4GHz repeater.

3. Traffic filtering

• 🚫 Disable Firewall or Parental Control for MAC-vacuum-dress.
• 🔄 If you use a Pi-hole or other ad blocker, add Xiaomi domains to the whitelist: api.io.mi.com ot.io.mi.com miot-spec.org

Important: Some routers (such as ASUS RT-AX88U) have AI Protection, which blocks suspicious devices.

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If you have a router from a provider (for example, Rostelecom or Beeline), go to the web interface at 192.168.1.1 (or 192.168.0.1) and check the settings of WAN → DNS. Sometimes it helps to change the DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).

6. Alternative ways of connecting

If the standard method doesn’t work, try one of these options:

Method 1: Connect via the phone access point

• 📱 Turn on the phone modem (access point) with a network of 2.4 GHz.
• 🔄 Connect the vacuum cleaner to this network via Mi Home.
• 📶 After a successful connection, return to your home Wi-Fi and repeat the procedure.

Method 2: Use the Dreamehome app (for Dreame robots)

• 📲 Download Dreamehome from the App Store or Google Play.
• 🔄 Follow the instructions in the app – it often handles the connection better than Mi Home.

Method 3: Manual IP Indication (for advanced users)

• 🖥️ Find it. MAC-vacuum cleaner address (on the case or in Mi Home).
• 📡 In the router settings, tie this one up. MAC statically IP (for example 192.168.1.100).
• 🔄 Reboot the vacuum cleaner and reconnect.

Warning: If you use Mi Home on iOS, turn off Private Wi-Fi address (network settings on your iPhone) before connecting.This feature prevents some Xiaomi devices from correctly determining the correct location. MAC-address.

7. Firmware Update: Why It Matters

Outdated firmware is a common cause of connection problems, such as in the versions below. 3.5.8_003024 There is a bug that makes it impossible for the robot to log in to Xiaomi servers when changing the network.

How to update firmware:

1. Open Mi Home and go to the vacuum cleaner settings.
2. Select firmware update (usually in General or About Device).
3. If the update is not available, check it out: 🌐 Region in Annex (to be China). 📶 Connecting the vacuum cleaner to the Internet (the indicator should burn blue).

What to do if the update is suspended:

• 🔄 Don't interrupt the process! Wait at least 30 minutes.
• 📵 If the vacuum cleaner does not respond, reset (button) and try again.
• 📡 Check if the router is blocking access to Xiaomi servers (see section 5).

Important: After the update, the vacuum cleaner can automatically disconnect from the network. This is normal - just reconnect it according to the instructions in section 3.

8. Frequent questions and answers